14 pages of posts I'm sure you will be able to find out on your own what the general perceptions abt maxix.

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Added on September 9, 2011, 9:16 amthrottling for P2P would means the utorrent will be dead is that right?

How's your experience with the 32Mbps so far? Can we apply business package for home use? I think Unifi allows any home users to apply their unifi business package which has no cap no throttling.. My friend had one installed at his condo and it works great as i heard.

This post has been edited by numbertwo: Sep 9 2011, 09:16 AM

it hasn't been installed yet.

yes, torrents and all would probably be dead, unless you got vpn. but i dont torrent and i don't want my staff to either.

i am very curious as to how to replace the default equipment with my own, but there's nothing on the net that explains whatever vlan settings maxis uses. not much of a user community.

can anyone willing take photo of their equipment so i can get the model names and look it up online? what equipment does maxis use for vdsl2 installations?

Maxis PPPoE is running on VLAN 621 I think

thanks i will try that out

<Deleted due to solution found>

This post has been edited by Max Hell: Sep 12 2011, 05:56 PM

So far still no news from maxis on install date. Seriously bad compared to my experience with Unifi at home

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Added on September 19, 2011, 6:20 pmI expressed interest to sign up for a Business Fiber internet service from Maxis before the account manager even got training for it.

And after ding dong here and there, I finally managed to apply at the end of August.

Throughout the month I have been bugging the account manager non stop when they can provide me installation dates so I can plan for it.

Now it's the end of September, I just only got confirmation that I have to wait another 2 weeks for installation.

What kind of unrealistic turnaround time is this? 6 weeks?! And almost a whole month to even get an indication of installation appointment?

When I applied for Unifi for my home, I got my service installed in just 1 week later.

For my office I decided to go for Maxis cos I assumed they hv better customer service, which I tot was necessary for critical business usage

So what actually justifies Maxis premium price? I should have just stuck to Unifi Business!

This post has been edited by paultantk: Sep 19 2011, 06:20 PM

New Maxis Home 30Mbps coming soon- http://www.malaysianwireless.com/2011/09/m...-speeds-30mbps/

official link here



This post has been edited by dannychen: Sep 21 2011, 07:46 PM

300gb quota for RM300++?
Wow...that's pretty money sucking leh >_<

This post has been edited by availyboy: Sep 26 2011, 11:58 PM

WONDER whether they will be giving out a gigabit router?

Maxis comes with private IP and shared public IPs? Downloaders beware. File sharing sites may say "You have exceeded daily quota" because someone else has used it up already. You also cannot play online games because your IP keeps changing.

This post has been edited by KennyKB: Sep 27 2011, 10:07 PM

yes they are giving us private IP...unfortunately.. .but make your money worth by complaining to them loudly!

Guess what. Installation date was yesterday.

They came, hung around poked around my server room for about 10 minutes, and then decided that while the installation address for the Maxis order form is correct, the unit number on the TM HSBB network order form is wrong, so they said they refused to install and just left without any indication of when they would fix their stupid mistake and come back to reinstall. No offer to install first and rectify their own stupid cock up later, they say they "never do before".

Now I'm supposed to wait until Monday (after an initial 5 weeks wait) and then see when they can slot me in again. This probably means another few weeks of wait again. Incompetent idiots.

Guys, be very careful and take note, if you (like me) decide to go for Maxis with the promise of better customer service because you're a business user and you need a certain response time, you're going to be sorely disappointed since the infrastructure is shared with Unifi's HSBB network, the installers are the same low quality Unifi installers!

This post has been edited by paultantk: Oct 1 2011, 09:46 AM

paul, what makes you think Maxis has better customer service than unifi? Maxis is notorious for overcharging and charging what you never use. They are much more profit oriented than TM to the extent of being deceptive and outright swindling. If you get a proper unifi installation chances are that you may never need to deal with TM's customer service. Yes, there are complaints against unfi but you must read in the context of a large pool of unifi subscribers. Those who have problems complain the loudest, those who have nothing to complain usually keep quiet. Hence you tend to get a distorted picture.

Maxis FTTH comes with data cap, unifi Biz package comes with none. Have you considered this?

I took the 32mbps package which costs 988 a month. It has a cheaper ringgit to speed ratio than unifi 20mbps which is 899 a month. Like unifi biz, maxis Business packages have no bandwidth volume caps and I've double and triple checked on this.

The router they giving also looks more competent than the unifi orange router.

I've actually previously tried installing unifi at my office in the past but the installer was incompetent, couldn't trace my copper line and offered no solution. Very tidak apa attitude and no one from TM was helping me. I lost faith in unifi at my office block. I personally sort of "manage" unifi home packages at three sites. No issues. Fast performance. But I had issue at my office. There's also some unifi users in jaya one who offer free wifi via their unifi. Doesn't seem so stable, always their logs got repeated lines of something like pppoe server not found.

For maxis, I never had to leave my office to apply. An account manager came to my office multiple times for forms, collect cheques, etc. So far service very good, very apologetic about my issues except I have no actual line installed until now wtf!

paul~
or you should be wait for 10,20,30 & 50mbps (dynamic IP) by UniFi .

I have uses for a static ip.

Vaporware

The Maxis FTTH cab in my neighborhood is nearing completion; and the guys are working *really* hard on it - I've seen them there at 12pm and as late as 10pm... seriously.

hahahahaaha!too bad paul

my area maxis ftth installer just take 7 days to apply and installed in my current office.

they installed till 8pm though

amazing, just seven days! i've been waiting for over 6 weeks already, and i have a bad feeling on Monday they're going to tell me to wait another few weeks since they'll probably have to throw me at the back of the "queue" again.