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ASUS Malaysia Component and Hardware
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owikh84
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 Apr 9 2011, 06:35 PM
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i7 Clan
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QUOTE(lingloong @ Apr 9 2011, 11:38 AM) Firstly, I don't think Asus Royal Club deal with your case. As per inform by them, normal procedure Sandy Bridge replacement program goes back to distributor, your case is SERVEX
So I think you need to track this problem back to distributor first with assistance from your current dealer/reseller. And before sending out item, it's a good practice for seller to do quick check on the item especially for postage item
I'm not here to defend Asus Royal Club, but so far my RMA/Swap either Sandy Bridge or other products is within 1 week or 1 to 1 if they got stock.
As earlier post, I'm having problem with current distributor (SERVEX) which held my 2x P8P67 Pro for 3 weeks already 
If I know they could be this slow and inefficiency, I will send to Royal Club instead 
The info provided is not transparent enough. Earlier I ask Royal Club if I can direct send to them for Sandy Bridge problem, they said have to go through distributor. Now you know how your distributor works, those slowpoke never care only concentrate doing sales   so SERVEX is the culprit lah QUOTE(cybersans @ Apr 9 2011, 04:14 PM) they desolder the old B2 board, and put the B3 chipset, forget about scratch here and there, and return it back to customers. thats how business works! exactly what is happening right now.. more economical and environmental friendly even all accessories eg SATA cables, DVD, manual, thermal sensor cables etc also hv been thrown away |
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ukimaro
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Apr 9 2011, 09:04 PM
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QUOTE(owikh84 @ Apr 9 2011, 06:35 PM) so SERVEX is the culprit lah exactly what is happening right now.. more economical and environmental friendly even all accessories eg SATA cables, DVD, manual, thermal sensor cables etc also hv been thrown away kantoi . |
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EpsilonStar
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Apr 10 2011, 12:34 AM
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May i know does malaysian market have P8H67 board? All that i see in shops are thse P8H67-m etc etc....
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Irbean
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Apr 10 2011, 12:36 AM
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Getting Started
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QUOTE(owikh84 @ Apr 9 2011, 07:35 PM) so SERVEX is the culprit lah exactly what is happening right now.. more economical and environmental friendly even all accessories eg SATA cables, DVD, manual, thermal sensor cables etc also hv been thrown away LOL..got it  |
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jay
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Apr 10 2011, 12:50 AM
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is the swapping program required to have full box with all accessories to get a B3 board??
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cybersans
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Apr 10 2011, 11:02 AM
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QUOTE(owikh84 @ Apr 9 2011, 06:35 PM) so SERVEX is the culprit lah exactly what is happening right now.. more economical and environmental friendly even all accessories eg SATA cables, DVD, manual, thermal sensor cables etc also hv been thrown away well, you need to wait until monday, because this thread is "working hour only"  |
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DarkNite
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Apr 10 2011, 11:05 AM
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QUOTE(jay @ Apr 10 2011, 12:50 AM) is the swapping program required to have full box with all accessories to get a B3 board?? swapping program required to have full box with all accessories to get a B3 board ONLY, without all accessories! That's wat happen to owikh84! Today is Weekend & is Sunday their bot is not working so have to wait till Monday.  QUOTE(Mr.Lonely @ Apr 8 2011, 04:29 PM) Mr.asus, i sent a pm regarding my issue hopefully i get update from you, else i think i'll write a full stop for being more the 10 years of asus user. =) wish you understand my frustration. thank you Mr.Lonely, still no 'berita baik' after 10 days liao from AssUs?  |
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owikh84
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Apr 10 2011, 11:47 AM
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i7 Clan
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QUOTE(cybersans @ Apr 10 2011, 11:02 AM) well, you need to wait until monday, because this thread is "working hour only" well i will wait as pm sent to ASUSmy already as well as CEX. i want to reject the whole package back to Asus and request for full refund+losses including 3-way shipping cost. |
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Mr.Lonely
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Apr 10 2011, 09:19 PM
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QUOTE(DarkNite @ Apr 10 2011, 11:05 AM) swapping program required to have full box with all accessories to get a B3 board ONLY, without all accessories! That's wat happen to owikh84! Today is Weekend & is Sunday their bot is not working so have to wait till Monday. Mr.Lonely, still no 'berita baik' after 10 days liao from AssUs? yes no news yet, i aspecting they will end up give me tons of craps reason ask me to swap instead of refund~ QUOTE(owikh84 @ Apr 10 2011, 11:47 AM) well i will wait as pm sent to ASUSmy already as well as CEX. i want to reject the whole package back to Asus and request for full refund+losses including 3-way shipping cost. Good to do that dude, pls let us know any updates from u. |
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scyap
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Apr 10 2011, 09:40 PM
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Hi guys i have two simple questions... ;D The Asus P8P67 LE ... as shown in this link, does not have VRM, so it would not be able to overclock my i7 2600k properly?? and... How would i know if the mobo is not the first batch which had faulty sata ctrler? |
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powerwoot
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Apr 10 2011, 09:46 PM
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After read the various posts from the 1st page, now me got an impression that I am sooo lucky for not opt the asus mobo at the beginning.
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owikh84
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Apr 10 2011, 10:15 PM
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i7 Clan
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Actually consumers' rights is protected in Malaysia u can always lodge a fraud report at:
Tribunal for Consumer Claims Malaysia
Yes, I consider this is a serious FRAUD case committed by Asus since in their website it is clearly stated that buyer can opt for refund in this B3 swapping program.
They're supposed to give me a BRAND NEW board, not a frankenstein'ed board piece of shit.
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thaisxs
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Apr 10 2011, 10:20 PM
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QUOTE(owikh84 @ Apr 9 2011, 06:35 PM) so SERVEX is the culprit lah exactly what is happening right now.. more economical and environmental friendly even all accessories eg SATA cables, DVD, manual, thermal sensor cables etc also hv been thrown away bro i can feel ur pain. the b2 5% rate is not true. i think is more than 50 %. im using 8 of the port . 4 of the sata 2 port degraded n die off after 1 n half month. i've been sending email to asus support until they agree they will send me a new board to pickup at Penang Royal club without having me to go back to the vendor/distributor. after seeing ur case im gonna open n exam all the parts at royal club b4 bringing it back. anyway hope u can get everything back. |
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Mr.Lonely
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Apr 11 2011, 12:55 PM
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ok guys! latest news update been C zone again today! they say can refund, just send ur board in and wait =) i going to send my board in tmr, hopefully wont kena shit again .
This post has been edited by Mr.Lonely: Apr 11 2011, 07:32 PM
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cybersans
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Apr 11 2011, 07:45 PM
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QUOTE(Mr.Lonely @ Apr 11 2011, 12:55 PM) ok guys! latest news update been C zone again today! they say can refund, just send ur board in and wait =) i going to send my board in tmr, hopefully wont kena shit again . good news lonely!! finally. by the way, what kind of mobo you will buy to after refunded? this one? because i'll get that mobo after i get refund for my *toot* board for several reason, for example, less power draw when idle. |
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MichaelJohn
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Apr 11 2011, 07:47 PM
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I don't think you can change motherboard brands...
If you bought ASUS board , then you have to refund with ASUS board...?
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cybersans
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Apr 11 2011, 08:02 PM
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QUOTE(MichaelJohn @ Apr 11 2011, 07:47 PM) I don't think you can change motherboard brands... If you bought ASUS board , then you have to refund with ASUS board...? are you sure that you're really understand the meaning of R.E.F.U.N.D. exactly?  QUOTE(owikh84 @ Apr 11 2011, 07:54 PM) ASUSmy has responded to me thru PM.
Promised will open an INVESTIGATION on origin of the problem?
Today cannot settle... fingers crossed... expect a month, since the question regarding "refund" from both myself and lonely takes more than month |
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DarkNite
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Apr 11 2011, 08:06 PM
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QUOTE(owikh84 @ Apr 11 2011, 07:54 PM) ASUSmy has responded to me thru PM.
Promised will open an INVESTIGATION on origin of the problem?
Today cannot settle... fingers crossed... Why promised open investigation? That is their problem. They should just give you a new box now. No matter wat is the outcome of their investigation, they still have to give you a new box. Why make you wait some more and create more negative PR? Cheap just to give new box. |
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absorb-d
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Apr 11 2011, 09:54 PM
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any1 know how to turn down the cpu v core when ocing on the new asus bios
mines running at 1.368v p8p67 LE
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