Jan 25 2011, 04:48 PM
QUOTE(calvin_gsc @ Jan 23 2011, 11:39 PM)
Last Tuesday I went to Maxis Center at the Gardens. Wanted to claim warranty for loose home button and loose back. Unfortunately consultant and asst manager there said that it's not eligible for warranty unless the home button is completely not functional. They said if they send to their distributor, the warranty claim will be rejected.
I am really unhappy that I paid so much to Maxis for a product which has loose components. In the US, this issue is eligible for warranty and you can just walk in to the Apple store for a 1 to 1 exchange.
Not satisfied with the store's response on my warranty claim. I contacted Maxis support via @maxislistens on twitter and on facebook. They called me up on Friday to follow up the issue and as of now, I haven't heard back from them.
Anyone had success with warranty claim?
So why don't you just intentionally push the button with extra force to make the home button useless?I am really unhappy that I paid so much to Maxis for a product which has loose components. In the US, this issue is eligible for warranty and you can just walk in to the Apple store for a 1 to 1 exchange.
Not satisfied with the store's response on my warranty claim. I contacted Maxis support via @maxislistens on twitter and on facebook. They called me up on Friday to follow up the issue and as of now, I haven't heard back from them.
Anyone had success with warranty claim?
This way Maxis have to process your claim?
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