"this is call art of forum word,not same like common word...."- this is too profound, I can't understand. can you put it in simpler English?

sure~ mean is just pee ssshhhhhh

oh pee shhhhh....i know that , its some nigerian cuisine right? so you eat a lot of it?

True
But I've tried searching around lyn here, but I can't find any VPN that are hosted in Malaysia

Is it more expensive to host in Malaysia? Wonder why no one do it

I really don't understand. When some bad things happened, there must be someone stand at the side of those people who do those bad things. Really don't know whether justice exist in these people's brain or not.

just ignore them particularly those who is not as much affected. its only natural they do what they do when the goings good

Sorry I didn't read your previous post regarding this matter. I encountered the same problem with my IMbps connection, my local connection was capped at 512Kbps and it took almost two months to resolve.

A technician visited my premises 4 time and it was only after being given a telephone number/e-mail address to the relevant department that my complaint was then resolved within a few days.

Since as you indicated I am a TM defender, though nothing could be further from the truth, then there is probably no point in passing the above info to you. Good luck with resolving your issue.

Thanks for the feedback I wasn't aware that the "illegal movie downloaders" were responsible for driving the increase in speed and capacities. If this is the case maybe TM should update their terms and conditions to clarify their transmission of certain material.

I suppose the "illegal movie downloaders" are also responsible for the reduction in costs of legal DVDs, oh wait...

1. 2 months to resolve.
2. visit 4 times.
3. localized problem

This here is a nation-wide issue.

What makes you think nobody here tried calling, genius? You do realize the system fail don't you? It's rotten inside and outside. Have you gotten used to the smell?

Thanks for your feedback. For your information, during this 2 month period, my local speed was capped at 512Kbps, 386Kbps and 256KKbs depending on time and my international line capped at 0.1MBps during peak hours. After re-setting port/calling CS speed would return 1 hour/2 hours.

After nearly 2 months I was given a direct telephone number / e-mail to the advance  technical department who helped resolved my problem within a few days.

The problem with the international link cap re-appeared after 1 week after which I was in the same situation as everyone else where the cap was lifted a few days ago. Also coincidentally I was issued a report number for the problem with the "international link cap" only one hour prior to the cap being lifted (despite many e-mails) and had several calls regarding closing this report the next day.

Nevertheless, as you say my problem may have been local and unrelated to this topic.

Whatever the merits, or otherwise, of TMs' system I'm sure a genius such as yourself has an answer for.

Why is the guy replying like a robot a spy hired by tm ?????

Dear Sir/Madam,

Thank you for your feedback. Firstly, we would like to apologise for the late reply.

Referring to your e-mail dated 28th November 2010 on connection issue, the inconvenience you have experienced is regretted. Please be informed that in order for us to solve the problem you are facing, we need to proceed with a few basic troubleshooting first. Thus, Kindly reply this e-mail by providing the following details, we will contact and assist you with the troubleshooting steps personally for faster restoration.

1) Contact person:
2) Latest Contact number:
3) When is the best time to call (During this time, please make sure you have access to the PC)?
4) Username:
5) Latest bandwidth test result:

Since the problem you are facing is regarding the speed, kindly run a bandwidth test at our website as follows:

http://219.93.175.234/rps/

Kindly noted, should you get less than 80% from your speed subscribed, there might be a problem with the server. If the bandwidth test result meet your subscribed speed, kindly proceed with few steps below before testing your speed again:

-Disable anti virus software and P2P running in background
-Scan your PC
-Scan for Spyware
-Perform Disc Cleanup

For further assistance or feedback, kindly e-mail us at help@tm.com.my. Alternatively, you can also contact TM at 100, choose language and select "Technical Assistance".

We hope we have addressed your concern and look forward to serve you better.


Regards,

Hafiz a. Rashid,
Customer Service Support,
Telekom Malaysia.

www.tm.com.my

Here we go again, with the all too familiar tired tactic of labelling all heavies as illegal movie downloaders..

Perhaps you haven't heard of a thing called Steam, and LEGAL game downloads (which weigh many GBs) that you pay for? How about episodes of TV Shows in HD that i can purchase from Itunes? How about Youtube in 720p and 1080p HD? How about multiple GB game updates from games like WoW, which last i heard required almost 10+ GB for the Cataclysm expansion update?

Your ignorance is astounding. Perhaps we should all be using our broadband for e-mail and surfing websites only as you imply.

Actually this bandwidth hogging is Unifi user issues 3TB per month for 10Mbps and 6TB for 20Mbps but Streamyx user take the blame

Instead of arguing with each other, if you have capped issue, maybe you can post the capping times and area. we can see if others in the same area are also affected. Maybe TM is doing some more capping testing or something in certain areas.

As  you correctly point out that not all "heavy users" should be labelled as "illegal movie downloaders" and for that I apologize to you and other "heavy users", my ignorance was in part due to other threads I have read. Once again sorry.

ops u look like try that everyday....