HOMEPAGE: http://www.maxis.com.my/personal/iphone4/index.asp

RATES: http://www.maxis.com.my/personal/iphone4/rates.asp

WHERE: http://www.maxis.com.my/personal/iphone4/where.asp

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Take Note:

- No discussions on/and comparisons with Singtel/Aussie/Singapore/DIGI and any other countries' plans. Do head to their specific threads.
- This is not a Maxis bashing thread. No ranting allowed. Post will be deleted.
- Stop speculations about deliveries and collections as it really clutters up the thread. Post will be deleted. (by moderator tinkerbel)
- NO sales thread allowed.
- Question not related to the topic will be moved to specific threads or post will be deleted.

THIS IS NOT A COMPLAIN THREAD. ALL COMPLAIN POST WILL BE DELETED.

Unconstructive post will be deleted

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Warranty:



*The Official Thread for Maxis iPhone 3G/3GS*, Strictly Rates/Plans Discussion ONLY

Refer to this thread: https://forum.lowyat.net/topic/1091499

--

Previous threads:

iPhone OS 3.0(OUT NOW!) + iPhone 3GS V1 - https://forum.lowyat.net/topic/962964
iPhone OS3.0(OUT NOW) | iPhone 3G[S](31/7) V2 - https://forum.lowyat.net/topic/1071270
iPhone 3G[S] Maxis Registration-Booking-Buying V3 - https://forum.lowyat.net/topic/1088803
iPhone 3G[S] Maxis Registration-Booking-Buying V4 - https://forum.lowyat.net/topic/1183256
Maxis iPhone Launch-Registration-Booking-Buying V5: https://forum.lowyat.net/topic/1288826
Maxis iPhone Registration-Booking-Buying V6: https://forum.lowyat.net/topic/1570287

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Thank you.

Cheers

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Q&A:

Q: What is MEP?
A: Maxis Exclusive Partner.

Q: MEP location?
A: http://www.maxis.com.my/personal/iphone3gs/where1.asp

Q: Is Maxis iPhone 3GS an UNLOCK unit?
A: YES. IS FULLY UNLOCK.

Q: I've just bought a used Maxis iPhone 3G/3GS. What do I need to do when I wanted to send in my phone to Maxis for warranty?
A: To claim warranty you need the person who bought the iPhone which is under his/her name to be present. Requires I/C (of original owner) and warranty card.
*UPDATE: According to a personnel from Machines, having the Warranty Service Card is suffice for warranty purpose.(credits to tinkerbel)

Q: Will a white version be available?
A: No, the white version hasn't been made available by Apple yet, ANYWHERE.

Q: What IOS 4 does it come with the iPhone?
A: Maxis sets came with 4.0.2[credit teikwing]

Q: Any free bumper case from Maxis?
A: No free bumper cases available. They are not giving out the bumper case @ the launch but u still can apply thru the Official Apple site. More info here: https://forum.lowyat.net/topic/1509871

Q: can any1 confirm that u can get 2nd Iphone 4 off the contract (RRP) if u purchase 1st set with contract.
A: Yes you can. Just met a fellow forummer, he is the first 60 who got the phone. He also bought an additional phone outright.

Q: what if i have da confirmation id but im not going due to some personal reason n yet i asked my frens to go on behalf on me?? is it acceptable?
A: cannot i think. Just now i asked the maxis ppl at midvalley. He said u have to be there urself.

Q: Do they provide micro sim?
A1: No need to pay for Micro sim and you can get it there and then. Maxis will give you the MICRO SIM when you purchase the iPhone - FOC.[credit bontaku]
A2: microsim is given free of charge..[credit kenji82]

Q: buying iphone 4 outright..Could u tell us more details regarding it?
A1: Get into a contract - doesn't matter what plan - you get iphone from that contract.
You can then ADD JUST the iPhone 4 (doesn't matter what size). In total - one iPhone with contract and one without (please keep in mind - no sim lock) [credit bontaku]
A2: Bought my iphone 4 outright with no problem as long ur using ivalue plan [credit Freshie_Foo]
A3: To buy outright purchases, just go to the counter when it's ur turn and tell them u want to purchase outright. [credit tinkerbel]


Q: Installment plan? How?
A: The Visa/Master CR Card merchant is only for Citibank, HSBC, Public bank, Maybank and CIMB Bank on installment plans.

Example, If you purchase ip4 32GB on Ivalue 1 X 12 months contract = RM1990

Ivalue 1 : RM400 for 24 months and RM200 for 12months <--advance payment
ivalue 2 :RM620 for 24 months and RM200 for 12 months
ivalue 3 : RM1250 for 24 months and RM500 for 12 months
ivalue 4: RM2000 for 24 month, RM1000 for 12 months

This so called advance payment is either Swap your credit card which is not under installement plans, however there is a rebate RM40 X 5 months = RM200 which is credit back in your bill.
Basically the advanced payment will be credited equally over in 1st 5 months of your bill. [credit weileong]

Q: Easy Payment and which bank? [by andyoba]
A: 0% easy payment plan will be available at launch on 24th at Gardens
Participating banks and installment duration
Maybank (12/24 months)
Citibank (12/24 months)
CIMB (12/24 months)
HSBC (12 months)
Public Bank (12 months)

just reporting from the bad evening..

no stock at ttdi and the curve..

btw in curve..the seller said nowadays just call 123 for booking aa? then u can collect at kl sentral after 1-2weeks..

sorry already leave this thread 4 months ago

p/s search for 2nd ip4 for my sis pula.. aiya hunting again

This post has been edited by hackerzx: Jan 23 2011, 12:33 AM

Too much intel exposed in the forum lately

We should keep this for ourselves, for fellow forumers who still didnt have their iphone4 yet, like me, for example
I think we should KEEP the location of the stock within our fellow forumers.

PLEASE GUYS, KEEP IT TO YOURSELVES, MORE DETAILS, DO IT IN PM

This post has been edited by madstone: Jan 23 2011, 01:43 AM

Hi Guys,

Did anyone knows what's the stock iOS for iphone4 selling by Maxis at this moment?
As far as I'm concern last time it's 4.0.x . Not sure the sets have been updated to 4.1 or 4.2 at this moment.
Plan to get one next month at Pyramid

it's already at 4.2.1

Thanks for the update dude

My friend called maxis for reservation as advice by the maxis staff in Gardens and he gets his phone in 4 days.

Hi there I'm bulking have the original bumper case from Apple with warranty from apple store. Feel free to visit my thread for more info.

Last Tuesday I went to Maxis Center at the Gardens. Wanted to claim warranty for loose home button and loose back. Unfortunately consultant and asst manager there said that it's not eligible for warranty unless the home button is completely not functional. They said if they send to their distributor, the warranty claim will be rejected.

I am really unhappy that I paid so much to Maxis for a product which has loose components. In the US, this issue is eligible for warranty and you can just walk in to the Apple store for a 1 to 1 exchange.

Not satisfied with the store's response on my warranty claim. I contacted Maxis support via @maxislistens on twitter and on facebook. They called me up on Friday to follow up the issue and as of now, I haven't heard back from them.

Anyone had success with warranty claim?

call maxis 123 to do reservation on saturday, got call back on today and ask to collect on friday, overall not more than 1 week time... get 2 unit ^^ wait coming friday collect on maxis academy.

just one que..

if my sis wanna plan to get the outright how? so far i know reservation cant do that.. hotlink plan also cant ?..must contract..aihs..

need to be like me laa mcm dulu..hunting smpi dpt

@ calvin_gsc call the AppleCare hotline and leave a complaint there. cos the manager & asst. manager at the Maxis Center do not have authority to reject your claim. if you insist, they are supposed to send it in and try anyway.
@ hackerzx get with Hotlink la, extra RM5 only. call everyone you know, finish the credit and then disconnect the line

So why don't you just intentionally push the button with extra force to make the home button useless?
This way Maxis have to process your claim?

Ok guys, finally I got a response from Maxis customer service.

They will help me replace my iPhone 4. However, it's not going to be a 1-1 exchange on the spot as they will have to send the phone back to their vendor to get a replacement. Apart from that, they will take in the phone without its original box and accessories. The replacement will just be a bare phone. I asked if the unit is going to be a refurbished unit or not, and the consultant claims it's gonna be a brand new/sealed phone. Apparently the seal is just gonna be like a sleeve/or maybe the plastic wrapping the actual iphone 4 itself, and wont come with a box with serial number. I asked if it was going to come with a new service card or not, she had to get back to me.

I think after CNY only I will send in my phone.

i already went sunwy n curve..but they said no more plan like thatla..confius already..if u want outright..come early..if u want reserved ( call 123 ) then collect @ kl sentral..but this one for contract only.. hmm

That's your Hotlink plan right there lol. At least that's how I got my contract-free iPhone (aka iPhone + hotlink pack), by coming in batshit early.

This post has been edited by Eiraku: Jan 26 2011, 04:18 AM

hi guys, need to ask for your opinion.
i got my iphone with contract (new number and gonna cancel my old number) a week ago in a maxis roadshow. ive got the phone but my line, have yet to be activated as of today!
the problem is i have terminated my previous postpaid line in fear of getting 2 bills at the end of next month.

i made calls to maxis and they keep telling me that my registration has not been submitted yet. so i am now kinda "phoneless" for a week and am getting angry that i want to just cancel the line that i registered for the iphone (and get others, like digi).

so my question is, can i do this? anybody had similar experience?

everyone! now cannot get outright edi, go see maxis page.
they've changed their TNC.

my friend went and they denied him buying eventhough he waited before the center opens.
they have stock but won't sell.

For the meantime, use prepaid, any prepaid as you like to avoid phoneless for another week or more.

As for the new postpaid you registered, keep on calling them, threat them a bit that you will report this matter to SKKM.

May I further clarify, in the warranty part;



Instant 1-to-1 exchange can be done if the phone is found faulty within 24 hours after purchase. After the 24 hours has lapsed, any warranty claims (still 1-to-1) will have to wait usually around 10-14 days. The exchanged set is a new set.

Anyone with money who makes a bit of effort is entitled to get an iphone at his own right - be it lowyat forumers or not.

This post has been edited by soul2soul: Jan 27 2011, 09:20 AM

i'll b heading down to the maxis ttdi tmr... been calling them to check the stock for iphone but no one answered..

anyone here has test and proven telephone number that i could contact them with? thanks for the help

I don't see anything changed in Maxis website's TNC.
And buying iPhone outright from Maxis is difficult, you need to be very lucky to get one. (Not every MC/staff sells iPhone outright)

Visited Maxis centre KLCC jus now.

Got to know that from now on, no more easy payment with CIMB Credit card. Adoiii!!!

And they said that stock will only be available after CNY

Surprisingly, even when they did say it would be available for outright purchase. It must be selling like hotcakes then lol.

Lucky or rajin to line up in the mornings lar anyway.

Rajin line up. If some sellers willing to do that, they can probably earn big money now. RRP at RM2290 for 16GB but the market price is RM2500. Easily sold off. Demand is greater than the supply at the moment.

gonna try at maxis center KLCC tomorrow morning. wish me luck guys. Or should i try gardens instead?

---

Added on February 5, 2011, 3:22 pmGot luck at TTDI. Friendly guy attended my iPhone purchase.

This post has been edited by emusmax: Feb 5 2011, 03:22 PM

any latest updates on ready stock guys in kl/pj/subang? been asking around but am like a headless chicken. maxis staff only know how to reply 'not sure' and 'donno' ugh

i have a noob question here

For the iphone 4 prepaid plan.
how much does maxis charge for the microsim cutter??
and do i need to bring my gf(my number is registered under her name) along with me or just they can change it??

hello guys... im kinda new here, smthing to ask...
i've just called 123 to place a booking on the iphone 4, they said they will call me in 2 days time to make an appointment on 15th or 17th of feb at maxis centre brickfields.
so does it mean i can get my phone on 15th or wat?
thanks

@888kb24 that means you'll probably get your phone 15th or 17th. get your cash ready

but then he said iphone can only be collected at brickfields maxis centre. same goes to other ppl too?

apadaa... no la. for you its Brickfields. got it? don't worry about the other fellas.

yup. Jus check the maxis centre. according to the friendly chap there, nationwide OoS. Good Luck booking thru 123 (maxis).

Prolly the same fella who served me. But yeah, TTDI has a bunch of good staff members, friendly and professional.

wanna ask , my fren is blacklisted with celcom. . but he got a source saying maxis welcome blacklisted customers. . but first he must register broadband then they proceed with postpaid registration. . anyone can confirm this source true o not???? plus during registration they ask for salary slip,latest bank statement.

i've checked Garden MC today, juz sold out yesterday they say will need to wait for sometime to get the stock again..

anyone know of other MC stock availability?

u can try Sunway Pyramid Maxis Center....I bought mine today morning 10am something. According to the staff, ppl start queuing at early morning....whn the time I reached there for purchase..Im d last 2 unit....1 of the staff who entertained me at d entrance asked me whether I still interested to buy 2nd unit coz he got reserved 1 unit......maybe u guys can try tomorrow morning....

by d way...b4 I went Sunway pyramid MC....I went to KL Sentral Maxis training center coz according to Maxis customer service...there got some unit for walk in customers...but unfortunately I drove d long way and long walking distance ....they told me that those units only reserved for booking customers for collection....WT...swt! Then I tried my luck at Sunway Pyramid MC....luckily....

This post has been edited by QR_code: Feb 9 2011, 02:08 PM

Hey guys just wanna ask again does outright purchase still exist? As i wanna purchase 1 ip4 ! Hoping that its possible. aiks !
Seems that many ppl speculate that its hardly possible to have outright purchase anymore !

last time i check optiprimus apple reseller in miri still selling at RRP.i.e RM 2290 for 16gb. that one in Jan. now dunno. maybe i'll try asking again this week.

Hey bro thx so much =p! if its still possible i would like to get one. In need of one currently keke. selling my desire off now ~ If possible PM me the update =p!

hi guys...im from jb....and i wanna buy iphone from maxis and there is no stock for me....who can help me ???

guys is that possible that i just go the maxis center and que up to buy the ip4 or do i need to 123 to make reservation 1st??

i going to buy my ip4 this friday or sat

Sure you could, but you gotta be an early bird. Like be the first customer of the day.

I've heard good chances from KLCC, TTDI and Sunway Pyramid.

oh okay tq for the info sorry for the noob question
what does the maxis center open..
want to be early asap

TTDI -> 8.30 or 9.30, forgot. I was already there at 7 though when I got mine lol.

This post has been edited by Eiraku: Feb 10 2011, 09:56 PM

woo that's really and are you the 1st to arrive there??

call to maxis 123 to reserved.. are they really goin to reserved to us?they say will call me within 2 days.. but..... or better direct go TTDI or kl sentral to walk in and buy?

One Aunty was there even earlier, but she was there to exchange her Maxis BB modems so yeah, I was the first guy to get an iPhone from TTDI that day.

By 8.45 the line was kinda long edi, that day anyway. Now how not sure.

Dropped off my ip4 for warranty @ The Gardens on Wednesday for wiggly home button and loose back cover. See how long it'll take.

wow.. this morning i direct go TTDI MC.. reach there around 9.45.. getting the last unit 32GB..take the queue. now with my hand ady...

wuuhuu

if in other states, is it possible to reserve by calling 123 ?

bro, u guys sure can purchase outright..?just now i go to maxis klcc then i ask their staff about outright purchase, then the staff say cannot, then i ask again izzit due to no stock, then he said mmg xbley..

But some of them managed to purchase without contract.

Hi,

I have the existing contract with Maxis (ivalue plan 1 for HTC Desire), do i eligible to extend my contract - 12 months to get the Iphone 4?

Yes you can, the staff member who told you that is:

A) Not sure of what he's selling (aka. Dumb)
B) Not willing to let go of units because the allocated outright units are all finished.

I got mine outright. Is there anything more to say? But confirm you can't be there at like 10 and ask, stocks sure habis edi.

when u got outright, do you pay by installment credit card, cash or lump sum tru credit card?

Installment, Maybank EPP, 24 months. I kinda regret it now, next time I'll only get it on a ONE year installment only. I mean, an iDevice cycle goes yearly, rite?

Now I'm practically stuck with this thing at least until version 6.

i'm from Penang and maxis customer for past 10 years, Currently iphone 3g user but my iphone got earhpone problem and need new iphone 4g. Waiting for 1 month still can't get the phone. Everytime go to maxis center, they just reply no stock, can not booking, can not sign up, wait for your luck. so arrogant. phone call booking to maxis 123 just apply to klang valley. even some dealer have no stock but can sell you RM2650 for new set. Thinking for changing to other brand phone.

@ vin07 why not change provider? it sounds like Maxis is not interested in your business... so why not buy from Digi?

i can't get digi 3g broadband in my area. that why i stuck to maxis.

then I suggest you buy iPhone4 retail (RM2290) switch to Celcom

U go to Maxis Centre at Seberang Jaya,got lot of stocks 16gb & 32gb.I just got mine 16gb yesterday morning.But no outright purchase,must buy with contract.
But i got one new extra set if u want.

I went to collect my iPhone 4 for RMA after a week. But unfortunately the replacement iphone4 had the same loose button issue and worst, loose volume buttons too. I didn't accept the replacement and asked for another one. Also, the replacement looks new, but they don't give you a replacement from a new batch. The replacement I got still had philiips screws and not torx screws. I complained on twitter @maxislistens right away, and not long I got a call from their CS. They'll try and get me a better replacement.

1 week to get the replacement unit. That was fast!

I followed up closely with @maxislistens twitter. Was lucky to have gotten serviced by a very nice CS. But the problem now lies at the distributor (Brightstar Malaysia).

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Added on February 18, 2011, 6:38 pmI complained again on twitter and I've been given RM100 waiver on my next phone bill.

This post has been edited by calvin_gsc: Feb 18 2011, 06:38 PM

anyone know which maxis centre has iphone4 stock now?
i can't reserve using 123 cos they only reserve for those ppl who wanna sign their package. i only want the phone

thankss!

went ttdi just now .......... only 6 people have 30 in stock and still refuse to sell me outright ........... *grrrrrrrrrr*

It's hard to buy outright these day. even they got stock, they refuse to sell outright unless you have inside people who willing to help you.

for those who got outright before this..they're lucky

Hey guys, any other places to get the maxis ip4 ? other than TTDI? i've been all around OUG and sri petaling i couldn't find any shops with available shops and im not familiar with TTDI. Appreciate the help guys.

finally manage to get one outright 2 hours ago

go to e@curve maxis centre they do sell outright and starting 1pm ...... plenty of stock

and fella laugh at me after i told him i didnt manage to get one from ttdi

anyone here from jb ?
i want to know where can get stock for iphone 4 16gb
as i know maxis centre taman molek only got stock for 32gb

Issit MEP or Maxis Center ?

My brother in law got his ip4 from maxis centre queensbay last friday...he say they got 16gb stock...

If i want purchase with plan,
Do i need to wait? or reserve? can i jsut purchase like ppl outright like that but ith contract?

Can buy on contract and cancel the contract next day? What's the penalty?

well it says there maxis service centre heh

maxis centre danga bay jb got stock for 16gb ip3
just got mine

This post has been edited by holoman: Feb 23 2011, 01:58 PM

Is it refurbished unit?

guys, where is the actual location of maxis iphone collection location? its KLCC there or kl sentral there?

is at plaza central , around brickfield....

i ordered mine, but the time frame given so limited and is office hour... still working can't make it there by time...

izit the 1 beside ktm railway track?

bro,

just beside kl sentral.
If you come out from kl sentral main entrance, turn left.
or u can come out from the klia express entrance.

the building(plaza sentral) located between a few tall buildings eg takaful and UEM.
when u get there, the maxis academy lot at the end of the plaza sentral.
if u lost, u can ask the receptionist

any parking ground around the central plaza? how far is the walking distance from kl sentral to central plaza?

sry for questions, not familiar with that area..

@ evolution120 maps.google.com/my

For those ip4 hunters just got msg fr maxis centre kapar klang this morning, they got ready stocks for 16 n 32gb, head there n look 4 Ms Gan gud luck

not sure about the parking ground around
but it just about 200m from the kl sentral

as other people said, u can google map dude

guys,need yr help. if we call 123 using maxis no,then what no should we call if using fixed line @ another no?? thanks.

1800 82 1123 (from here)

Klcc also no stock where to get it?help

just call to maxis 123 and make a booking
my friend make booking and can get it on next day

wan to ask now still can buy rpp at those service center?

Does maxis allow personal hotspot in iOS4.3?

I'm guessing they would.

Bought an iPhone 4 this morning from Maxis in Gardens Mid-Valley. They seem to have plenty of stock in the morning.

without plan?

today called 123 to make a request for reservation of an iphone 4 around 12pm..the guy in the phone was very charming and helpful as well as got a called back from 123 by a lady and said i could get it in KL Central tomolo..so efficient:)