coplaints complaints and comlpaints about machines is never ending... mac city is still my best store.

yea yea, if me i'd rather buy from online store..can get education discount summore

but then dunno how will i feel when i buy MBP next time with my own money lah haha

Buy with own money more satisfied.. haha... =D After working and saving hard for the money.. Then buy MBP and enjoy it to the max cause its yours!!!

The feeling is undescribable... When I first get my dekstop it was like heaven feeling!

yalah, im still student, part time job also cannot buy MBP lol. looking forward to my 1st hard earned MBP

Nvm once you start working you be able to feel it... But you will also feel studying life is better =P

i totally agree with you.. the feeling is different, u will appreciate it more.
and also it feels good that u dont have to depends on anyone else.

Haha... But soon Ill be back continuing my studies... sigh.. But nvm once you started working you cant stop working eh... Ill definitely be working part time to support my daily needs... Ill be going to australia soon and Ill definitely going to visit their apple shop there.. See if their customer service is as bad as machines in malaysia haha..

to be honest, i do agree that machines fellows are bad in services, even i don't wear or look like i've been using a mac since i'm secondary, but i feel really bad everytime i walked into a machines outlet to buy or checking new things up...

the only thing i got from machine is an iMac, and the rest i bought from other reseller...

imagine i usually standing outside machine outlet and think twice if there is another apple reseller i can go to ~

*** Epicentre in Pavillion and MyBtyes in Tropicana Mall gives good service...

Yea, everytime I walk in but walk out empty handed, the sales person will stare at me with one kind of look.... Sometimes if I ask for some information, they hardly gives me enough info that I rather walk away and go google it at home...

yup..That happens all the time..They should really hire the right ppl la

the problem is, if and when they hire the right ppl, either the right ppl doesn't wanna work in this kinda environment (especially those with high demands in mind, or fed up with customers wanting first-class service like those of mercedes and ferrari), or the employer gave sucky remuneration, much less any benefits at all...

so they end up with whatever ppl that you enjoy name-calling here...

This post has been edited by Eithanius: Apr 19 2010, 06:39 PM

I pay a visit yesterday at Machine Mid-Valley.. noticed that the staff is more conscious now to the customer, which previously not like that

This post has been edited by b48753: Apr 20 2010, 12:59 PM

So lets the world and the people out the know how the BAD is Machines store is.
Lets boycott them

Maybe one of the staff follow this thread and read all those negative comments and reported back to machines... Haha.. yea consumers are definitely more powerful as we are their source of business... =D

normally i'll choose machines or epicentre due to their large store and stock, look at mac city or mac studio store, empty only few accessories comparing with epi and machines. you can get ur mac from machines or epicentre they always got more stock compare to small peanuts like mac city or mac studio and their store is more bigger too but do avoid sending for service at machines, no matter how good the retail side is, their service side is f***ed up. better send it to VR tech

Just get all the computer and electronic gadgets online. The rest you can get them there... Thats the best.. No need to see those sales persons face.. Product delivered to your doorstep... Service just go to VR tech... Done!

Never went to Machines, but Switch at Mines serve good service. Their sales person also friendly..

This post has been edited by gengstapo: Apr 20 2010, 03:50 PM

If you've been treated badly by any Apple Retailer, you could file a official complaint to Apple via the AppleCare hotline: 1-800 803-638

Several of my contact have file such complaint.

Since the opening of the Malaysian Apple Online Store, I've found no reason to support any of the local resellers. Sure, they're good if you want stock items, but built-to-order (BTO) orders are still done through the store. Face it: free shipping beats driving to a congested mall, parking, etc.

After a particular incident with my iBook repair by a local "authorised" repair centre (they cut the wifi antenna cable, then celo-taped it back together), I've had trust issues with local resellers/repairs, "authorised" or no. Bad customer support is one thing; messing up a repair is worse. MUCH worse.

However, I will have to say that logic board failures usually mark the permanent death of Mac machines. I've had logic boards fail on me WEEKS after having it replaced, by Malaysian and British repair centres.

Wow.... Didnt know their that bad in servicing.. Really giving apple a very bad reputation.... But nvm as now I know where I should go to get my apple gadgets... =D