Same As mine?

They also say send techinician, but technician come at afternoon the line got no problem coz no cap at the moment. I told them come back at night and check, they say their working time is until 6pm.

Lame excuse, cannot OT and claim company.. yeah rite..

That explains why it has been terribly slow lately, like 50-60kB/s each time I look at my downloads.

send technician? i dont even get any reply after reporting...
if i can see 30+kb/s speed it is lucky already... my speed can stuck at 0kb/s haha

i told to CS i need some1 can come at night time, because i day time im working. will back on 7pm. CS was promise me. But end up,

saturday promise come on morning, no coming.
Sunday promise come on morning but afternoon i call, they say sunday no working, then promise monday.
then monday no coming, because said monday is Johor Holiday. so promise today coming. But after call to JB technical department. They said Full appointment. Wait to confirm and call back me...

i really wan to say : WTF to them....

so now what i can do... just waiting and complain to TM CS again, again and again....

hows u guys make a report??
via email or telephone 100..

i call 100 n press 3(perkhidmatan) nobody pickup wait for 5 minutes n fed up

i used Fileserve premier account.... download speed like guest account.... 20kbps at 7pm till 1am....

300Mb movie can't finish download in 1 day....

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Added on November 23, 2010, 11:29 amyou should press > 100 > 2 (english) > # > operator will talk with you. normally i wait about 2 mins....

but the answer is very very general ... dont expert they will give you professional technical answer....

This post has been edited by jensonlbh: Nov 23 2010, 11:29 AM

same as me bro i use fileserve n hotfile premium..my downloa speed 50-70kb/s

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Added on November 23, 2010, 11:30 amyeah i know..c

call 100>2(english)>3(service)

or after press 2 wat shud i press

This post has been edited by queenc: Nov 23 2010, 11:30 AM

pass 2 weeks ago... i still able get 120kbps from fileserv or megaupload instead of previously getting 180kbps...

but now... maximum is 50kbps on 8pm but going to 10pm... the speed will drop to 20kbps or 11kbps...

in this morning, i try the speed test on 6.30am... to singapore server can get 1.55Mb.... but after work to house at 6pm. the speed will drop to 0.5Mb, and after dinner and shower about 7 or 8pm... the speed drop to 0.4Mb ... after facebook and a while at 10pm... the speed drop to 0.2 - 0.3 Mb...

what to do.....

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Added on November 23, 2010, 11:33 amsorry was misstake there....

100 > 2 (english) > 1 (customer server) > press # then waiting for operator)

This post has been edited by jensonlbh: Nov 23 2010, 11:33 AM

ask tm guys to read this thread laaaaa
r they sleeping or what
we pay them for sleeping??????
so many ppl complain they still don do anything

Exactly same as mine. Youtube = LAG. Online Gaming = LAG Online TV = LAG

thats why from 8.30pm i give up using the internet. I also work from 9 to 6. i come home the net slow like kura kura damn frustrated. My report already 3months d. But still the same thing.

If you all having the slow speed, i encourage all of us here do a test.

This test requires 1 direct modem and print screen. Please use TM speedometer. (because they deny speedtest.net)

Morning b4 go work, do a speed test and print screen.
At 8.30pm or 9.30pm do a speed test and print screen.
If you havent sleep @ 2.00am, do a speed test again.

Do this for a week.

Unifi, upload to Streamyx 1MB package.

Capped at approximately 50kbps.

If use multiple stream, can reach 150kbps.

So streamyx is cap by connection. Each connection cannot exceed 50kbps or something like that.

Even if they do read, they will not give a damn cos they monopolize the market.

share too all buddy here,

After make complain at 100 TM CS. Get the report number. After no technician go to your place.

You can call to JB Streamyx Technical center as number:
07-2281228 for complain and asking for technician.

For other place, i not sure. but belive some 1 can find out please.

just keep chasing them for this issue.

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Added on November 23, 2010, 11:44 amfor my case, youtube still work fine. (maybe i seldom watch youtube).
i not playing online gaming... so do not know the states...

but ... Online TV totally can't work.....

and download from Fileserve and Megaupload also not working....

This post has been edited by jensonlbh: Nov 23 2010, 11:44 AM

just now round 11.30am the cap is back

currently in taiping nid to c my bro house(cheras) gt effected or not

but streamyx speedometer like bullshit.... always shown in 1.45Mb... but during actual download... that was getting fail only 20kbps...

speedtest.net is common use in world what....

i was preparing 3 laptop and 1 destkop, 1 new modem, 1 splister for TM technician come to my house do the testing. the JB techical center promise come down on 4pm this afternoon. will take half day leave to see the streamyx technician perform the professional skill on this case....

tm speedometer is bullshit la... it's like testing ur speed on local server
now problem is international slow not local slow la
i wonder what is inside tm's brain

dude.. u read or not.. i m saying for those who felt their line got capped during the night time..

if your is international.. nth can do about it. they can tell you its other the side's fault.

dats y they ask the customer to use their speedmeter...

to avoid international server