Can you try their own speedometer?

speedtest.streamyx.com.my

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Added on December 2, 2010, 10:09 pmI have a feeling that some users are now experiencing a LOCAL cap as well T_T

Even after completion? I noticed the speedometer shows a high speed first then drops later.

Wth? 1mbps gets 1.6mbps! 

dont think so, everyday morning me also uncapped la, try again later after 9am

you will be capped again

thats their capping system based on time

dont happy so fast, i also can get maximum speed to singapore now, but usually at noon those brainless will cap back me.

Hi guys,

There is a way to get them to resolve this thing, it's not easy, but worth to try, need everyone help.

If thousand of us go to TM HQ the same time, questioning this matter, jam their operation, make it a headline on all major newspaper, i believe they have no choice but to give an immediate solution.

Just my view.

they ban website also ?
some website suddenly cannot browse

The SOP for the CS is to treat us customers as know-nothing dumbass noob
feed us with all the standard old lame excuses
until we F them kao kao with supporting knowledge then only they admit there's a problem

I think the CS, are told to no matter what, do not let any calls get past them. I have been having issues with my Internet, (failure to upgrade my 1mbps package to 2mbps even though I've been paying for it) and I was not satisfied with the CS' explanation. So I demanded to speak to someone hire up to vent my anger...

The CS kept saying, "Sir he will say the same thing I said".. 
Me : " I don't care, I want to hear it from him, and he better really be your manager"
CS : "Sir, really, the issue whether you talk to him or not is still the same"
Me: "I am done talking to you, please let me speak to a manager now"
CS : "Ok ok sir hang on"
After 5 mins
CS : "Sorry sir, i think my manager is out la"
Me : "You think? "
CS : "I mean he is out, really out. I will get him to call you when he is back? "
Yeah I never got the call.

You guys bully customer service too much.

Those people working there are poor, just wanna earn and feed their family. They are also underpaid. They sure receive enough of your calls already to know something is going on. Their supervisor sure just tell them to go through normal procedures cuz what can they do anyway? Problem is at cyberjaya gateway or cap server or something. What do you guys want from customer support? If you're gonna call them about this, best thing you can request for is REBATE. Scold them == accomplish what?

Infact, CEO already is aware of this issue, so you guys keep scold pathetic customer support, can achieve what? Obviously TM hired cheap retards to do the customer service job. The non-thinking people, the people uninterested in fixing problems. Just talk and hope it fixes itself.

I pity the customer service, especially if they are emo people. Other than that, they are simply paid to listen to your outbursts. The company is rotten inside out, most rotten at the very core.

In addition customer service people (and even the manager) are most likely aware of the cap themselves because...? They use streamyx too! So give them a break la, don't curse, scold or vent your anger like a moron to these people, they're only doing their job which I definitely agree with biatche, underpaid.

So when you want to make a complain be civilized, polite and not like TM, Total morons. That's the only difference normal people and TM have left.

Where you get this info from?

so how TM NUT is going to explain to those company line? Or TM will only cap streamyx user but uncap 50% of company streamyx subscriber? or they will just advice company go subscribe uniFAIL?

totally bullshit!!! CEO bullshit!!! we are confirm back to zaman batu awal!!!! Let's write letter and use dove to deliver it to your friend because sooner or later we can't even send a single email!

Streamyx Capped

No, don't put things in their mouths. They didn't say "2-3 years" or the "forseeable future" or anything like that. They didn't say anything about timelines.

They said they will continue monitoring the issue. If things do not improve, they will make further changes to the FUP CAP.

Making changes to the FUP CAP =/= removing the FUP CAP.

The news is that FUP CAP will remain in place, but it will probably undergo constant tweaking.

sigh....the TMNUT capped until my phone line pun patah...streamyx down for 3 days already...

Does anyone knows what's going on?
My phone line dead as well.

I didn't give a timeline because i don't know and i wasn't told. They just said, "constant tweaking over time".

It's all depend on the next General Election and your precious vote giving to which party 

I search over P1, Digi, Maxis, all the broadband... All the quota is freaking little. Except for TIME, TIME is only for Mount Kiara area. DAMN DAMN DAMN! The last choice is upgrade to UniFi.