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Maxis The Official Maxis FTTH Thread, Maxis FTTH launched 1st Sep 2010!

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ronnie
post Jun 5 2012, 07:53 AM

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QUOTE(yed @ Jun 5 2012, 06:48 AM)
fibre cable should be more stable than wireless..


Added on June 5, 2012, 6:49 am
Totally agree bro...i did complaint to maxis..she ask to monitor in this few days...
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Maybe TM UniFi forget to switch you over to the 10Mbps allotment
ryudell
post Jun 5 2012, 07:55 AM

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QUOTE(ronnie @ Jun 5 2012, 08:53 AM)
Maybe TM UniFi forget to switch you over to the 10Mbps allotment
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can this thing happened???
TAGreptiles
post Jun 5 2012, 08:28 AM

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Also what's with the 1XXms pings? sad.gif

Really wanted to get this but looking at the ping makes me scared.
meme00
post Jun 5 2012, 08:46 AM

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QUOTE(petlu28 @ Jun 4 2012, 04:08 PM)
I register thru Maxis CS. Then sat Maxis Home department call me & email form to me. Today 1pm++ sent form to them. After 1 hour ++ installation department call me date come install.  thumbup.gif
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Hi petlu28,

Could you tell me which phone number did you call to register for this promotion? Is it 1800821123? Or did you walk in?

Because I just called , and customer service Lizi told me that we cannot register this over the phone only by walk in.
Then I asked her about subscribing online, and I even told her that I tried that last week however she told me their website never received my application because that just happens. So I asked her is she telling me that Maxis website is useless and she said "Yes that's the case or we just don't receive your submission" mad.gif

This post has been edited by meme00: Jun 5 2012, 08:48 AM
ryudell
post Jun 5 2012, 08:57 AM

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QUOTE(meme00 @ Jun 5 2012, 09:46 AM)
Hi petlu28,

Could you tell me which phone number did you call to register for this promotion? Is it 1800821123? Or did you walk in?

Because I just called , and customer service Lizi told me that we cannot register this over the phone only by walk in.
Then I asked her about subscribing online, and I even told her that I tried that last week however she told me their website never received my application because that just happens. So I asked her is she telling me that Maxis website is useless and she said "Yes that's the case or we just don't receive your submission" mad.gif
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that is bad! but so far as i know of need to fill up a form n sign on it + need copy of IC to register..
that is y over the phone is impossible.
lehteck
post Jun 5 2012, 09:06 AM

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QUOTE(meme00 @ Jun 5 2012, 08:46 AM)
Hi petlu28,

Could you tell me which phone number did you call to register for this promotion? Is it 1800821123? Or did you walk in?

Because I just called , and customer service Lizi told me that we cannot register this over the phone only by walk in.
Then I asked her about subscribing online, and I even told her that I tried that last week however she told me their website never received my application because that just happens. So I asked her is she telling me that Maxis website is useless and she said "Yes that's the case or we just don't receive your submission" mad.gif
*
Personally think this cs a little bit rude sweat.gif sweat.gif
yikai02
post Jun 5 2012, 09:09 AM

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If I register for this 10mbps plan now and later down the road, say maybe 5 months time I move to new address, can I change my address for this maxis plan? If it is possible to relocate the service and after the transfer do I pay for RM218 then or still the rate of RM118? (Can somebody reconfirm on this please? I don't want to register and then after changing address paying for new rate)
And the contract time will be reset right? What do you guys think? Should I grab this offer now or should I wait until I change to new address, it is still many months ahead though and at that time I am paying 218 and not 118 anymore. Thanks guys.
Cyber_shot8
post Jun 5 2012, 09:15 AM

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Another month to go...
ronnie
post Jun 5 2012, 09:32 AM

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QUOTE(ryudell @ Jun 5 2012, 07:55 AM)
can this thing happened???
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I remember reading the part which TM needs to activate the 10Mbps from their end from one of the LYN user's installation experience.
ryudell
post Jun 5 2012, 09:34 AM

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QUOTE(ronnie @ Jun 5 2012, 10:32 AM)
I remember reading the part which TM needs to activate the 10Mbps from their end from one of the LYN user's installation experience.
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then we all need to be catious abt this during the installation
gwong
post Jun 5 2012, 09:45 AM

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Need to check if there's an ending date for this promotion? Need to know as I will need to cancel my shitmix before I apply for this.
ryudell
post Jun 5 2012, 09:50 AM

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QUOTE(gwong @ Jun 5 2012, 10:45 AM)
Need to check if there's an ending date for this promotion? Need to know as I will need to cancel my shitmix before I apply for this.
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ETE: 18th June 2012
Rumours: 30th June 2012
petlu28
post Jun 5 2012, 10:26 AM

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I call thru 123 because i am Maxis mobile customer. After discuss with CS she have pass my request to Maxis Home Sales Department. Then last week Sat sales dept have call me & sent latest brochure, Form & acknowledgement form to me. So yesterday around 1pm ++ i submit to them by email. After that 2 hours later installation dept call me inform me this Thursday will come install. That time around my area a bit noisy so today will make double confirm with them.

QUOTE(meme00 @ Jun 5 2012, 08:46 AM)
Hi petlu28,

Could you tell me which phone number did you call to register for this promotion? Is it 1800821123? Or did you walk in?

Because I just called , and customer service Lizi told me that we cannot register this over the phone only by walk in.
Then I asked her about subscribing online, and I even told her that I tried that last week however she told me their website never received my application because that just happens. So I asked her is she telling me that Maxis website is useless and she said "Yes that's the case or we just don't receive your submission" mad.gif
*
paklee
post Jun 5 2012, 10:31 AM

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i think not so much people applied from kajang area...
soitsuagain
post Jun 5 2012, 10:34 AM

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QUOTE(barney @ May 28 2012, 09:18 PM)
question here....lets say i have everything setup nicely...and i downloading things on the internet....suddenly someone ring the maxis phone, will my internet get disconnected or should it still say connected and people can still chat normally on phone?
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No. We are not on a 56k modem anymore.
ryudell
post Jun 5 2012, 10:37 AM

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QUOTE(soitsuagain @ Jun 5 2012, 11:34 AM)
No. We are not on a 56k modem anymore.
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well said
Swordylove
post Jun 5 2012, 10:57 AM

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QUOTE(kurogane @ Jun 5 2012, 07:09 AM)
user posted image
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That looks around 100ms average ping to me. shocking.gif

Also, I'd very much appreciate it if you could share a some pics of the stuffs that they installed in your house in my thread: http://forum.lowyat.net/topic/2374162

This post has been edited by Swordylove: Jun 5 2012, 11:03 AM
SUSMatrix
post Jun 5 2012, 11:01 AM

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Yeah, why the ping so high? I am staying with my 5MB Streamyx.
soul2soul
post Jun 5 2012, 11:06 AM

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Added on June 5, 2012, 11:12 am
QUOTE(Matrix @ Jun 5 2012, 11:01 AM)
Yeah, why the ping so high? I am staying with my 5MB Streamyx.
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I believe that is an expected latency. The further the server , the higher the ping. Under 300ms ping to US server is considered ideal if you attempt to play games hosted in USA (such as Diablo 3).

My friend in singapore also get about 200ms-250ms ping to USA battlenet server.

I think this is due to physical limit of light..


Can someone here do some ping test to Battlenet server in USA and some local servers in Malaysia? Those who are using Maxis HSBB via VDSL, can post the ping test to the local server?

This post has been edited by soul2soul: Jun 5 2012, 11:17 AM
zzzxtreme
post Jun 5 2012, 11:14 AM

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i walked in to maxis 1utama,today they call me to inform my fixed line number . hmmm

installation should be very soon

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