Finally, I've Byond installed after 2 weeks of waiting.
Now i have to wait for another 2 weeks for the activation. Reason? because astro is upgrading their system ... and i'm still charged for that 2 weeks .. cilaka!

is it .. that is what i've been told by their customer service .. 5days is long enough .. 2weeks??? summore school holiday?? my kids sure make noise ..

Bro,

For me no point to fight with the BIG BRO.....
seriously, i was very angry and dissapointed...i request to hear the recorderd conversation but they keep giving me many reasons....
i just want to make sure that the mistake from them not from me

some more, when they said they want to change to Non PVR....WTH.....already tebuk my dinding rumah then simply want to change it....

when i said i want to report to NCC (KPDNHEP) they scared...everybody start to call me...day and night....even there was 1 call from a girl saying that she just want to inform me that she will be away for a week and there will be no call from her...WTH???

lastly, when think about it rasionally, i have to back off because there was a guy saying i need to refer to the TnC before install the byond...

so??no choice maa....

that's why Astro refuse to let Naga listen to the conversation again .. techinical error la .. issue la ..  reason ..

Nope...they just call asking to change AstroMax due to this decoder will be no longer available in the market....no more support in term of maintenance later...and bla..bla..bla....seriously....when they said want to change to Beyond, the 1st think i asked was .."since this is beyond and HD, i need to pay extra Rm20 la...why i need to pay extra just to change the decoder?????"they keep giving me the reason, AstroMax will be supersed from the market.....
they said they never offer that kind of promotion "RM 10 for PVR waived for 24months and after that i can call and cancel that service"
when everything keep dragged, i asked for the recorded conversation but they gave so many reason, need to liase with this dept la...that dept la...i told them, if they want me to show up in their office also can.....i really want to hear it.....if not, i'll report to NCC (tribunal pengguna) because i'm being a victim here....and they always keep saying about the TnC...through the phone mana ada TnC.....??

yesterday back at home, i changed the cable to normal video cable and it is working...means for the past 2 days, i can watch Astro actually
but i still wonder...when i make a call on friday night, i chose a "bantuan technical>byond PVR" when i told the customer rep about my problem and told them my previous problem with Betond, why they cant give me the solution?they suppose to answer my problem which they blocked the HD port and i need to switch to another cable....why they ask me to wait for the technician which the technician failed to show up within 48 hours???

i have an installer coming over tomorrow morning to fix Beyond. Should i postponed it ? I repeatedly ask the installer, after fix definitely can watch ? and he said yes .....

skali installed , normal SD channels also cannot watch ..

hrrm....

if u can't watch HD , then when does the RM20 kicks in  ? The moment u get the Beyond Box or only until HD Channel is viewable ?

Anyone experiencing some sound issues? Randomly, the sound will cut off for like 1 sec and this issue comes out randomly. Video is fine though.

Hate to burst your bubble, you should've done this back in October when it was first announce. Astro takes time to change your billing frequency to yearly instead of Monthly so all of us are out luck.

But to those who are already on yearly bill and has been billed prior to 1st Jan...considered yourself Tax Free for a year. 

Did they say it can be done? I tried but they sid tak sempat nak process sebelum January... 

Is the new 6% tax payed yearly, not monthly?

6% tax every month?

i dont actually get it... my current billing is monthly... if my bill is rm100 monthly... is it RM100 + 6% = RM106???
if i go for yearly billing... RM100 * 12 = RM1200... RM1200 + 6% = RM1272... (RM1272/12 = RM106/month)...

hmm... seems like it doesnt matter if i go for monthly and yearly right? coz the amount is same...
unless i change to yearly now before 1st jan 2011... then i will get the saving advantage...
am i right???

I've been following what u guys are saying,but I dun get it,how come the 12 months can save 6% service tax if the billing date is from now till 31dec2010