Homebutton~Is like no respond when in the Call/Recent menu~Need off screen then on~then only it works~

Will happen once in a week~ which mean seldom~

r u using any tweaks on ur iphone??i mean any tweaks for ur phone contacts or call/recent menu??

Intermittent problem, this is what i'm having as well

Update : Yes I got to replace my iphone 4 for the button problem. They know it's a widespread problem. He asked for my warranty card, confirmed imei number in settings and even opened read my sim tray to verify IMEI.

It looked brand new, flawless physically right down to shiny factory fresh back with clear plastic sticker you got when you bought the phone. No accessory requested, no need box, they only took just the phone. It came in a plastic black box, not in a new iphone box.

I only realized it was a refurbished unit when I proceeded to download twitter and a prompt for password for Apple ID of its previous owner came up. Kantoi.

The RMA clause did mention (forgot where I read it) says that they reserve the right to replace with a new or refurbished set, so don't bother to go questioning them about it if you wanna do an RMA. If a refurbished set is this flawless, then I don't mind. If it wasn't for the Apple ID prompt I'd have believed it was new.

This post has been edited by slickz: Aug 20 2011, 12:42 PM

I see. Must have this card for warranty claim?

You must have the service card to claim warranty but some has managed to claim warranty even w/out the service card.( By identifying the imei no) They were lucky i guess.

For digi its a must coz without the card and the first owner u cannot claim the warranty from digi..same like the other telcos which requires the service card before can claim the warranty..

Thanks for the info. Take note on these.

my home button seriously ..i think tunggu masa je nk mati ..

im still under contract with maxis..
but my phone is jailbreak

can i send it for warranty ??usually it will take how long ??

and do i need to go to maxis centre which i buy or any maxis centre ?
if any maxis centre..can anyone recoomend the best maxis centre

sure u can claim warranty mate, but before u sent warranty backup ur data 1st and restore the ios since ur iphone is jbed one....u can sent to any maxis centre..but if u r in KL or klang valley better u sent it at MAXIS KLCC coz they provide the best service....

im in subang..

how to backup and restore to original firmware ?
about how many days will i get my phone back..refurbished set right ??
then my screen protector ..gone ?

i also from subang...to backup just open itunes and connect ur iphone..right click on ur device and hit backup...
to restore just hit restore button and itunes will restore ur ios to latest version..
if they got stocks u can get replacement unit in 1 hour mate...if they dont have stock u need to wait for 2-3 days...and yes its a refurbished unit mate..

thanks..
if i press backup..where should it be ?
or i need to connect my phone,..it will restore back all the photos ,music ?

its not that i dont want to send to maxis.all those themes..gonna miss it

btw if i send to maxis,i just sent the phone or need to bring anything..like the card..and other ?
im not sure where i put it..

yup, when u connect the new phone it will prompt to restore back the data to the phone back...

u just need to bring along the service card only..no need to bring the whole set coz they will only replace the phone only and not the whole set in box..

went to maxis klcc on saturday , told to come back on monday to swap iphone. went there on monday , technician on leave , the other guy cant track my application. was told to wait for phone call. went there today technician still on leave, another technician redo the claim, asked me to handover iphone and told me to come back in another 2 hours. Came back and was told that to come back tommorow after lunch .... sabaar

they didnt give u any official receipt on ur claim???

all 3 tech person say .. just give ic.. i asked a few times.. this is the last time i'm going to claim warranty from maxis.. with this kind of problem i would rather part rm100 to fix home button.

Maxis klcc counter 15

This post has been edited by skidd: Aug 23 2011, 11:17 PM

next time ask for official receipt to make sure they have record ur claim mate...they should give u a receipt for it..make a complain to their manager if u can...just to make sure they not apply same method to the other customer...

understood will do that tmw if i dont get my phone back. thanks

got a new iphone at last from maxis

This post has been edited by skidd: Aug 24 2011, 08:44 PM

is it new or refurbished.. ?