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P1 The Official P1 W1Max Support Thread 2, P1 Wimax Reps

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cl_er
post Dec 26 2009, 09:32 AM

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QUOTE(cl_er @ Dec 24 2009, 10:24 PM)
they always like that, is their tactic. they will then tell u they will waive next month!
WHY?????????
In my case,
OCT slow = suppose waive on NOV but they forget, so they owe me 1 month.
NOV slow again = suppose waive on DEC luckily the managed to do the waiver AND P1 still owe me 1 month waive
DEC super slow again = suppose waive on JAN means this month bill, don't know they will do it or not. anyway even they waive it they still owe me 1 month. what type of system, P1 said they have to waive month by month, and can't waive all together in a bill.

now they still owe me 2 months, don't know when they will finish waive for me. vmad.gif  vmad.gif

Added on December 24, 2009, 10:26 pmP! Rep

Can U Check for me when is my waiver being done?
P1 still owe me 2 months waive (NOV & DEC)!
my accounct no: 100725571

PLEASE REPLY
*
P1 Reps!

Please reply !!!
steventan85
post Dec 26 2009, 01:39 PM

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they are too afraid to reply here..btw , P1 is not doing their job well..alot of complaint everywhere
xilerain
post Dec 26 2009, 02:11 PM

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QUOTE(steventan85 @ Dec 26 2009, 01:39 PM)
they are too afraid to reply here..btw , P1 is not doing their job well..alot of complaint everywhere
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im with you rclxm9.gif
silentser
post Dec 26 2009, 02:29 PM

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p1 buddy is gone already, when there are so many complainer p1 just afraid they might lose customer, so when there are low complaining vanish already.
xilerain
post Dec 26 2009, 03:56 PM

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i pity them...... but wat to do work is work
hypermax
post Dec 26 2009, 06:30 PM

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QUOTE(isone @ Dec 25 2009, 07:18 PM)
how to brought this matter to MCMC? just file a report online and they will carry out investigation?
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Well, other than the ridiculous throttled speed, i have no problem with P1.
However, TM net is still better.
silentser
post Dec 26 2009, 07:00 PM

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QUOTE(hypermax @ Dec 26 2009, 06:30 PM)
Well, other than the ridiculous throttled speed, i have no problem with P1.
However, TM net is still better.
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the throttled speed is 400kbps to its normal state already
Hamilton
post Dec 26 2009, 07:12 PM

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so to report to MCMC then can cancel the contract by P1? wat to write in the complain contents?
silentser
post Dec 26 2009, 11:45 PM

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QUOTE(Hamilton @ Dec 26 2009, 07:12 PM)
so to report to MCMC then can cancel the contract by P1? wat to write in the complain contents?
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write what is the problem liao... if you got slow speed, and also have done many complain to p1, then 1st, do a speed test using their speedometer, and using speedtest.net. then write you have call to report many times, but only given waive but the speed still slow. you dont want a waive, what you want is the smooth of using internet. and your area maybe congested. so you want to terminate because p1 fail to deliver smooth surfing internet. and the speed is below 80% all the time

This post has been edited by silentser: Dec 26 2009, 11:46 PM
zhen^wei
post Dec 27 2009, 02:56 PM

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From: Pandan Indah
Consumer Complaints Bureau/
Biro Aduan Pengguna: :
Suruhanjaya Komunikasi & Multimedia Malaysia,
Off Persiaran Multimedia,
63000 Cyberjaya, Selangor.

Facsimile/Faksimili:
+603 8688 1880
Complaint Hotline/Talian Aduan:
1-800-888-030
SMS :
SKMM ADUAN [Complaint Details] SMS to 15888

Operating Hours/Masa Operasi:
8:30am - 5:30pm
(Monday/Isnin - Friday/Jumaat)

E-mail: aduanskmm@cmc.gov.my
Website: http://www.skmm.gov.my



straight away call their hotline to complaint better.
cl_er
post Dec 28 2009, 02:03 AM

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QUOTE(cl_er @ Dec 24 2009, 10:24 PM)
they always like that, is their tactic. they will then tell u they will waive next month!
WHY?????????
In my case,
OCT slow = suppose waive on NOV but they forget, so they owe me 1 month.
NOV slow again = suppose waive on DEC luckily the managed to do the waiver AND P1 still owe me 1 month waive
DEC super slow again = suppose waive on JAN means this month bill, don't know they will do it or not. anyway even they waive it they still owe me 1 month. what type of system, P1 said they have to waive month by month, and can't waive all together in a bill.

now they still owe me 2 months, don't know when they will finish waive for me. vmad.gif  vmad.gif

Added on December 24, 2009, 10:26 pmP! Rep

Can U Check for me when is my waiver being done?
P1 still owe me 2 months waive (NOV & DEC)!
my accounct no: 100725571

PLEASE REPLY
*
QUOTE(cl_er @ Dec 26 2009, 09:32 AM)
P1 Reps!

Please reply !!!
*
I want to know when my 2 months waive will be settled? vmad.gif
PLEASE REPLY icon_question.gif icon_question.gif icon_question.gif icon_question.gif

This post has been edited by cl_er: Dec 28 2009, 02:05 AM
zacktan
post Dec 28 2009, 02:20 AM

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Anyone using P1 in Kajang area? (near Tesco Kajang)
How is it? I just signed up for a 7 days trial
silentser
post Dec 28 2009, 03:08 AM

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QUOTE(cl_er @ Dec 28 2009, 02:03 AM)
I want to know when my 2 months waive will be settled? vmad.gif
PLEASE REPLY  icon_question.gif  icon_question.gif  icon_question.gif  icon_question.gif
*

stop wasting your time here, go to cfm and skmm,
earthcrystal
post Dec 28 2009, 10:59 AM

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Since P1 service sangat teruk, boleh semua gang up to stop one month payment so that everyone is owing one month?
Boy96
post Dec 28 2009, 11:17 AM

That's a tripod.
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P1 WiMAX is SO BAD that I had to quit doing speedtest, these past months, I have never been able to complete the test, even to KL server, it will say upload error

Here is my pingtest user posted image

I am connected to This Base Station

oh, I am using 1.2mbps package

This post has been edited by Boy96: Dec 28 2009, 12:35 PM
Paparazzi
post Dec 28 2009, 11:19 AM

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101078897 - my account number

My P1 was fixed last week after the technician replaced my outdoor unit. But after that now, same thing happens. I do not have Internet again now.

Is there a service interuption in Jln. Gasing ??? or is it my outdoor unit problem again?

Please let me know asap.
silentser
post Dec 28 2009, 11:54 AM

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From: subway FTW
QUOTE(Paparazzi @ Dec 28 2009, 11:19 AM)
101078897 - my account number

My P1 was fixed last week after the technician replaced my outdoor unit. But after that now, same thing happens. I do not have Internet again now.

Is there a service interuption in Jln. Gasing ??? or is it my outdoor unit problem again?

Please let me know asap.
*
the p1 buddy not here anymore, so either you call they up or make a complain to cfm
xilerain
post Dec 28 2009, 03:17 PM

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QUOTE(Paparazzi @ Dec 28 2009, 11:19 AM)
101078897 - my account number

My P1 was fixed last week after the technician replaced my outdoor unit. But after that now, same thing happens. I do not have Internet again now.

Is there a service interuption in Jln. Gasing ??? or is it my outdoor unit problem again?

Please let me know asap.
*
what was the symptom?
xdsl
post Dec 28 2009, 06:21 PM

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currently i cannot access to Google DNS Server through P1 from 6PM today.

but using Streamyx i can go through.


Icehart
post Dec 28 2009, 06:24 PM

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QUOTE(xdsl @ Dec 28 2009, 06:21 PM)
currently i cannot access to Google DNS Server through P1 from 6PM today.

but using Streamyx i can go through.
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It's working fine over here though smile.gif
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