Hi bro
i just came back from Asus RC with full of disappointment.
what i received is totally the same package with you.
They gave me an "almost" empty accessories box which contain 1 back plate 1 ,bluetooth module and a 3 way SLI bridge cable
while i b4 that i've contacted Asus support and they told me to send in everything including cables etc .
so i trade tons of accessories for 3 things ? c below reply from Asus_Support01@asus.com
I asked the engineer on duty if he can confirm that this is a B3 board because there's no b3 sticker on the box itself and the manufacturing date in January he said he dunno and ask me to go back and check myself and said this is the only board they receive from Asus HQ n ask me to sign the receipt.
If i dont check the package on the spot i probably already naik kereta or actually we already naik kereta.
And this is straight from Asus not through distributor or 3rd party.


Hi Mr AsusMy
Kindly let me know what is the procedure to refund.
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Dear Mr. Chuah,
Good Day and thanks for your reply.
Regarding your questions, here are solutions;
1) Apologies that wrong date was written in previous mail.
Yes, it is about 13th or 14th of April.
2&3) Yes, please bring over the full package, including all the cables and etc.
If you still have any inquiry, please don't hesitate to contact with us again.
Thanks again for using Asus service.
Sincerely,
Pang Keh Chia(KC)
Asus Service Center,
ASUSTek Computer Inc
Hotline: +603-6279-5077
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Sent: 2011-4-5 (星期二) 18:38
To: ASUS Support01
Subject: RE: service# 5081916,4952630 // Regarding motherboard replacement(Maximus IV Extreme)
Hi KC
Appreciate your support on this !
I do have a few question
1. You mean 6th / 7th of April or 13th /14th of April
2. Do I need to return in full package ?
3. Including all the cables and etc ?
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