could it be your office building's problem that is beyond maxis?

nope. its like this.

installation requires both maxis and tm people as it rides on tm's hsbb network.

maxis order form, my office address is correct, which is why they managed to find their way to my office in the first place.

but the tm order form, someone keyed in my office address wrongly. so when they realised this, they suddenly decided to refuse to install, saying its not "SOP".

my account manager another one, never bother to check if every detail is correct even though i was reminding him on average every 2 days.

i am wondering if this is just TM's way of sabotaging the installation of every other provider running on the government subsidised HSBB network, to make it appear like only unifi installations go smoothly.

I also don't believe the installer's excuse that every unit in my office building has its own port and they mistakenly opened port for someone else's office. Am I expected to believe that every unit in this block is pre-wired to TM's HSBB network? And my "port" is not "open"?

my account manager just told me the wait time is now ONE MONTH, but he will confirm with me on monday. if its really one month, i will be cancelling my application.

they banked in my 2 months deposit cheque and various other fees amounting to well over RM2,000 at the very beginning of the install process. so unlike unifi installation, you no need to pay anything, the wait is not so painful, this one we paid alot of money upfront already, still need to wait so unreasonably long.

This post has been edited by paultantk: Oct 3 2011, 07:56 AM

i see that the maxis home flyer stating "uncap till 31 dec 2011" but i dunno the fair usage policy is it really slow to 10% or not. Was hoping to apply.

finally my line is in. damn happy, hehehehe.

this test was done against MY servers (as in KL, CYberjaya, seri kembangan) or outside world? Darn good speed to start torrenting..hahaha..

I recently subscribed to Maxis FFTH for 4Mbps plan
I got a call from Maxis office within 2 working days informing me my new Maxis Landline phone number
After 2 days they called me again telling that installation will be next week
It damn quick and I was pretty happy

The Maxis guys came on-time, after some grilling, wiring etc they completed the whole thing in 4 hours and the job was pretty neatly done.


Now my experiences so far (after 4 days of usage):

First day of installation SpeedTest showed me 60Mbps speed. I was like WOW

Second & Third Day the speed dropped to 40 Mbps. Still Happy

Fourth Day speed dropped to 3.8 Mbps

Now I am scared, will it go further down....

This post has been edited by shijustar: Oct 14 2011, 05:48 PM

Haven't been following the updates on this service....

So reading from the previous few posts it seems that they're still giving you private IPs..

How about through http ? Are we still behind their proxy ?

Also are they 'forcing' their DNS servers setting on your routers ? ( they can effectively ban certain URLs doing that )

So the cap has been lifted till 31st Dec ???
Well I do think MAXIS is feeling the heat of bad feedback they're offering such. If the above is still not fulfilled, I ask of everyone to still think TWICE before subscribing to it.

Furthermore, after going back to the normal wired broadband, I'm a happy user downloading at least 2GB-3gb of data 30 days a month, which means my usage is 60GB per month maybe more on certain days....
- AND I get a public IP
- nothing is inaccessible for me in terms of URLs / addresses.
- I can virtual connect back to my home PC without hassle from other places ( I see it impossible with FTTH )

ANYWAY, please keep it up, customer's are always right.

just signed for a 6mbps, see how it goes, any how, i still need the fiber, dont want streamyx already cause my place only support 1mbps package, someone ppstream then no need to online already.

maxis home fibre reach my place. Look not so promising the quota they offered.

If only Time have more coverage for their Time Fibre package. Damn. The Turbo to 50mbps makes me

i still want the free boost 744 hours per month

Do they give you private IP or public IP?

today at 1 utama got maxis hsbb promotions. this is what i got

1) uncap till end of the year
2) next month or early next year got iptv
3) if capped, speed reduced by 50% (some says 10%???) until end of the month
4) free calls, etc
5) 2 yrs contract and if terminate early need to pay remaining balance

i want to ask something

1) can we set the dns to 8.8.8.4 in order to access to the blocked "ahem" sites?
2) can play online games? (i saw someone posted cannot online games?)
3) how stable is the line anyway? got frequent interruptions? (that sales guy says all customer satisfied. no one complain. hard to believe)
4) the sales guy says for landed, each port only shared by 2 home which makes it more stable. can anyone confirmed?


This post has been edited by brotan: Nov 5 2011, 11:18 PM

so far one month on maxis 32mbps business fiber. very happy with the service. never down so far. i like the public IP address they gave me, got repeat numbers and alot of single and double digits in it. no ports are blocked so i can host stuff on my public IP address. peak download speed from DDL hosts about 3.8MByte/s. i don't have any proxy server in front of me, and i can use google and opendns dns servers.

While business package may enjoy public IP, home user should double confirm with Maxis again whether you are getting public or private IP. So , to Brotan, all of your queries can be said 'possble' only if Maxis gives you public IP!

thanks. will ask this

during someone else's maxis business fiber installation that i supervised recently, the installer was kinda saying business packages are special, got public ip... i think that kinda implies that the home pages are private ip. but you better check to make sure.

if private IP, that means cannot change dns?

Guys see the post by junowong here, try and let us know if it works?

http://forum.lowyat.net/topic/2044550#

For people with private ip

My area have unfi for sometime but since I wasn't at home most of the time exceptayve one month once so I though. Of get. Maxis home instead of Unifi .

I do remote download to make sure once I back I got Mu favor title ready I winder did maxis cap their quote if after limit ?

How much we need to pay initial n monthly till 2 yr ?