Hie all forumers,

I have a question here (dunno whether this has been asked here or not). Can we use astro beyond but not suscribing to HD channel?If we use Byond but no HD Channel, can we still use the HDMI cable to connect to LCD?

Actually I was AstroMax (AM) user. 2 months ago, Astro called me to change the AM to Beyond PVR for free. my 1st corncened was, "then i have to pay extra RM20 every month(for HD Channel) just to change the decoder"?What the hell?

The astro guy explain to me that they only change the decoder due to the AM will be not available in market in the future. later i can decide whether to subscribe or not the HD. the other condition i was told, i will be charged Rm10 every month for the recording but in my case, they waived the RM10 for 24 months. I asked again what if after 24 months?He said, i can make a call to Astro not to continue with the service.

Since i have no choice, i agreed to change from AM to BYOND PVR. After BYOND was installed for several days, i just realized that I have the HD channels...S***.....WTF...

I called astro for explaination.....they said, they can terminate the HD but the RM 10 will still charge to me after 24 months free expired. WTF again..i request to hear again the 1st conversation since i believed they recorded every teleconversation with customers...
they keep calling me for several days to explain that they make mistake but still cant produce the 1st recording conversation..they said they will change the decoder to the the normal beyond (without PVR)...for Byond PVR, it must have 2 cable from the dish...since my house have a built in astro cable in the wall, they hacked to install the 2nd cable...I told the astro, no point if they change the decoder because they already hacked my wall which look bad...i said i want to report to NCC as they make mistake and i have to bear the cost...this issue was dragged for several weeks and lastly i have to accept because there is no other option to fight for this issue because they are playing with TnC...WTH....
so i have to proceed with the RM 10 after 24 months expired for i dunno until when.....maybe forever ....

last 2 days, i can't watch my Astro...the problem is, no signal when i turn both units (TV and decoder). Surprisingly when i remove the smart card, i can see the setting home (without the content) and hear the sound but when i inserted back the card, still no signal

i make a call to Astro to complain and they told that within 48 hours, technician will call to set the appointment. Nobody call me within 48 hours but this morning i received a phone call from the technician saying that i need to try using other AV cable befor ehe can come to my house. I need to wait after office hour to try....

Huh??like that aa??not like DVD player which we can use any type of cable..so to use HDMI cable from decoder to LCD, we need to subscribe HD Channel...no other option.....?aduii...

Any different if watch Byond using normal video cable or S-Video?

Previously i use S-Video Cable on AstroMax as adviced by friend....The video quality is ok compare to normal video cable...
but according to the Astro Technician, using a normal cable is better compare to S-Video...dunno which one is correct...

??

thanks for the reply bro...

i dunno the technical things....."max resolution is crippled to 576i50"...the quality is like normal decoder & Astro Max?Or maybe u can share a litle bit briefly...??

If i knew that i have to face all this kind of this problem, i will remain using AstroMax.....seriously.....

Bro,

For me no point to fight with the BIG BRO.....
seriously, i was very angry and dissapointed...i request to hear the recorderd conversation but they keep giving me many reasons....
i just want to make sure that the mistake from them not from me

some more, when they said they want to change to Non PVR....WTH.....already tebuk my dinding rumah then simply want to change it....

when i said i want to report to NCC (KPDNHEP) they scared...everybody start to call me...day and night....even there was 1 call from a girl saying that she just want to inform me that she will be away for a week and there will be no call from her...WTH???

lastly, when think about it rasionally, i have to back off because there was a guy saying i need to refer to the TnC before install the byond...

so??no choice maa....

Nope...they just call asking to change AstroMax due to this decoder will be no longer available in the market....no more support in term of maintenance later...and bla..bla..bla....seriously....when they said want to change to Beyond, the 1st think i asked was .."since this is beyond and HD, i need to pay extra Rm20 la...why i need to pay extra just to change the decoder?????"they keep giving me the reason, AstroMax will be supersed from the market.....

they said they never offer that kind of promotion "RM 10 for PVR waived for 24months and after that i can call and cancel that service"
when everything keep dragged, i asked for the recorded conversation but they gave so many reason, need to liase with this dept la...that dept la...i told them, if they want me to show up in their office also can.....i really want to hear it.....if not, i'll report to NCC (tribunal pengguna) because i'm being a victim here....and they always keep saying about the TnC...through the phone mana ada TnC.....??

yesterday back at home, i changed the cable to normal video cable and it is working...means for the past 2 days, i can watch Astro actually
but i still wonder...when i make a call on friday night, i chose a "bantuan technical>byond PVR" when i told the customer rep about my problem and told them my previous problem with Betond, why they cant give me the solution?they suppose to answer my problem which they blocked the HD port and i need to switch to another cable....why they ask me to wait for the technician which the technician failed to show up within 48 hours???