Then don't market is as such. Simple as that no?

If you tell me I get unlimited downloads, don't complain when I actually use it like that! Which is why I'm saying caps are fine, but if you want my business and others, make it reasonable. Don't just give empty marketing promises, and then pull back what you promised when people use what you advertised for.

41. Why TM is offering unlimited packages & at the same time limits the amount of traffic?
Unlimited means that there is no time capping for user to access to the Internet and it does not mean that user can download/upload an unlimited volume of data.

37. What is a 'contention ratio'?
To provide a cost effective service – Streamyx is 'contended' (shared) at the following ratios:

Package Download Speed Upload Speed Contention Ratio
Streamyx 384k  384k 128k 1:25
Streamyx 512k  512k 256k 1:25
Streamyx 1.0M  1.0M 384k 1:25
Streamyx 2.0M  2.0M 512k 1:25
Streamyx 4.0M  4.0M 512k 1:25

This contention is applied within the TM network - with other Streamyx subscribers on the same TM telephone exchange.

What this means in the 'worst case' is that you could be sharing a 1000 kbps connection with up to 25 other users. So if they were all using Streamyx at the same time 'theoretically' you would only get 40 kbps.

However, 'in reality' this scenario is very unlikely to happen and you should usually find it to be far faster than a dial-up connection.

Streamyx relies on individual users not making unreasonable traffic demands on the network to provide fast access speeds for all.

Remember if you are not getting the speed that you expect, it may not be due to the contention ratio only but many other factors including the capacity of the remote site you are accessing, the quality and distance of your telephone line from the local exchange.

It was there when I signed my contract many years ago. If any of you were using streamyx that time, the words "unlimited" was there because their earlier packages were limited by hours.

You're only looking at what you want to look at. Look at what I've wrote, and I've not said "i don't care, I want unlimited". Heck, I hate those people who say that also, because it makes our opposition weaker. If you noticed, I'm all for caps and I've been advocating for it, just that caps have to be reasonable.

i have seen the words "unlimited downloads" on streamyxs website in the past. iirc, it even goes to say you how fast/much music we can download or something along those lines.

41. Why TM is offering unlimited packages & at the same time limits the amount of traffic?
Unlimited means that there is no time capping for user to access to the Internet and it does not mean that user can download/upload an unlimited volume of data.

now if it were not tm or tmnets intention and consumers were construing it as such. why did they not take the initiative to spell it out clearly so it is unambiguous?

look at what is going on with unifi in the t&c again. tm reserves the right to implement FUP if you exceed the cap. BUT OH THEY FORGOT TO mention what exactly the penalties are. why?

The Fair Usage Policy automatically identifies the extremely heavy users and manages their bandwidth in order to protect the service of all our other customers. This traffic prioritization policy will protect the quality of service for the majority of our customers when they use the service, while at the same time, still allowing the extremely heavy users to continue to send and receive files with certain restrictions. With this policy in place, we will prioritize Internet activities like web browsing, live streaming, messaging applications and VOIP access while traffic to P2P sites will be given lower priority, due to the high bandwidth consumption of such services.

a few years back, TM said it was 20% using 80% of the bandwidth.

http://biz.thestar.com.my/news/story.asp?f...23&sec=business
Posted at koptiam , why can't it unbundled ?

So basically they accept that users are greedy, bring them in then don't satisfy their greed? Now tell me, do they deserve the backlash they are getting? I tell you can get 2 cookies, but give you one, you have the right to complain no?

This is unscrupulous use of marketing, its dishonest and bad business practice. Do you not agree that its unethical for them to do so?

so shut it already with the cookies, apples or any other analogies you uncreative lot come up with.

The link has to come from somewhere, which means current streamyx users get even less. Heck, I'm pretty sure that the line isn't 100% dedicated to streamyx services unless you actually pay for such dedication. The line is definitely shared with a sharing ratio, otherwise it wouldn't be making full use of what they paid for. I won't be surprised if there's too much bandwidth request for streamyx, some of the traffic gets routed to HSBB's reserves.

Is it right to be greedy and hog resources? No, of course not. However, if you play on people's greed, then you would get greedy people in your service, don't expect people not to be greedy when you enticed them with greed in the first place.

Yes, that is greedy, but once again, its all about setting expectations and limitations, so people know what they are getting and whether it can be abused or not. I know some people when sharing connections, things get slow, they either come up with download schedules, or they just buy a faster line.

No one wins, everyone loses. People complain and get unhappy, company loses money in handling customer service and support, lose customers due to poor image. Customers have poor internet connection and lousy customer service as well.

It would all be solved from the company setting up expectations properly. Some friction and conflict upfront, but once that is resolved, things would be smoother from there. People who are greedy simply won't have anything to use, so they either get nothing, or re-evaluate their demands.

Though if unifi increased their caps to 150GB for 5mbps at least, I would sign up

anyway, all im saying is $149 for 60Gb @ 5Mb/s is just not right.

Wow, they just changed it.  

Just yesterday they listed it was 5 cents per minute for TM to TM line call. Meh, should have screenshot.

when will it be implemented then ?

Where did you get the news that it wont be implemented until end of year ?

ok back to topic if example my bro(BOSS) have office streamyx 4MB want to get bizVIP5 can just add RM9 and get Unifi+IPTV??

get VIP10 MB  get IPTV?