tmnet... FFk me T.T
waited for 1 weeks for the home line set up, this morning they called in, book me @ 2pm to set up the home line... and i waited for 2 hours. called them, got 2 respond
1 say many appoinment, cannot finish today, another say problem with tm phone line, need to do tomorrow..ZZZzz
now i m still waiting for the home line... my friend got everything done in 2 days....
why am i so unlucky...ZZzz

They did some sort of tweaking just now, I suddenly lost connection then I lost my phone dial tone as well for about 15mins. Now I check the modem, I am cap at 2047 from 5118 WTF. Complain to lvl 2 CS, who kept asking me to do speedtests even though the modem already shown it as 2047. Claims they are not doing any maintenance at my area. Of cause the TM's speedtests shows 1522kbps #%^*#(!@^#(

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Update: Its sorted out, seems Penang tech were moving me to different port due to my complains about few "dead ips". Called & told me they recapped me back to 5116. SNR Margin seems to be very low hopefully it will get back up soon.

Update 2: They now wanted to recap it to 4096 seems my SNR Margin is at 12.3, previously cap at 5120 different port I was able to get between SNR 23-28. Claims can't do any more tweaking except downgrade to 4096 cap.

Update 3: SNR Margin seems to increased to 21.4 and no longer under 15.0, I will probably decline the downgrade.

Update 4: Now it drops to 15.8 Argggg, WTF! Previously at old port in SNR 20s was quite stable.

what do you mean by "dead ips"? I wanted TM to change my dslam.. my house is located between 2 dslam.. one which i was connected right now doesn't support 4mbps.. i wanted them to change my line to another dslam for 4mbps line but i don't know how to request from them..

Wow. Finally got my Streamyx today. My fixed line was installed last Monday, but nobody call me after over a week. Call to those TMPOINT or 100 number all useless. Said they'll call me back, but never did. So finally, i stormed TMPOINT DU with guns blazing and rocket lauching yesterday...threatened them to burn down the shop if they don't get it fix for me pronto...

...okok.......

I exageratted a bit. 

Anyway, i make a hell lot of noise there, those incompetent TMFOOLS for some reason misplaced my Application Form (according to one noob looking staff there)...somemore said the form is with one of the staff and she/he is 'resting' and can't be found. WTF!! That is your problem! Not mine!! Then another equally incompetent TMFOOL came and ask me about my old line..which i already have CANCELLED 3 TIMES (Once at Celcom(it's a Home,Hop,Awat package), twice at this idiot branch itself). Luckily he didn't ask me to fill up another termination form or i'll HAVE HIM TERMINATED.

Finally, one senior looking dude came over and help out these bunch of useless noobies. At least, he knows how to handle customer. Promised me he'll call me the same day. I told him make sure to call me or i'll come looking for him. Yesterday, after 6pm, the guy only call me. But i was driving, so i told him to SMS the contractor mobile no to me. But he never did. I was thinking to send to nuke to the TMPOINT DU the next day, luckily for him, some malay lady called up after 8pm(yes 8pm!! You see, if you don't blast them kaw-kaw,they never do any work.).

Today i called the contractor, unfortunately, it seems my job is to be handle by another contractor, thankfully, this guy is very prompt and send me an SMS for contact detail to the right person. (But he still got the name of this guy wrong). Anyway, this guy is very prompt and arrived at my place slightly after 12pm. And the things is settled. Unfortunately, i tried to coax him to cap the ADSL port higher, but he refused and gave me excuses like line not stable or can only work in Condo and not landed house. I look at my SNR and Line Attenuation and it rates at about 32db and 29db respectively, which is considered excellent!

I initially thought to belanja him 100plus, but since he won't do the higher cap for me...i took back my drinks...muahahahaha!!

 

So now my speed is about 3.5Mbps....okler, it's more than 3 times faster than my previous 1Mbps line. Maybe i complain later to TM....haha.

They did some sort of tweaking just now, I suddenly lost connection then I lost my phone dial tone as well for about 15mins. Now I check the modem, I am cap at 2047 from 5118 WTF. Complain to lvl 2 CS, who kept asking me to do speedtests even though the modem already shown it as 2047. Claims they are not doing any maintenance at my area. Of cause the TM's speedtests shows 1522kbps #%^*#(!@^#(

-----------------------------------------------------------

Update: Its sorted out, seems Penang tech were moving me to different port due to my complains about few "dead ips". Called & told me they recapped me back to 5116. SNR Margin seems to be very low hopefully it will get back up soon.

Update 2: They now wanted to recap it to 4096 seems my SNR Margin is at 12.3, previously cap at 5120 different port I was able to get between SNR 23-28. Claims can't do any more tweaking except downgrade to 4096 cap.

Update 3: SNR Margin seems to increased to 21.4 and no longer under 15.0, I will probably decline the downgrade.

Update 4: Now it drops to 15.8 Argggg, WTF! Previously at old port in SNR 20s was quite stable.

if ur modem is set on adsl2+,
change ur modem mode to g.dmt and ur snr will boost up!
try and see.

capped at 6Mbps?
how?...he just capped there naturally?

Yup. The TM Tech has to set at 2 places.

1 - The junction box that's connected to your line
2 - Software based through his laptop that he brings in.

But according the guy that did mine, he said he can't set it any higher and it wouldn't make that much of a difference as the main capping is still at the DSLAM. Just that my local capping allows me to get the FULL 4Mb rather than 70%.

He said since there's less than 5 apartments in my building that is using 4Mb package, I don't have to share with hundreds of others. Also, the local exchange junction box is located on the ground floor of my apartment. The surrounding apartments have to share with mine too, but most of the people here are old and they only sign up for 1Mb package.

The new sign ups all heading towards PenangFon instead. So, less users here = all the more for me.