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kjlee2
post Dec 14 2009, 10:54 AM

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do not know if the extended warranty will ever appear on the toshiba website. i spoke to teledynamics this morning and was told that it as it is a local warranty, it will not appear on our screen although they confirm that it is teledynamics 2 years extended warranty. i was told to fax a copy of the receipt to teledynamics. of course i am not happy with their response. well, it is most important that we check our receipt to ensure that the 2 years extended warranty is clearly stated.

reevephon, it is better that you get your receipt in proper order to reflect the extended warranty.


Added on December 14, 2009, 10:58 amreevephon, are u saying that it is no point doing Paragon Backup & Recovery? it was about to follow your foot step of doing the paragon...stuff.

This post has been edited by kjlee2: Dec 14 2009, 10:58 AM
TSreevephon
post Dec 14 2009, 01:55 PM

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QUOTE(kjlee2 @ Dec 14 2009, 10:54 AM)
do not know if the extended warranty will ever appear on the toshiba website.  i spoke to teledynamics this morning and was told that it as it is a local warranty, it will not appear on our screen although they confirm that it is teledynamics 2 years extended warranty.  i was told to fax a copy of the receipt to teledynamics.  of course i am not happy with their response.  well, it is most important that we check our receipt to ensure that the 2 years extended warranty is clearly stated. 

reevephon, it is better that you get your receipt in proper order to reflect the extended warranty.


Added on December 14, 2009, 10:58 amreevephon, are u saying that it is no point doing Paragon Backup & Recovery? it was about to follow your foot step of doing the paragon...stuff.
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Im just telling what the Toshiba Technical Assistant told me this morning regarding the Windows 7 Recovery.


Added on December 14, 2009, 1:58 pmRegarding the extended warranty, these are what I received from Teledynamics Assistant,

"Dear Valued Customer,

Thank you for purchasing a new Toshiba laptop.

For the free 2 years warranty extension, we are waiting for all the dealers/resellers to compile and send us the list of units sold after PCFair has ended. Once we get this list, we will verify and then submit to Toshiba for updating.

Please be assured that your laptop is confirmed to be eligible for the free 2 years warranty extension promotion. Please check again at the website in approximately 4-6 weeks time.

Please do not hesitate to contact me further should you have any enquiries.

Thank You."

This post has been edited by reevephon: Dec 14 2009, 01:59 PM
zhuan97
post Dec 14 2009, 02:21 PM

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QUOTE(reevephon @ Dec 14 2009, 10:41 AM)
Just contact Talk-2-Toshiba Technical Assistant, for L510-S438 model, there is only one way to recover your windows back to Windows 7 Home Premium with drivers and toshiba applcation installed is to recover your system using 0 key during boot and recover back to windows vista and perform again the Windows 7 Upgrade by the Upgrade Media Kit DVD.
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0 key? or F8 key?

Well, my guess is correct, as the recovery partition will still contain only Vista files.

If you plan to skip the recovery & do clean install of Win7, please make sure you copy out the Toshiba Drivers & Applications folders, as you will need some of them for your Win7 and cannot be found at the links below.

You may find the Win7 drivers & applications here (32-bit/64-bit):

http://support.toshiba-tie.co.jp/windows7/..._L510_32_sp.htm
http://support.toshiba-tie.co.jp/windows7/..._L510_64_sp.htm
kjlee2
post Dec 14 2009, 03:05 PM

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reevephon, extended warranty matter - is good that they have issued you a written reply. the guy at teledynamics whom i spoke to is Dennis (accordingly from pc warranty section)....i feel he is not correct. i believe they eventually update the extended warranty on their website.
TSreevephon
post Dec 14 2009, 03:51 PM

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QUOTE(kjlee2 @ Dec 14 2009, 03:05 PM)
reevephon, extended warranty matter - is good that they have issued you a written reply.   the guy at teledynamics whom i spoke to is Dennis (accordingly from pc warranty section)....i feel he is not correct.  i believe they eventually update the extended warranty on their website.
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So. there is nothing we can do other than waiting Toshiba receive the list of units sold during PCFAIR, and update the extended warranty for us.
It's great that you are able to reach your phone to Teledynamics, last week I've tried about 10 minutes, but it's still keep saying "Our Technical Assistant is currently busy"
Some more, I don't think the guy asked you to fax or send them your receipt in order to extend the warranty for you is the proper way, as there are quite a lot of customers who bought Toshiba laptop during PCFAIR III, if Teledynamics is using this way to extend the warranty for the PCFAIR promotion, I bet they would receive tons of e-mail or fax for just warranty extension, furthermore, how do they determine whether the laptop is bought from PCFAIR's authorized reseller? I think the best way is the reseller send them a list of units sold during PCFAIR with serial number for extend the warranty as this is the way that is being used by Teledynamics for updating the warranty extension.


Added on December 14, 2009, 3:53 pm
QUOTE(zhuan97 @ Dec 14 2009, 02:21 PM)
0 key? or F8 key?

Well, my guess is correct, as the recovery partition will still contain only Vista files.

If you plan to skip the recovery & do clean install of Win7, please make sure you copy out the Toshiba Drivers & Applications folders, as you will need some of them for your Win7 and cannot be found at the links below.

You may find the Win7 drivers & applications here (32-bit/64-bit):

http://support.toshiba-tie.co.jp/windows7/..._L510_32_sp.htm
http://support.toshiba-tie.co.jp/windows7/..._L510_64_sp.htm
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0 key easier according to Toshiba Assistant, I've talked to them and requested them to differentiate the 0 key and F8 key for me, they said both would works for system recovery, but 0 key is easier with fewer steps whereas F8 need more steps for you to do system recovery. Toshiba recommend 0 key for doing system recovery with all Toshiba application and drivers installed.

This post has been edited by reevephon: Dec 14 2009, 04:03 PM
Superman7
post Dec 14 2009, 06:54 PM

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Guys.. is this model (M500-S430) a new or old model?
RAM is running on 800MHz or 1066MHz?
TSreevephon
post Dec 14 2009, 06:57 PM

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QUOTE(Superman7 @ Dec 14 2009, 06:54 PM)
Guys.. is this model (M500-S430) a new or old model?
RAM is running on 800MHz or 1066MHz?
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It's a new model with DDR2 800 MHz.
Superman7
post Dec 14 2009, 07:03 PM

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QUOTE(reevephon @ Dec 14 2009, 06:57 PM)
It's a new model with DDR2 800 MHz.
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What was the price during the last PC Fair? Was it RM3299 with 2 yrs warranty?
Also, any user with any feedback/review of this unit?
Thanks.
TSreevephon
post Dec 14 2009, 07:06 PM

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QUOTE(Superman7 @ Dec 14 2009, 07:03 PM)
What was the price during the last PC Fair? Was it RM3299 with 2 yrs warranty?
Also, any user with any feedback/review of this unit?
Thanks.
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Yeah, it's RM3299 with 2 years Warranty, since it's new set, so I don't think there is any review on this laptop, try to google.
Superman7
post Dec 14 2009, 11:38 PM

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QUOTE(reevephon @ Dec 14 2009, 07:06 PM)
Yeah, it's RM3299 with 2 years Warranty, since it's new set, so I don't think there is any review on this laptop, try to google.
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even if it's new I can't find it on the teledynamics website.. at least the S430 is not there..
lan_86
post Dec 15 2009, 12:01 AM

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i am planning to remove some of bloatware in my lappy,and keep that application(with pendrive) in case i wanted to use it in the future but i don't know where is the installer/setup .exe file blush.gif

it's quiet tricky to unhidden the recovery partition and i don't know which dvd should i run to find that bloatware blush.gif quiet scared to run the recovery dvd biggrin.gif



lchen39
post Dec 15 2009, 01:06 AM

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maybe you can try C drive programfile toshiba, is that what you mean?
by the way, why you want to unhidden the recovey partition?



This post has been edited by lchen39: Dec 15 2009, 01:08 AM
nodCarlos
post Dec 15 2009, 12:37 PM

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does anyone notice the ram is running on 400mhz effective clock?

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TSreevephon
post Dec 15 2009, 01:08 PM

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QUOTE(nodCarlos @ Dec 15 2009, 12:37 PM)
does anyone notice the ram is running on 400mhz effective clock?

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Normally should be 1066MHz right?
Superman7
post Dec 15 2009, 02:28 PM

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QUOTE(nodCarlos @ Dec 15 2009, 12:37 PM)
does anyone notice the ram is running on 400mhz effective clock?

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What unit is that?
lee_what2004
post Dec 15 2009, 03:03 PM

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its because the toshiba only using t6600 which has fsb 800mhz, which mean the ram only need to run at 400mhz x 2 =800mhz
TSreevephon
post Dec 15 2009, 07:52 PM

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QUOTE(lee_what2004 @ Dec 15 2009, 03:03 PM)
its because the toshiba only using t6600 which has fsb 800mhz, which mean the ram only need to run at 400mhz x 2 =800mhz
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Thanks lee.
nodCarlos
post Dec 15 2009, 10:00 PM

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ya, but cant adjust the ram speed in bios
searching for third party software to increase the speed...
felt abit disappointment cz not fully utilize DDR3 ram
hsienhsien
post Dec 16 2009, 12:01 PM

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wan to ask, what's the point to create Recovery Media? is it for after i format my laptop then insert the 4discs to re-install windows7 and drivers just like default settings from factory?
TSreevephon
post Dec 16 2009, 12:44 PM

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QUOTE(hsienhsien @ Dec 16 2009, 12:01 PM)
wan to ask, what's the point to create Recovery Media? is it for after i format my laptop then insert the 4discs to re-install windows7 and drivers just like default settings from factory?
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No, once you've recovered your system, all the applications and drivers will be installed, the Recovery Disc is designed in case that the hidden partition spoil, so there would be an alternative way to recover your system.

ATTENTION: GUYS Toshiba has updated the Extension Warranty for those who bought their laptop during FAIR, do check yours.

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