i used to get this sentences when i try to register online.

my advise: try it later on, or few days later. it works for me.

Thanks, I'll try tomorrow.
Yesterday night they said some maintenance crap I can't even select the telephone thingy.

By the way, what is the select your telephone number thing? That means my old fix line 03-79xxxxxx will be changed?!

last week

Anyone facing problem with their unifi connection frm sunway area ?
I can't even connect sometimes...

no problems for me here in bandar sunway since yesterday

Unifi Service need new fixed line number in order to works with.

You can keep your old fixed line number, but of coz you have to pay for the rental fee lah.

and I'm so lucky enough to choose the last 4digits same as my car plate number

hey guys,
i am getting unifi soon...
just wanna get some comment from u guys about the TP-Link TL-WR841N V7.1....

how is the router? so far so good? no prob?

So far so good

that section i think before you want to check your address, please check back....

Log Time 11.30pm.
Today at this hour , my modem disconnected again. Started using UNIFI only at 8pm . The only solution is to switch off the modem and power up again for it to reconnect or else it will not work at all.

Why is this keep happening. I seldom have this disconnection during Streamyx days. I will create a log for this and report to UNIFI support if this is recurrence. Have you guys experience this all the time?

Complaint Number - 1-860625173

I was a P1 user. Though still under contract, I changed to Unifi as I know the service is a lot faster. After registering, I had to wait almost 2 weeks for the technicians to come and install it at my place (i live in a duplex condo in damansara). Never mind that. I was happy with the speed and was able to download and my wife can play online games without any interuptions.

The problem started a week after the installation. There was no connection at all. That was Saturday 14th of March. I tried calling the customer service but to no avail. Somehow I managed to talk to them re my problems. They say they will send a technician, but can only come on Friday, the20th. I told them to come earlier as I will be going to Ipoh on that day and no one will be around. They were reluctant, telling me they are shortage of technicians, but they will try and they they will call back if theres any openings. No calls from them, so I HAD TO CALL THEM TO CHECK. And get this, They insisted to come on friday and had the nerve to ask me to change my plans!! What??? YES! YOU READ IT RIGHT! I was pissed there and then. I told them to come on Thursday and they said they will try to get someone over. But nooo. I tried calling them on thursday night, but somehow they only entertain calls office hours. As I was on the way to Ipoh, a technician called and ask me what time can he come. Obviously there were no comunication between the call centre and technicians. I told them I am OTW to Ipoh. So this technician was kind enough to give me his HP no and told me to call him on monday. If he is not bz, he can come. Fine by me. But I called on monday, he told me he is tied and theres absolutely no way he can help me. So I called the call ctr again, and this time they set it on Sunday, which is impossible as my condo has strict guidelines on contractors. I told them weekend cannot, and again, they say they will try to get someone to come over the next 3 days. Up till now, after 12 days, I am still waiting for someone to come and repair.

Dont expect me to pay in full, I expect a rebate of two weeks! But most importantly, I want it to be fixed ASAP! What irks me most is that the customer service cant give me a solution to my problems. By right, they should try their best in pleasing customers. I have encountered problems with P1 before. Tho their connection is very poor at my place, their Customer service is efficient. I called to complain, they rectified it the next day! Unifi? 2 bloody weeks! Mind my language, I am just pissed!

Why don't u specify your problem and see any gurus here can help u if it can be solved on your side.

same with me.

speed around 0.5M now. plugged in back my streamyx 1M modem. cant tahan. lodged a report with tm.

just applied online ...
damn the appointment date = 13/05
that's like 2months from now ...
anyway to push it earlier ?

my unifi have frequent disconnection since the DAY of Installation ( 5th Day since installed date ). I just want to know what response did some of you get from UnIFI support.

I mean after came to the end of this page, there seems like no solution at all. Some of you change the modem to other brand. Ok my question is that since UNIFI problem is with the D-Link modem, we should be able to request a new Modem from Unifi whether its D-Link or TpLink etc.

Anyone pursue this case right to the end instead of solving your way out by parting your cash earned money to get new modem?

I like to heard how is your approach to this drastic matter since the product and service is still under the warranty. Thanks

I got the 15mbps package , but when I download from MegaUpload or whatever the speed less than 1mb/s !!!
WHAT?!

Show you all something



Unifi 5mbps

Downloading constantly at 5mbps...
Then when i upload a file to my ftp server

The download speed of 5mbps has been pulled down.

But the total is still 5mbps.

Question is... the download and upload speed is merged
Is not dedicated 5mbps download and 5mbps upload.

If its dedicated, the total speed would be 10mbps already.

I'm quite sure the download & upload speed is dedicated



This post has been edited by klseet: Mar 23 2011, 08:30 AM

Oh shit... then my connection got problem already!!!!
Previously I do have down 5mbps and up 5mbps....

Could it be your ftp server that limit it?

Try to get a torrent to re-confirm the download/upload speed or run some SpeedTest, it should be dedicated speed.

This post has been edited by klseet: Mar 23 2011, 08:40 AM