try to press home button + power and wait until apple logo come out...this is call hard reset...after that observe the home button response...if still same try to press home button 10 times and see how many times the home button not respond.. if the home button not respond u can claim for replacement unit sis..

bro, may i know its a refurbish set? what number is that 5000 series? where to check? noob here.. thanks man

Check General > About.

Example below:



5K normally means refurbished unit. A4S means black iPhone 4 16GB.

Else, check your serial no. details here: http://goo.gl/wS0Xv

Enjoy!

This post has been edited by LEVIATHAN: Aug 16 2011, 04:02 PM

Quick question based on the screenshot..from the 'Model' part,is MC***LL equals to locked set??coz i saw that on my sis-in-law locked set..malaysian unlocked should be MC***MY..so,is my assumptions true??

This post has been edited by maderfader: Aug 16 2011, 04:10 PM

nope mate...MC***LL can be USA unlocked set mate...n its normally for the refurbished unit which is claim from the local telco...

For my friend phone's home button. Sometimes it like malfunction when in the Calling/recently/Missed menu...He need press lockscreen then only it can works. Jailbroken with 4.3.2 or 4.3.3 I think~
Anyone facing this?

Sorry for discussing out of topic guys,but i need some clarification.

Mr. greenlp_87,regarding your above comment,i thought US iphones is always locked sets,coz if u want to buy online from US apple store or buy over there,u must choose either AT&T or Verizon?that is why they create the unlocks(pwnagetool,sn0wbreeze)in the first place coz they want to use iphones paired with other service provider like Sprint..iphones in out of US is always unlocked sets coz there are many service providers..please correct me if i'm wrong

press lockscreen?which button actually u need to press??home button or sleep button??

i think it's software related issue that causes the home button being not responsive..it looks like hardware problem, but i do think it's software problem..

before sending your phone for warranty claim, try this on your phone..hold the power button (on top of the phone) until the "SLIDE TO POWER OFF" screen comes out..now, press the home button repeatedly with normal pressure (not too hard) for 30 seconds..after the 30 seconds have elapsed, the "SLIDE TO POWER OFF" screen will self-cancel, bringing you back to your homescreen. after that, your home button might work..

i don't know if it will work on you guys..but it did work for me..

cheers...

Does anyone can describe the procedure of visiting Maxis?

I have the home button problem.. so what do i need to bring to visit maxis? and which part is the maxis klcc centre? next to LV?

I'm concerned, because the phone was registered under my dad,and i had to bring my dad along when i bought the iphone. Do i have to do so again ??

not facing this as im on 4.3.3 jb-ed..
is ur fren's home button goes not responsive already..? try restart the phone and see

So for warranty claims, only 2 places have a chance of replacing the phone on the same day?
1. Maxis KLCC
2. Maxis TTDI

Hard reset will bring everything back to default setting and lose all the data?

nope mate..it only help the phone to refresh back...from they u can see whether its function like normal or the problem still there...

mine changed yesterday in klcc...so easy...took it to the counter, pass them the phone and tell about the home button...they took the phone and gave me a new 1 after 3 hours....if u r using someone else's name for the phone, yes, gotta bring them during the change....and now i got new iphone ...berkilat2!!!

nice...maxis klcc always provide the best service...BTW for ur info maxis does not require the real owner to exist..just need to bring the phone and the service card only...

Thanks for the clarification.

What a good service they provide.

Mind to tell what is a service card?

it's the card u get when u bought your ipon from telco together with their package.

anyway, anyone got place to rekomen for DiGi ipon?

really?? hmmm...mine is using my cousin's name...lucky she was there with me yesterday as the guy ask for the name of the number....but anyway...happy with my phone now....just need to re install some apps...coz i backed up my phone using my new itunes in new lappy...it only backup photos and sms n numbers only...havent install anything on my itunes yet...

yup, coz before this i claim warranty on behalf of my friends..they not ask for the owner..the only thing they ask is the service card..enjoy ur new iphone 4 sis..