This is fakap

Once i got connected i never dare hit disconnect

^Same here. I expect to be able to connect to the internet to surf after a hard day's work at the office.

Now I have to get home by 7.30, turn the modem and let it attempt to connect. Even then I have to wait around 30-40 minutes! If I turn on the modem after 8pm, I won't be able to connect at all!

I am SICK of seeing this message in my logs:
USERNAME and PASSWORD error
USERNAME and PASSWORD error
USERNAME and PASSWORD error

Just like trying to strike lottery...

even...4mb department too busy too pickup my call...damn

Does anyone know if it is possible to get TMnet to switch your IP range from 175 to 218? I was on the 218 IP range up to about 3 weeks ago when I got swapped to the 175 in the middle of the day. Ever since that switch, my connection has gone to poop. Can't surf any websites if I were to load a Youtube video. WoW latency has shot up to 5K.

without tunnel, my ping was 500ish..

Upstream Speed 416 kbps (Fast)
Downstream Speed 4096 kbps (Fast)
Upstream SNR 7.0dB
Downstream SNR 0.0dB
Reconnection Counts 32 in 18 minutes?!@#

Got my connection back.. but at 2mb.. WTF

I only got 512 kbps

i have a unipack 4mbps in Taman Suria Jaya. using the tmnet dlink wireless modem, the dsl and internet light is stable but no internet access. i check the internal settings of the modem. the default gateway is 1.1.1.1 while the dns is } for preferred and nothing for alternate even though i did the settings already. is this tmnet's problem? called yesterday but say will call me back which they didn't. today when i called them, said 2nd level line busy and will call me back. really trying my patience.

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Added on October 7, 2010, 9:44 pm

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Added on October 7, 2010, 9:45 pmtest at thailand more better than kl? wth

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Added on October 7, 2010, 9:46 pmUpstream Speed 509 kbps (Fast)
Downstream Speed 4096 kbps (Fast)
Upstream SNR 15.8dB
Downstream SNR 43.5dB
Reconnection Counts 2
Uptime 1 day, 14:57
Showtime 33h:23m

This post has been edited by gunjack: Oct 7 2010, 09:46 PM

Just upgraded to 4MB and technician came over to do overall config.

Today I got



Is this normal?

Has anyone experience unstableness with their downloads? Direct downloads I mean, not torrent. Mine has been going crazy these few days. It goes up and down barely reaching 300kb/s. Average speed sometime can be lower than 100kb/s! Wanna report it to TM but all they say is make a speedtest and obviously that's going to take the maximum speed. So I'm stuck with an insanely unstable speed. It gets better at night but nowhere near where I usually get which is around 400kb/s.

Same happen to me, Megauploads sometimes stopped while download, average download now around 100-200Kb/s...

I'm 4mbps user. Was a 1mbps user. When using 1mbps, slower but never had problem.
I wouldsay 4mbps is BULLSHIT! So called got a 4meg 2nd lvl team. 10 times of my got transferred there, only once I manage to get through!So called 12 they will close. How com every time 10pm also nobody answer? Are they that busy?
I'm soooo pist now. They are supposed to call me regarding my current problem. Until now I hear nothing!

What happen to me was frequent disconnection!
Worst still 1 or 2 months ago, my internet was down first. Folowed by phone line! Can't even call in or out!

Fine. After many days w/o phone line & internet. They gt technicia to repair.

NOW THAT HAPPEN AGAIN! This time even worse! I have asignments to be done before my mid term! Without internet I can't even do my assignment. Hav to waste time t out for slow internet! Call them twice. Then call them 3rd time, they say give the 4meg team time to call me. But I hear NOTHING! No call. Such inefficient people! What bullshit is this? Paying more but get f***ing service! 2 days without internet! Last time a whole week! Occasionally also slow like hell..

Is any1 here facing this problem?


I'm seriously pist with Streamyx. Making me going outside for internet! WTF!

I tested UniFi Biz5 package the speed is almost like my 4 Mbps package only the upload is better lah same like download speed

Surprisingly if u want different speed go to biz10 or biz20 sure unlimited no fair usage policy

Heh.. biz packages can't be applied if you don't have proper business premises LOL..

Don't waste your time...

just lodge a complain @ mcmc n cfm , a few days later tm sure will give you a phone call

hi guys, i want to know that whether can i apply the 4mb package or not?


Statistics -- ADSL

Mode: G.DMT
Type: Fast
Line Coding: Trellis On
Status: Connected
Link Power State: L0

Downstream Upstream
SNR Margin (dB): 30.3 24.0
Attenuation (dB): 28.0 17.5
Output Power (dBm): 12.5 17.4
Attainable Rate (Kbps): 10336 1184
Rate (Kbps): 1536 512
K (number of bytes in DMT frame): 49 17
R (number of check bytes in RS code word): 0 0
S (RS code word size in DMT frame): 1 1
D (interleaver depth): 1 1
Delay (msec): 0 0

Super Frames: 3659769 3659788
Super Frame Errors: 0 0
RS Words: 0 0
RS Correctable Errors: 0 0
RS Uncorrectable Errors: 0 N/A

HEC Errors: 0 0
OCD Errors: 0 0
LCD Errors: 0 0
Total Cells: 225386646 0
Data Cells: 51713164 0
Bit Errors: 0 0

Total ES: 0 0
Total SES: 0 0
Total UAS: 28 0

Connection down again, has to tether connection through my phone. Only 2 days ago my connection is up and down again... i am FRUST!!!!

What are you going to tell them if they're going to admit that your area is already oversubscribed and congested?
That'll allow them to give an excuse and prolong your wait till another 6 months time of wait hoping for things to improve.

Don't like the service?

2 options:

1) Downgrade your line to something slower and pay less.

2) Terminate the service and pay an early termination penalty of RM350.

You can't do anything much and this will be the explanation by TM to MCMC when you make your complains.Been there done that.
It's pretty much a "take it or leave it" indirect message to you.Just like telling you: "Well this is the best we can do for the time until we get more bandwidth to satisfy your needs. In the meantime you can wait then by all means wait, else end the service agreement and pay the penalty for early termination since you signed it from start.

There's no such thing as "service satisfaction guarantee" anymore in this country.They're slowly doing it all away gradually as we speak.
For what we know, Tesco, P1, TM, Maxis as well as DiGi have all started quietly to clean up those "satisfaction guarantee" grace period in their agreements. No refunds policy.