somebody got their byond activated...this is a good news!

Hahahaha...
I just received called from Astro staff...
I assume that they are from telemarketing department...
She ask me to upgrade to Byond because from their record, I'm still using old astro decoder (black Philips one), and i'm the old subscriber, as she said (since 27 November 2000).... Free upgrade and she also said free HD for one year.....

Then I told her that I already changed to Byond PVR.... I already returned back my old Philips decoder many years ago to Astro Max...
She reacted like, "Haa...! Are you sure!?"
Then I said, "Yes...., I think your database still not updated kot??"

She said sorry sir....., probably it was because our system problem.... we're just upgrading our system few weeks back.....

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Added on December 14, 2010, 11:49 amAABC is astro headquarter at Bukit Jalil
Astro All Asia Broadcast Center

This post has been edited by AjkR06: Dec 14 2010, 11:49 AM

then it should be inhouse rojak channel or maybe mustika hd?

Either remaining HD channel for this year @ 3 HD channel for Mustika next month (year).

you can view or set your favourite channel in Your settings, Edit favourite menu.

Nope...they just call asking to change AstroMax due to this decoder will be no longer available in the market....no more support in term of maintenance later...and bla..bla..bla....seriously....when they said want to change to Beyond, the 1st think i asked was .."since this is beyond and HD, i need to pay extra Rm20 la...why i need to pay extra just to change the decoder?????"they keep giving me the reason, AstroMax will be supersed from the market.....

they said they never offer that kind of promotion "RM 10 for PVR waived for 24months and after that i can call and cancel that service"
when everything keep dragged, i asked for the recorded conversation but they gave so many reason, need to liase with this dept la...that dept la...i told them, if they want me to show up in their office also can.....i really want to hear it.....if not, i'll report to NCC (tribunal pengguna) because i'm being a victim here....and they always keep saying about the TnC...through the phone mana ada TnC.....??

yesterday back at home, i changed the cable to normal video cable and it is working...means for the past 2 days, i can watch Astro actually
but i still wonder...when i make a call on friday night, i chose a "bantuan technical>byond PVR" when i told the customer rep about my problem and told them my previous problem with Betond, why they cant give me the solution?they suppose to answer my problem which they blocked the HD port and i need to switch to another cable....why they ask me to wait for the technician which the technician failed to show up within 48 hours???

They should have better equipments to record all the tele-conversation between yourself and that ASSTHROW representative. Failure to provide the evidence, you can rebut you ever agreed to the t&c which was not even given to you for consideration. You have a case to lodge with the NCC and MMCC.

You're lucky have to wait few days. I still waiting since install last Tuesday. Call them every day still nothing.

Also someone else experiencing same issue - but only got activation after complain to Malay Mail and after 2 weeks.
http://www.mmail.com.my/content/57674-no-astro-two-weeks

really? poor you .. u must call them 1day 2-3 times .. talk to their leader/manager ..
hope you get your byond activated soon ..

Few times a day? lol thought overkill already by calling once a day - except the weekend
will try again later today, ask my husband call .. sound little angrier
they keep saying will expedite, see you call almost every day .. blah blah .. nonsense ..
am gonna miss biggest loser asia finale - not big deal but .. yeah finale! watch whole series then no finale

I will get my b.yond soon...wait for me!!

if you ready not to watch astro for 2 weeks, then by all mean pls subscribe .. .. or pay RM80 so you can keep your current decoder ..

wait or not! ithink better upgrade later when it is stable....

Minimize, what error are you experiencing? I'm on ext HDD as well without any error and I've been watching and recording at the same time for several times already

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Added on December 14, 2010, 4:28 pmDon't get your hopes too high...

This post has been edited by lapaq: Dec 14 2010, 04:28 PM

just mention...i know, not hoping too high!

Any new HD channel soon?

Their systems are in the midst of 'Great Migration' now.

no

I experience no sound or freeze picture. No problem when recording and watch same channel. You try recording live channel while watch existing recording programme and see what happen to your latest recording.

star world hd ?