Seriously i also don't want that crap IPTV services.....i would be cool if it unbundled

Because they said other providers cannot just resell HSI, must have at least 2 service. If TM can sell HSI only, others also should be able to. Others may sell less than TM. TM may lose hold on Internet users due to competition. Competition like that good for consumers, but not TM.

The analogy is accurate to get the point across. Analogies are use to get the point to people who cannot understand the full technicalities of the issue.

I've nicely explained the difference and how the cake analogy can fit it in. I'm not saying overselling itself is wrong, I'm not saying line sharing is wrong. I'm saying they are doing TOO MUCH of it that it degrades the experience for everyone and yet they want to blame their consumers. Rather than fix the problems they are having, they try to get even more customers, degrading the experience for everyone involved. Making empty promises and continue to blame the users.

If you can't cope with the demands of users using 1mbps, either upgrade your infrastructure or don't offer more when you can't keep up with the demand. It was obvious they couldn't handle the load with 1mbps and 2mbps users, and what did they do? Introduce a 4mbps package. Now they haven't fixed their international line, and they are releasing a 5mbps, 10mbps and 20mbps package.

Now tell me, is that the right thing to do? When people sign up and use it, find that everything is slow. They're going to use the excuse "oh, your line is shared... don't expect full speeds, its best effort only. You paid for 5mbps, but its shared with other users also, so now you're getting 512kbps speeds its ok, its still within our contention ratio. Its all the fault of those people who are downloading! Its not our fault for increasing the available bandwidth so we can cater for your package".

Its not part of the objectives, if you noticed, tmnet has always bundled something together, in hopes it will catch on with the public. Bluehyppo for example.

I can understand why they are bundling IPTV, its almost necessary, otherwise no one is going to pay for it when they already have astro. The problem is that IPTV doesn't have any good channels that people want.

Just so you are aware.. each of TMs services are allocated a different amount of international bandwidth. 6% of Streamyx residential bandwidth is not the same as 6% of Streamyx business bandwidth or TMnet's MyLoca bandwidth. I'm pretty certain HSBB users will be placed on a separate link than Streamyx users.

In terms of hilarious analogies (cake, cookies).. they're paying to share a new cake not the rotting one Streamyx users are eating at the moment.

u should explain like this next time...easier to understand than ur analogy

tbh, tm is following the footsteps of all previous victims, mitv, megatv for eg.

their channel lineup is disappointing to say the least (i wanted to say pathetic)

just like previous wannabes, they are just saying that "oh, we will have more quality channels in future"
but then, it never comes to be and...




anyway, maybe astro will come to the rescue and say i will rent this content delivery framework so that my customers can watch astro even if its raining fron now on

Any company doing unscrupulous business can be considered unethical. Should we also consider ourselves unethical when we want to be so greedy, inconsiderate to others, hog services etc etc?

This is not directed at you, I'm just making a general point below.

You know, I have seen posts on forums that go something like this:
I am sharing Streamyx with 4 others in my house. One of them is continously downloading stuff and thus I am not able to download as much as I want. That is unfair since we are all sharing the connection. Is there a way to restrict his usage in the router?

Amazingly, when you feel the effect yourself, you want to implement fair usage policy at home. Why? They are also paying their share. Why restrict their downloads? Because you are directly affected. But on the outside, you don't care how you affect others as long as you get what you want.

The link has to come from somewhere, which means current streamyx users get even less. Heck, I'm pretty sure that the line isn't 100% dedicated to streamyx services unless you actually pay for such dedication. The line is definitely shared with a sharing ratio, otherwise it wouldn't be making full use of what they paid for. I won't be surprised if there's too much bandwidth request for streamyx, some of the traffic gets routed to HSBB's reserves.

Considering they are an ISP and they oversell, such practice is common.

I have used analogies in several of my posts to illustrate my points further. Sorry if you took any offence to them.

Yes, that's true. Streamyx users are probably given the lowest priority in terms of international bandwidth allocation. On top of that, you have to share that meager amount of bandwidth with other Streamyx users.. 6-10% of which (according to Zamzam) are using 80% of that total allocation.

I doubt, however, that the traffic will get routed to HSBB or other services. This is confirmed by running a latency test and tracert from a Streamyx line and a business line, both of which will have very different routing with the business line obviously being much better in performance.

Likewise, HSBB will not sap any more traffic from Streamyx's network. You can confirm this yourself by running an SNMP program and connecting to the main Streamyx gateway (219.93.218.177 for my area). You'll be able to see a 1000mbps port with about 700-900mbps of utilization. SNMP key is 'public'. There's nothing much left to re-allocate. This was about a year ago though they may have patched it up already.

If you're a Streamyx user and you're fed up with your low streaming speeds (youtube, etc), you always have the option to re-route all your traffic through Jaring or TMnets business network provided you have the know how and willing to a pay little more of course.

Sometimes I get tired of Streamyx users screaming that the international link is so slow for you. As long as you can get at least 80% from a local Malaysian server (or TM's speedometer).. they are giving you what you paid for. What you do with that link is up to you.. be smart and proactive

This post has been edited by rizvanrp: Mar 28 2010, 05:43 PM

Is it right to be greedy and hog resources? No, of course not. However, if you play on people's greed, then you would get greedy people in your service, don't expect people not to be greedy when you enticed them with greed in the first place.

Yes, that is greedy, but once again, its all about setting expectations and limitations, so people know what they are getting and whether it can be abused or not. I know some people when sharing connections, things get slow, they either come up with download schedules, or they just buy a faster line.

They also have extra capacity to use from the AAG cable. I do not know how that is allocated though.

---

Added on March 28, 2010, 5:53 pmYes, and in this case who wins? The one who enticed or the one that was enticed? It does seem in the long run it does not pay to be greedy... So if you have been bitten before, then be more wary of what you want to do next.

Yes, and maybe TM is more on the schedule method than buying new line method... Not saying that is right, but that seems to be the main complaint from users...



This post has been edited by mylinear: Mar 28 2010, 05:53 PM

All of it won't get routed, but I'm just assuming, not too sure. What I was trying to say to you was, if 6% is allocated to streamyx, and that gets maxed out, its likely that some of the traffic will be routed to other capacities, but there will be a sharing ratio limit. Say HSBB has 10% and streamyx has 6% and only 2% of HSBB is allocated for spillage from other services, so HSBB will still retain a maximum 8%, and have 2% to share with others.

This is just my guess, and seems to me to be a better way to manage the bandwidth for services in the cases where usage suddenly peaks/spikes for a while.


I do have my own dedicated server where I run a VPN through Though I don't download with it, just use it to access sites if they're too slow.

Still most people are not like us, and those of us with better knowledge should stand up to defend them no? People are already paying extra for their own VPN access to torrent and surf faster.

why do you find it necessary to attack someone personally. afaik he has not disrespected your right to convey your point nor your intelligence.

analogies are useful. not everyone is as smart as you

No one wins, everyone loses. People complain and get unhappy, company loses money in handling customer service and support, lose customers due to poor image. Customers have poor internet connection and lousy customer service as well.

It would all be solved from the company setting up expectations properly. Some friction and conflict upfront, but once that is resolved, things would be smoother from there. People who are greedy simply won't have anything to use, so they either get nothing, or re-evaluate their demands.

I really wouldn't mind a schedule also, an off-peak and on-peak wouldn't be too bad but still wouldn't solve the problems IMO.

Though if unifi increased their caps to 150GB for 5mbps at least, I would sign up

It could get re-routed.. or all the other people could have their international bandwidth saturated and be forced to write letters to the newspapers about how everything has slowed down

hats off. perfectly explained

---

Added on March 28, 2010, 6:04 pmIPTV doesn't have anything which we need to watch.If they wanted to attract more people for IPTV , they should come out with some free good channel.
Now they just force user to bundle with all if unnecessary stuff and raise their price.

This post has been edited by Maxieos: Mar 28 2010, 06:04 PM

In this case, how many Streamyx customers do you think TM has lost in the past year or so where there has been so many complaints about slow connections etc? I do not think that has affected TM much at all.

It also is the consumer's responsiblity to understand what can be expected of the service. Seriously, how many of us bothered to ask in detail about the advertised info, the FAQ info, the T&C info etc before signing up? Its mostly, read through, don't agree also sign up because need the service etc.

And maybe TM is now putting out the expectations early by advertising Unifi caps, though it has not gone down wel with a lot.

See, this is just based on what you think is fair for you. Another user may want 300GB and another wants 500GB etc. Some may even be happy with 60GB. There could also be some who might not even use 30GB. There is no magic figure. Everyone here is throwing out numbers as if they know exactly what cap will be fair and not cause congestion etc etc. None of us knows that in reality. Its all based on what we wish to have.