Now i have to wait for another 2 weeks for the activation. Reason? because astro is upgrading their system ... and i'm still charged for that 2 weeks .. cilaka!
Astro B.yond V7.0, NEW WORLD OF ENTERTAINMENT
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 Dec 13 2010, 10:14 AM
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#1
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Junior Member
142 posts Joined: Jan 2003 
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Finally, I've Byond installed after 2 weeks of waiting.
Now i have to wait for another 2 weeks for the activation. Reason? because astro is upgrading their system ... and i'm still charged for that 2 weeks .. cilaka! |
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Dec 13 2010, 11:00 AM
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#2
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Junior Member
142 posts Joined: Jan 2003
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QUOTE(pokemon @ Dec 13 2010, 10:40 AM) You should have instant activation of your byond. If not activated within 5 days, the new byond set must be returned. is it .. that is what i've been told by their customer service .. 5days is long enough .. 2weeks???   summore school holiday?? my kids sure make noise .. |
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Dec 13 2010, 04:43 PM
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#3
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Junior Member
142 posts Joined: Jan 2003
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QUOTE(pokemon @ Dec 13 2010, 03:35 PM) Naga, that's why Astro refuse to let Naga listen to the conversation again .. techinical error la .. issue la .. reason ..Did Astro ask you to read the T&C when they entice you to change the decoder or subscribe to byond? I believe everything was done via telephone right? Astro has a duty to inform the customers on this important clause. Failure to do so, it is their fault. |
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Dec 13 2010, 06:43 PM
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#4
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Junior Member
142 posts Joined: Jan 2003
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QUOTE(neb @ Dec 13 2010, 05:49 PM) before calling astro contract installer to do the re-alignment(will cost you RM50), you can do the diy check on the 2 F-connectors, one on the LNB, another behind the decoder, make sure they are tightly screw on, loose connection can cause intermittent reception problem call them and say you want to relocate the decoder .. it's free .. ! |
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Dec 14 2010, 11:05 AM
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#5
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Junior Member
142 posts Joined: Jan 2003
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after countless call and 'harassing' Astro customer service, i manage to get my byond activated .. at this moment, i think that additional RM20 is worth it ..
p/s: watching MU vs Ars this morning in HD, shit MU won laaa .. huh |
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Dec 14 2010, 03:16 PM
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#6
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Junior Member
142 posts Joined: Jan 2003
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QUOTE(redninja @ Dec 14 2010, 03:09 PM) You're lucky have to wait few days. I still waiting since install last Tuesday. Call them every day still nothing. really? poor you .. u must call them 1day 2-3 times .. talk to their leader/manager .. Also someone else experiencing same issue - but only got activation after complain to Malay Mail and after 2 weeks. http://www.mmail.com.my/content/57674-no-astro-two-weeks hope you get your byond activated soon ..  |
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Dec 14 2010, 03:36 PM
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#7
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Junior Member
142 posts Joined: Jan 2003
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QUOTE(techies_kid @ Dec 14 2010, 03:25 PM) I will get my b.yond soon...wait for me!! if you ready not to watch astro for 2 weeks, then by all mean pls subscribe ..  .. or pay RM80 so you can keep your current decoder .. |
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Dec 15 2010, 11:31 PM
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#8
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Junior Member
142 posts Joined: Jan 2003
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i wait almost 2 weeks for installation .. and 2 days for activation .. it's all Astro fault.. not agent! Software upgrade la this la that la .. reason ..
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Dec 16 2010, 09:19 AM
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#9
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Junior Member
142 posts Joined: Jan 2003
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QUOTE(xxzufrixx @ Dec 15 2010, 11:43 PM) man u are lucky.. its been 3 weeks, still no decoder, they dont even call me for follow up.. first i subscribe from one of the forumer here (no need to mention name) but the service quite bad .. no follow up .. quiet only .. then i use another forumer name cam40729 .. good agent .. always follow up for me .. the installer also good .. you may want to call astro and talk to their manager .. do it frequently .. good luck and may the force be with you .. |
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Dec 16 2010, 10:04 PM
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#10
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Junior Member
142 posts Joined: Jan 2003
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QUOTE(yongkailoon @ Dec 16 2010, 06:29 PM) My B.yond will be installed tomorrow after waiting for about 2-3 weeks from the date of online upgrade application. Tak boleh maa .. until they activate your account .. unless you keep current decoder ..Thing is now after reading some of the comments here, installed but not activated yet.  So if it's not activated, then you can't watch anything on Astro yet right? QUOTE(xxzufrixx @ Dec 16 2010, 07:22 PM) same here, just got call from installer, tomorrow they gonna install the decoder.. if they dont activate my smartcard before chelsea man u match i'm gonna call them every hour.. hehe good luck .. i advise u better ask them to install it only after the game ..  .. or end up you will watch it at mamak stall .. |
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Dec 17 2010, 03:27 PM
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#11
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Junior Member
142 posts Joined: Jan 2003
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this is what happen when industry being monopolize by one company .. same goes with streamyx not so long ago .. they can do what they want .. sigh!
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Dec 17 2010, 03:59 PM
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#12
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Junior Member
142 posts Joined: Jan 2003
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QUOTE(digitax @ Dec 17 2010, 03:51 PM) i have an installer coming over tomorrow morning to fix Beyond. Should i postponed it ? I repeatedly ask the installer, after fix definitely can watch ? and he said yes ..... hehe .. i hate to say this .. but dont trust them .. skali installed , normal SD channels also cannot watch .. .. $$$ if you know what i mean ... |
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Dec 18 2010, 09:57 AM
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#13
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Junior Member
142 posts Joined: Jan 2003
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QUOTE(yongkailoon @ Dec 17 2010, 06:44 PM) Well, my B.yond was installed at about 5pm. Installer made a phone call to get mine activated and about 5-10 minutes later, it was activated. wow .. now everybody can subscribe to byond and get activated immediately .. i guess they finished the system upgrade already ..  |
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Dec 21 2010, 09:59 AM
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#14
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Junior Member
142 posts Joined: Jan 2003
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QUOTE(THEALB10N @ Dec 20 2010, 08:09 PM) They used my 10 year old cable no questions asked. The vide looks fine to me. same here .. but they let me keep the new cable, 10 meter i guess !  yesterday, heavy rain no problem! |
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Dec 21 2010, 10:39 AM
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#15
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Junior Member
142 posts Joined: Jan 2003
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my one nope .. always goes to 831 ..
.. my wife oso boring .. hahaha .. i guess u can set whichever channel you want as fav .. |
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Dec 22 2010, 10:11 AM
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#16
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Junior Member
142 posts Joined: Jan 2003
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QUOTE(LOL? @ Dec 21 2010, 11:14 PM) Does I need to change the Ori Hdmi cable?i dont know why my picture so blurry.Does Changing the HQ cable like monster cable,gives you a better picture?What is the best Hdmi cable beside monster cable? i read somewhere here in lyn .. you may search for it ..basically, the article says expensive HDMI cables are a complete rip off  .. Buy the cheapest you can find.  |
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Dec 22 2010, 05:03 PM
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#17
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Junior Member
142 posts Joined: Jan 2003
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QUOTE(super_evil_alien @ Dec 22 2010, 02:37 PM) Guys,question here... you may have your own reason but it make no sense .. subscribe to Byond la .. it's nice ..My home already have astro. So now my father is planning to change the decoder to beyond version but don't want to activate HD. How much will he'll be charged for the decoder replacement & is it possible for changing decoder without subscribing to HD(plan to stick with SD)? |
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Dec 23 2010, 04:23 PM
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#18
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Junior Member
142 posts Joined: Jan 2003
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QUOTE(pokemon @ Dec 23 2010, 03:49 PM) Updates : Astro system is currently down now. It is nationwide.  ... i tot it is down log time ago?  |
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Jan 3 2011, 09:14 AM
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#19
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Junior Member
142 posts Joined: Jan 2003
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why my ch832 volume is low compare to other channel .. are u guys having similar problem? thx
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Jan 5 2011, 07:16 PM
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#20
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Junior Member
142 posts Joined: Jan 2003
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my personal take - they dont plan the migration/upgrade properly .. how many $$$ they lost because of this?
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