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Streamyx Streamyx Is Planning Revising Fair Usage Policy, Do you agree or not ? Please Vote Now ?

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Oga
post Jan 9 2011, 08:21 PM

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QUOTE(Chartry @ Jan 9 2011, 08:08 PM)
urs cap to what speed?
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Around 10 to 40 KB/s.
squall0833
post Jan 10 2011, 01:54 PM

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QUOTE(Oga @ Jan 9 2011, 08:21 PM)
Around 10 to 40 KB/s.
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international only?

or even local speed?

and what's ur ip range

sad.gif
Oga
post Jan 10 2011, 05:03 PM

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QUOTE(squall0833 @ Jan 10 2011, 01:54 PM)
international only?

or even local speed?

and what's ur ip range

sad.gif
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Both international and local. IP range: 118.100...
GGSB
post Jan 12 2011, 10:36 PM

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has the capping started ?
cause my net is f**kin slow
old_and_slow
post Jan 12 2011, 11:49 PM

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we're paying a very high price for this kind of speed
and now they want to cap.

its corporate greed.
laguna1811
post Jan 13 2011, 11:16 PM

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eh this thread macam long time no sound
what happen to the policy stuff?
fastreader
post Jan 13 2011, 11:23 PM

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this idea still valid kah?..i thought it is all talks only?..
herojack41
post Jan 13 2011, 11:26 PM

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@MX510
as you said there is TM staff/TM high level people looking at our comment...but i wonder why there is not even a single reply from them? are they really looking into the problem?

well....for me the ultimate best solution are still putting monthly CAP on it...but NOT SOME RIDICULOUS CAP LIMIT like 60gb for a 5mbps CONNECTION!

the CAP must not divided into daily and if the user really used up all the bandwitdh the user will got throtle down eg. 5mbps unifi would be down till 1mbps nod.gif

This post has been edited by herojack41: Jan 13 2011, 11:30 PM
TSMX510
post Jan 14 2011, 02:33 AM

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Of course they will not reply input are being taken :-)

There will be another meetup will be setup very soon
Irishcoffee
post Jan 14 2011, 06:07 PM

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im so suprise with the vote result , over 270+ members agree not to revise current FUP?which means left TM to throttle us??
i seen alot complain tm with crappy speed due to throttle , but the result seems like different , lyn members vote to keep FUP????
Quota sounds alot better for me , since bandwidth is not free , alot develop country deploy quota as well
so can one of 270 voters answer me why not to revise FUP?
i believe quota can let consumer to go full speed all the time until hit quota
unlike current situation , we dont know when we gonna get crappy speed...tm suka suka throttle...esp in some urgent situation , something need to be upload or download

This post has been edited by Irishcoffee: Jan 14 2011, 06:09 PM
herojack41
post Jan 14 2011, 10:17 PM

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QUOTE(Irishcoffee @ Jan 14 2011, 06:07 PM)
im so suprise with the vote result , over 270+ members agree not to revise current FUP?which means left TM to throttle us??
i seen alot complain tm with crappy speed due to throttle , but the result seems like different , lyn members vote to keep FUP????
Quota sounds alot better for me , since bandwidth is not free , alot develop country deploy quota as well
so can one of 270 voters answer me why not to revise FUP?
i believe quota can let consumer to go full speed all the time until hit quota
unlike current situation , we dont know when we gonna get crappy speed...tm suka suka throttle...esp in some urgent situation , something need to be upload or download
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damn support this....as their some what FUP system are just pure crap.

@MX510
if said so...this thread can unpin it and /kolos it...there is no need further discussion since TM doesnt want to DISCUSS at all.

this were the best place to talk about it.

This post has been edited by herojack41: Jan 14 2011, 10:32 PM
s[H]sIkuA
post Jan 15 2011, 09:48 AM

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QUOTE(Irishcoffee @ Jan 14 2011, 06:07 PM)
im so suprise with the vote result , over 270+ members agree not to revise current FUP?which means left TM to throttle us??
i seen alot complain tm with crappy speed due to throttle , but the result seems like different , lyn members vote to keep FUP????
Quota sounds alot better for me , since bandwidth is not free , alot develop country deploy quota as well
so can one of 270 voters answer me why not to revise FUP?
i believe quota can let consumer to go full speed all the time until hit quota
unlike current situation , we dont know when we gonna get crappy speed...tm suka suka throttle...esp in some urgent situation , something need to be upload or download
*
While I agree the quota system is doable and also it's been used rather successfully in alot of countries, you might see it is a good choice for us but you need to consider our broadband option. Just go through a few countries and you will see they have the options to at least choose from two or more ISP instead of one. So you think after they revise FUP will they promise us to not suka suka throttle? Especially when you say in urgent situation, given that they just launched Unifi, which worsen the whole current situation

IMHO, there are nothing to discuss here. Either you provide us with options to choose another ISP or you continue your monopoly with the limited bandwidth but still keep urging us to go "HIGH SPEED BROADBAND" aka Unifi

The fact that so many people voted No for the poll shows how many people can't take TM shit anymore. Throttle when running out of bandwidth while there are no FUP written, changing policy statement without letting the customer know, shitty customer service, the list goes on.
herojack41
post Jan 15 2011, 11:28 AM

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QUOTE(sHsIkuA @ Jan 15 2011, 09:48 AM)
While I agree the quota system is doable and also it's been used rather successfully in alot of countries, you might see it is a good choice for us but you need to consider our broadband option. Just go through a few countries and you will see they have the options to at least choose from two or more ISP instead of one. So you think after they revise FUP will they promise us to not suka suka throttle? Especially when you say in urgent situation, given that they just launched Unifi, which worsen the whole current situation

IMHO, there are nothing to discuss here. Either you provide us with options to choose another ISP or you continue your monopoly with the limited bandwidth but still keep urging us to go "HIGH SPEED BROADBAND" aka Unifi

The fact that so many people voted No for the poll shows how many people can't take TM shit anymore. Throttle when running out of bandwidth while there are no FUP written, changing policy statement without letting the customer know, shitty customer service, the list goes on.
*
make it simple...wad TM doing are just like putting a 5.0 litre engine into a car but limit the speed to 50km/h
takercena
post Jan 15 2011, 02:34 PM

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Majority of us want our speed/connection back to the state before early november 2010
Irishcoffee
post Jan 15 2011, 10:02 PM

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QUOTE(sHsIkuA @ Jan 15 2011, 09:48 AM)
While I agree the quota system is doable and also it's been used rather successfully in alot of countries, you might see it is a good choice for us but you need to consider our broadband option. Just go through a few countries and you will see they have the options to at least choose from two or more ISP instead of one. So you think after they revise FUP will they promise us to not suka suka throttle? Especially when you say in urgent situation, given that they just launched Unifi, which worsen the whole current situation

IMHO, there are nothing to discuss here. Either you provide us with options to choose another ISP or you continue your monopoly with the limited bandwidth but still keep urging us to go "HIGH SPEED BROADBAND" aka Unifi

The fact that so many people voted No for the poll shows how many people can't take TM shit anymore. Throttle when running out of bandwidth while there are no FUP written, changing policy statement without letting the customer know, shitty customer service, the list goes on.
*
i wonder why they still suka suka throttle us if quota exist
this seems abit ridiculous for me
the reason TM throttle us simply we us too much bandwidth , so they throttle
now , if quota exist , TM set the bandwidth rulesss , they set their rules , still nak throttle? the chance are pretty low
yes , u think tm r hopeless , but they still improving slowly , very slowly
biatche
post Jan 16 2011, 04:28 AM

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a poll bout whether they like/hate TMNET would be more meaningful. or maybe a poll whether CEO should resign.

lets see the votes then.
matD
post Jan 16 2011, 06:04 PM

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Wah, got a call from "TM Customer Service Billing" - i paid half only this month, plan to pay later next week.


Operator: Selamat Petang Encik, saya dari TM bla bla bla mendapati account bill encik ada tertunggak bayaran sebanyak....

Aku: Wah, cepat TM. Aku punye streamyx slow nak mampus bulan lepas ade ko orang telipon. Aku lewat bayar seminggu pun cepat ko orang ambil tindakan!

Operator: Terima Kasih Encik. HANGUP!!!!!!



Very good customer service. Fast service. rclxms.gif


Malaysia BOLEH......BLAH!!!!!
squall0833
post Jan 17 2011, 11:54 AM

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I believe, even they use quota system,

they are still throttling us like usual even we haven't exceeded the monthly quota

now it's hard for us to trust them, what did they do to us before this?

like someone said above, suka suka do anything when they feel like to without letting customer know first


when we seek to know what's going on, they will just use usual method Copy and Paste reply, or replies from those customer support staff that has no clue about the issue

This post has been edited by squall0833: Jan 17 2011, 11:56 AM
vapeace
post Jan 17 2011, 05:34 PM

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it best just to maintain current policy and dealt with those heavy user on user basic

again i suport FUP but not till the extend where all even normal user have to face the same punishment enforced on heavy user. Down right unfair and ridiculous. Given TM track record, their word are somehow not worth believing what they say is different in what they do,

so what now ? Believe a bunch of top executive with profit in mind than quality and improved service or.. Oh ya we have no one else to believe in except those bunch if money minded excutive

Flaming_lion
post Jan 17 2011, 09:26 PM

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Pathetic attempt by a GLC... They intent to make little investments but want to make as much cash as they can as a monopoly... Its a real disgusting piece of business... If they could, they'd charge everyone RM 88 a month for not using the internet...

The capping TM has been suggesting shows how poor they have been in planning and strategizing plus how little they care about their subscribers... 60GB for 5Mbps for UniFi and 25GB for 4Mbps and 10GB for 1Mbps is a joke... We are already paying an extremely high price for outdated technology... Its not the public's fault if TM is incompetent in providing proper service...

TM is going on the assumption that if minus piracy, internet users are only going to use the internet for YouTube and Facebook... Goes to show the people in TM are dumb idiots who just refuse to do any market research, or is it perhaps they just don't care since they are a full time monopoly...

Internet evolution is not something you can predict... Just look at how the internet has evolved from Web 1.0 to Web 2.0 and any moment now, we could going to Web 3.0... People now can Skype with HD webcams and people can now stream all sorts of internet podcast and download interactive LEGAL contents... Next stage of the internet development is going to see the growth of Cloud Computing...

Do TM actually take these things into consideration or do they intent to ignore all these things and only do something about it when these things become a norm??? Typical GLC always planning for short-term profits... On what bloody research did TM base on when they came up with these caps??? How do they which is the right amount for each customer??? Why do they go on the assumption that there's a chance that every customer in an area is going to be online at the same to download something???

Just because they failed to plan in providing ports and bandwidth simply because they weren't intelligent enough to plan, doesn't mean they have a right to bluff consumers... I'm leaving TM if they ever implement this cap... They can't even provide 4Mbps in my area despite numerous inquiries but they want me not use the internet while still paying RM 88??? I don't think so!!!

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