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Streamyx Streamyx Capping International Connections, Regardless of type of traffic or usage!

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andy0212
post Nov 22 2010, 09:32 PM

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right now i'm trying to download two files.. one from my seedbox server, one from hotfile..

if both download is running, one of the files will be very slow; DL speed from seedbox + DL speed from hotfile = 50KBps++
if i stop one of the download, the other file will gain speed max to 50KBps++

i thought i can get atleast 100KBps for DL 2 files from different source >__<

so that means even if i DL 5 files from 5 different international links, I won't max my normal DL speed.. the 5 files will share the 50KBps speed.. sweat.gif
TSReuben
post Nov 22 2010, 09:34 PM

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Yup its a total international bandwidth cap...
wongpeter
post Nov 22 2010, 09:38 PM

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QUOTE(Reuben @ Nov 22 2010, 07:08 PM)
PROBLEM

As I do a lot of customer support, I noticed that recently there seems to be a disturbing trend where it appears that TM is capping INTERNATIONAL traffic on certain accounts. This has happened for perhaps the past 1-2 weeks or so.

» Click to show Spoiler - click again to hide... «

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+1
ahhhh I think you are right!

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aziz79
post Nov 22 2010, 09:58 PM

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i'm affected too..
reporting in from johor
komag
post Nov 22 2010, 10:01 PM

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me too,from bayan baru penang.
aeqeos
post Nov 22 2010, 10:12 PM

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same happen to me...on 1Mbps


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Cyberjaya and Spore give 0.5Mbps

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relaxjack
post Nov 22 2010, 10:19 PM

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1mbps line. Its worse here in Miri, Sarawak.

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famous
post Nov 22 2010, 10:24 PM

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same here and i'm a 4mb user from Kuching!! HELP NEEDED badly =(

This post has been edited by famous: Nov 22 2010, 10:25 PM
aziz79
post Nov 22 2010, 10:29 PM

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result.. with 175.xxx singapore server.

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KL server..
other serve also slow..


soket
post Nov 22 2010, 10:51 PM

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now i got the problem already =.=

averaging >0.5Mb/s
JinXXX
post Nov 22 2010, 11:02 PM

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damn.. with each passing moment tm is screwing with us left n right sad.gif

damn somebody should sue their assess off or just open the god damn market..
Hornet
post Nov 22 2010, 11:39 PM

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Thanks Reuben for adding me into the list. notworthy.gif
Indeed this has been happening for the past 2 weeks for me.

Here's another set of test I just did to confirm the issue

What my line can really get from local server:
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But when it comes to international speed test, here is what I get:

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I think this is proof enough that they are doing something with the international bandwidth.

Unfortunately, I'm not sure how to complain, can't show them these screenshot through their call center. Wonder if they entertain any email?

My patience is really running thin vmad.gif

This post has been edited by Hornet: Nov 22 2010, 11:58 PM
howie
post Nov 22 2010, 11:39 PM

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Mine 1mb line being cap too for a week now.Everyday from 1pm - 6pm only 60kbs after that full speed then again 60kbs from 8pm to 1:30am.
MX510
post Nov 22 2010, 11:45 PM

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I am still gathering data about this issue will issue report to TM.nut
fylon
post Nov 22 2010, 11:46 PM

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Same here. Was find the whole day and suddenly got DC at 9pm something then when reconnect back I got capped. Even download apps update from iTunes server also affected.
TSReuben
post Nov 22 2010, 11:47 PM

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QUOTE(Hornet @ Nov 22 2010, 11:39 PM)
Thanks Reuben for adding me into the list.  notworthy.gif
Indeed this has been happening for the past 2 weeks for me.

Here's another set of test I just did to confirm the issue

What my line can really get from local server:
user posted image

But when it comes to international speed test, here is what I get:

user posted image

user posted image

user posted image

user posted image

user posted image

I think this is proof enough that they are doing something with the international bandwidth.

Unfortunately, I'm not sure how to complain, can't show them these screenshot through their call center. Wonder if they entertain any email?

My patience is really running thin vmad.gif
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Try a Singapore server too!
vapeace
post Nov 22 2010, 11:49 PM

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it it just me or i noticing it mainly 1mb user ?
TSReuben
post Nov 22 2010, 11:51 PM

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QUOTE(vapeace @ Nov 22 2010, 11:49 PM)
it it just me or i noticing it mainly 1mb user ?
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4 mbit users not spared.
laguna1811
post Nov 22 2010, 11:51 PM

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guys me too! 1mbps line but international got capped at 0.5mbps
just sent report to tm nut but still no reply
MX510
post Nov 22 2010, 11:53 PM

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Yeah you can just hit Singapore Server speedtest same speed limit

Kindly pls test this out so we can raise the issue

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