im from Selayang ..... why? different places will coz different installation date?

After 30 minutes  i received this email from UNIFI. I have to compliment them for this if Redza really took note of my email . Mean time, i see light now.

earliest April 23? i sign up 19 march the earliest they give me still 8th of May le... haiz...

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Added on March 25, 2011, 12:30 pm

when is ur installation date?

oh ya me also from selayang thats why lo.. they say selayang and wangsa maju area a lot of ppl apply coz just launched thats why need to wait long.

they didn't give me a date yet..
so i m hopeing mid of april or end of april

got such thing one meh... i saw on their computer while i doing the selection at TM point, i saw they have many subcons... haiz... dunno le...feel a bit fed up with it already...because previously im unipack subscriber, i move to selayang 2 months ago...and streamyx already dun have PORT, then they ask me to use unifi...

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Added on March 25, 2011, 1:26 pm

u sign up at tm point or agent?

After 30 minutes  i received this email from UNIFI. I have to compliment them for this if Redza really took note of my email . Mean time, i see light now.

i sign up at the berjaya time square booth there... there were show casing on the ground floor.
i was kinda in a rush so i just habis register then walk away liao.
forget to tick a few option as well to terminate the streamyx...

after they install the unifi then go to TM point there and terminate it myself...much more secure.

Dear Sir / Madam,

Thank you for contacting TM UniFi.

Refer to your e-mail on UniFi connection issue. We acknowledged your problem and please note that we have forwarded this matter to the technical department to proceed with further action. At the mean time, we really appreciate your kind patience, as we will try our best effort to resolve this problem.

Thank you once again for your understanding and co-operation and we look forward to serving you better.


Regards,

Redza Roslan
UniFi Email Team
TM UniFi Centre
(Sales)  : 1 300 88 1222 Mon-Fri (9am – 9pm) , Sat (10am-6pm)
(Customer Support) : 1 300 88 1221  (24x7)
E-Mail: unifi@tm.com.my

OOOooo.. i see...mean TM agent le..

ya  hope they can give me a date or a call... to confirm or not..

they didnt give you contact no. to call them ???

no o...
can i call the helpline to check on my status o ?
if info not enuf they will call me?

When your application is complete, they will give u a report number as well to check on your status. If you have no report number, i guess its still in process

thank... normally how fast they process the application a?
2 weeks?
coz i scare there have some issue with the address that im staying....
some one hutang TM long long long time ago still havent clear the bill yet

For me, i applied with the UNIFI CS which they called me whether to upgrade to UNIFI or not. They will ask u details everything bla bla, even confirming to choose which new number. Once everything done, they just confirm my report number plus installation date. Very efficient without needing to fill up any form hehe 

First of all, Gateway IP is usually obtained from the PPPoE server or the DHCP server. For those behind the network, the Gateway IP is the router that has a direct link to the internet (again, given by the DHCP server). For a computer (or a router) with the direct link to the internet, the one from PPPoE would be your gateway IP. I gave you the rough outline, could you tell me what do you mean by the Gateway IP that you set? How did you set it? By PPPoE? At the DHCP server?

AFAIK, just plug the network switch to a lan port on the DIR-615 and you're good to go, without changing anything at all. Once you change something, be prepared dude, you need some skills and understanding.

first of all, before messing around with the setting, you should have tried to simply plug and play . This to ensure everything works, the ppoe dialer, unifi connectivity, etc...

again, if you dont have the knowledge and experience just leave the default setting...

hmm..UNIFI CS?? what that? customer service?
lucky for u dood...
i wish they would give me a call.. soon.