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kjlee2
post Dec 14 2009, 10:54 AM

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do not know if the extended warranty will ever appear on the toshiba website. i spoke to teledynamics this morning and was told that it as it is a local warranty, it will not appear on our screen although they confirm that it is teledynamics 2 years extended warranty. i was told to fax a copy of the receipt to teledynamics. of course i am not happy with their response. well, it is most important that we check our receipt to ensure that the 2 years extended warranty is clearly stated.

reevephon, it is better that you get your receipt in proper order to reflect the extended warranty.


Added on December 14, 2009, 10:58 amreevephon, are u saying that it is no point doing Paragon Backup & Recovery? it was about to follow your foot step of doing the paragon...stuff.

This post has been edited by kjlee2: Dec 14 2009, 10:58 AM
kjlee2
post Dec 14 2009, 03:05 PM

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reevephon, extended warranty matter - is good that they have issued you a written reply. the guy at teledynamics whom i spoke to is Dennis (accordingly from pc warranty section)....i feel he is not correct. i believe they eventually update the extended warranty on their website.
kjlee2
post Dec 16 2009, 05:21 PM

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reevephon, my warranty is still one year international on toshiba website. no extended warranty. how the warranty page looks like? thanks.


Added on December 16, 2009, 5:30 pmmanaged to speak to teledynamics, mentioning the extended warranty has been updated on the toshiba website but mine is still not.

This post has been edited by kjlee2: Dec 16 2009, 05:30 PM
kjlee2
post Dec 28 2009, 01:22 PM

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my L510-S438 purchased on 6 dec 09 (KL PC FAIR) - 2 years extended warranty updated on toshiba website. thanks to all help.
kjlee2
post Jan 11 2010, 10:13 AM

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i got my 3 years warranty updated after many phone calls to teledynamics 03-55687399 (ask for pc warranty department). they will ask u to fax them (03-5568 7991/7919) a copy of your receipt. hopefully the receipt will indicate the 3 years warranty. good luck.


Added on January 11, 2010, 10:47 ami had win 7 failure (it could not load) last weekend and i had to do the tedious work of system recovery to vista and then win 7 drivers download and win 7 upgrade. i called toshiba to ask about any possible shortcut to reinstall win 7 without reinstalling vista. i was told that some third party softwares can do the job but they are not allowed to recommemd the softwares. any experience here with win 7 installation? what software should i download (without needing to reinstall vista and the win 7 drivers and free if possible)?

thanks.

This post has been edited by kjlee2: Jan 11 2010, 10:47 AM
kjlee2
post Jan 14 2010, 07:52 AM

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extended warranty matter. i would agree that it is really useful to get an official receipt indicating clearly the warranty period. i think a hard copy confirmation would be better that the upgrade on toshiba website. without it, you may run into risk of dispute. 3 years warranty was printed on my receipt.
kjlee2
post Jan 15 2010, 06:14 PM

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link to win 7 back-up - http://www.intowindows.com/using-windows-7...ge-backup-tool/

would this method solve our problem of needing to reinstall vista before doing the win 7 upgrade (for some of us with the win 7 upgrade version)?
kjlee2
post Jan 16 2010, 08:01 PM

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yes, i will try this system recovery as well.
kjlee2
post Jan 24 2010, 09:53 PM

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reevephon, my original hd is listed as WD brand.

 

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