Streamyx Streamyx Capping International Connections, Regardless of type of traffic or usage!
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 Nov 23 2010, 11:07 AM
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#1
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Senior Member
1,300 posts Joined: Oct 2006 From: Pee Jay  
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I think there is another cap technique by TM.. i already complaint for 3months already.
Morning = no cap 8.30pm until 2am = cap my 1mb morning max 900kbps. 7.30pm = 900kbps 8.30pm = 384kbps 2.30am = 900kbps This was done with direct connection with modem. |
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Nov 23 2010, 11:20 AM
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#2
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Senior Member
1,300 posts Joined: Oct 2006 From: Pee Jay
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QUOTE(jensonlbh @ Nov 23 2010, 11:17 AM) i was a same problem.... report make on 17 Nov. Till now, TM CS told me will send a technician to my house to verify my problem.... but till now... no news update. Before that told me is Cable problem, Port Problem, Modem problem and Splister problem. Same As mine?any1 make complain and get solve????  They also say send techinician, but technician come at afternoon the line got no problem coz no cap at the moment. I told them come back at night and check, they say their working time is until 6pm. Lame excuse, cannot OT and claim company.. yeah rite.. |
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Nov 23 2010, 11:37 AM
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#3
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Senior Member
1,300 posts Joined: Oct 2006 From: Pee Jay
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thats why from 8.30pm i give up using the internet. I also work from 9 to 6. i come home the net slow like kura kura damn frustrated. My report already 3months d. But still the same thing.
If you all having the slow speed, i encourage all of us here do a test. This test requires 1 direct modem and print screen. Please use TM speedometer. (because they deny speedtest.net) Morning b4 go work, do a speed test and print screen. At 8.30pm or 9.30pm do a speed test and print screen. If you havent sleep @ 2.00am, do a speed test again. Do this for a week. |
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Nov 23 2010, 11:52 AM
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#4
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Senior Member
1,300 posts Joined: Oct 2006 From: Pee Jay
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QUOTE(laguna1811 @ Nov 23 2010, 11:49 AM) tm speedometer is bullshit la... it's like testing ur speed on local server dude.. u read or not.. i m saying for those who felt their line got capped during the night time.. now problem is international slow not local slow la i wonder what is inside tm's brain if your is international.. nth can do about it. they can tell you its other the side's fault. |
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Nov 23 2010, 11:55 AM
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#5
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Senior Member
1,300 posts Joined: Oct 2006 From: Pee Jay
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QUOTE(jensonlbh @ Nov 23 2010, 11:47 AM) but streamyx speedometer like bullshit.... always shown in 1.45Mb... but during actual download... that was getting fail only 20kbps... But honestly, 8 out of 10 those tech support CS fellas wont know wat is speedtest. But if your line really has a problem the speedo is enough to show. speedtest.net is common use in world what....  i was preparing 3 laptop and 1 destkop, 1 new modem, 1 splister for TM technician come to my house do the testing. the JB techical center promise come down on 4pm this afternoon. will take half day leave to see the streamyx technician perform the professional skill on this case.... I even F@rked the CS that told me their technician only can come during afternoon, i said to them, u tell the techs, i will pay their O.T as well.. The CS say they cant say all this etc etc.. |
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Nov 23 2010, 12:01 PM
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#6
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Senior Member
1,300 posts Joined: Oct 2006 From: Pee Jay
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Is not they are noob, they are outsourced.. The CS and Technicians are outsourced. They do not train by TM. thats why all the noobest came from.
I saw b4 a technician coming to my house to check the port wearing a t-shirt from one computer shop i forgotten. |
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Nov 23 2010, 12:06 PM
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#7
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Senior Member
1,300 posts Joined: Oct 2006 From: Pee Jay
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QUOTE(jensonlbh @ Nov 23 2010, 12:01 PM) tell you the skill.... I even spoke to their manager of the CS. He also give me the same lame excuses, they will escalate this problem to tech departmnent. Now everyday those CS will call me... note down the TM CS operator name, and she/he superior name. ask for the Techinician name as well also the HP number. and complain direct to the Superior. Last week thursday, i call them every half hour as call 100 is free. So 1 day i call up to 5 times keep asking the problem when to solve. now i getting 3 technicain number, name. TM CS name, superior name and JB services Center number, superior number. then if today no solve, i will make complian again. since im free at night time.... just keep call them chat with them.... and scold them... and ask for rebate....  Cs : "sir how was your connection" Me: Same (after 1 month of everyday calling me) Cs: ok sir i will update report and ask the technician to check on your report Me: ok Hang up. Next call repeat the same process.. Its 3rd month d. The rebate even worst, "Rebates will only be given if its TM's FAULT and rebate given only after they fix the problem, so at the mean time you pay your bills 1st". |
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Nov 25 2010, 11:14 AM
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#8
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Senior Member
1,300 posts Joined: Oct 2006 From: Pee Jay
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SKMM call TMnuts,
SKMM: oi ppl complaint u la.. do something la k ? TMnuts: ok ok la.. we try la.. anything we give a call la k? SKMM: ok la.. btw.. when wanna go golf together? TMnuts: bz shaping the traffic, next time la Conclusion = they are frens.. u think it work? i really doubt.. especially govt departments & govt related konon private firms/MNCs |
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Nov 25 2010, 11:38 AM
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#9
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Senior Member
1,300 posts Joined: Oct 2006 From: Pee Jay
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QUOTE(940108 @ Nov 25 2010, 11:30 AM) so now im paying for 1mb but get 1.5mb?is that good or bad?sry im noob at these Good, hope nothing goes wrong with your line.. mine was 1.5mb as well, then the line went off after repair. They set properly back to 1mb. *Report to where? The Star? The Star: Boss, got ppl write to us complaint you ahh.. Tmnut: Complaint ? u dare to post an article? you know i paid the whole year full page advertisement.. do you still wan more advertisement for 2011? 2012? 2013? The Star: Yes boss, we know.. Tmnut: tell that farker go die k? Conclusion: Newspaper today are very profit oriented, and also some are pro-govt. This post has been edited by mugenz: Nov 25 2010, 11:49 AM |
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Nov 25 2010, 11:58 AM
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#10
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Senior Member
1,300 posts Joined: Oct 2006 From: Pee Jay
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QUOTE(jensonlbh @ Nov 25 2010, 11:51 AM) this is real...... its reality, streamyx feed them the ads.... sure wont post by newspaper.... u cannot condemn them openly, they file the lawsuit up your arse.. Even if The Star agrees to do it, they will also end the article with very "wide", so its going to be "is Tmnuts suxs? its up to you to decide" or "Really depends on location, but sometimes computer stuff, it breaks down nothing you can do about it" so in the end = pointless waste of time. |
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Nov 25 2010, 12:18 PM
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#11
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Senior Member
1,300 posts Joined: Oct 2006 From: Pee Jay
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I mean i really not saying tmnet is right or good, its corporate world and capitalism suxs..
They counter using the below ways, Torrent = its illegal to download files tat are protected. Cap = its a way of shaping traffic, if not traffic overwhelm, server crash. Worst case, use the ultima = ohh we doing maintainence. Super ultima lame excuse = We change cable d.. but still the same. this issue very serious, we will check and call you back...  This post has been edited by mugenz: Nov 25 2010, 12:19 PM |
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Nov 25 2010, 12:30 PM
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#12
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Senior Member
1,300 posts Joined: Oct 2006 From: Pee Jay
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QUOTE(nwk @ Nov 25 2010, 12:23 PM) my office also capped.. how u know its capped? your office only 1 using the line? hahahah just curious  coz my office got ppl youtube la.. pps.tv la.. fb games la.. i lyn`ing.. like dat my office sure capped very day.. tmnet 100% cannot find wat's wrong. This post has been edited by mugenz: Nov 25 2010, 12:31 PM |
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Nov 25 2010, 12:32 PM
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#13
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Senior Member
1,300 posts Joined: Oct 2006 From: Pee Jay
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QUOTE(csang2000 @ Nov 25 2010, 12:30 PM) this is my download report,when i start download on 8PM-12AM,MU,FTP all will limit at 40KB/s on 118 .XXX IP,if i change 137.XXX or 110.XXip ,all dl speed will limit at 20kb/s.when morning i start dl watever i get any ip i also can get full speed dl..... u got the same pattern as mine... night capped.. |
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Nov 25 2010, 12:55 PM
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#14
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Senior Member
1,300 posts Joined: Oct 2006 From: Pee Jay
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QUOTE(squall0833 @ Nov 25 2010, 12:45 PM) same here i still waiting for solution to this.. reported and i have 3 report numbers running.. 99% same |
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Nov 25 2010, 03:03 PM
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#15
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Senior Member
1,300 posts Joined: Oct 2006 From: Pee Jay
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803ms quite high ping, might have some time out during the hops to the test..
Really hard to see whether is cap or real server problem. Each ISP's hop can be different. TM might have lesser hops to USA but time have more.. hence its slower.. |
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Nov 25 2010, 04:02 PM
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#16
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Senior Member
1,300 posts Joined: Oct 2006 From: Pee Jay
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they 24/7 also got problem.. this cable putus.. here maintainence there upgrade...
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Nov 25 2010, 04:07 PM
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#17
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Senior Member
1,300 posts Joined: Oct 2006 From: Pee Jay
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Basically, so many problems... they should had just re-structure the whole system and adapt the new ISP practice of giving limited package.
1mbps limit to 10gb per month, if wan more you have to purchase more. Reduce the price and earn more from those torrent-hoggers and media sharing fellas.. |
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Nov 25 2010, 04:11 PM
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#18
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Senior Member
1,300 posts Joined: Oct 2006 From: Pee Jay
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QUOTE(herojack41 @ Nov 25 2010, 04:09 PM) bro...caps are not practical at all. No choice lo.. if not its gonna be problematic, ppl on 24/7 download. slow or fast also on only la since pay d.. the unifi service rolled out with CAP and every1 bash till TM second day quickly annouce there will be no CAP until 2011. |
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Nov 25 2010, 04:23 PM
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#19
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Senior Member
1,300 posts Joined: Oct 2006 From: Pee Jay
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its the same concept.. if u have traffic jams either u built better roads or u reduce the cars by increasing the tax of cars, petrol etc etc..
Roads = ISP infrastructure = its very expensive and time consuming. Reduce the cars = set quota cap reduce traffic hence your small road looks smoother = easy to be done, less cost involve and can be done real immediate. This post has been edited by mugenz: Nov 25 2010, 04:24 PM |
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Nov 25 2010, 04:27 PM
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#20
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Senior Member
1,300 posts Joined: Oct 2006 From: Pee Jay
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ya... its hogging.. ppl say i paid d.. its unlimited i on download 24/7.. if can reduce these ppl hogging, others still can enjoy..
the infrastructure is fixed and its a fact its not enough to accomodate the crowd.. but its corporate profit we talking about not charity.. ofcourse they will try to increase profit minimize expenses.. |
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