QUOTE(Illidan @ Dec 3 2019, 03:42 PM)
My experience of visiting Dr Koay Cheng Eng last week (nov 2019) for nose bleeding. Made an appointment, went there in the morning, waited for about an hour before got to see him. He spent <1 min asked me just one question then did a scope follow by anesthetic spray, before I manage to ask any question, he chased me out, told me to wait outside because the anesthetic spray will take effect in about 10 mins. I waited outside his clinics and during the 10 mins, he managed to see 2 more patients. I went into the clinic again after 10 mins, he told me to sit down and immediately he did nasal cauterization to my nose. (I did not even know it was a nasal cauterization during that moment, not after I google it out after I went back). After it's done, he told me to come back in 2 weeks time. Before I have an opportunity to ask any question like what procedure did he jsut do, why did it happen, will it cure me permanently, what precautions after the procedures etc. He just kept chasing me out, "my staff outside will explain further, talk to my staff outside, see my in 2 weeks times...". when I talked to the staffs outside, (I'm not sure if they are nurses or clerks as they are not in uniform), they just couldn't explain much, couldn't answer my doubt except telling me to apply the nasal spray and cream. Total time spent maybe <5mins, damage of RM460.35.
Despite some positive comments about him in the forum, I think KCE is just impatient, not willing to explain anything at all to you, and just wanna see maximum patients in the shortest time, unless you are a potential surgery candidate.
Could any one recommend any better ENT specialist?
Check post #359 made on February 2017. Almost same experience. Post #359 below.
I have visited Dr Koay Cheng Eng twice. As with any experienced ENT doctors, there are no issues with regards to diagnose and prescription but in terms of ethics, I think he is a bit lacking in terms of ethics.
I have a deviated septum whereby the passageway of one of the nostrils of the nose is smaller than the other one. He suggested a surgery to correct the problem as he mentioned it is already very severe. Since I had no difficulty in breathing at all I knew this surgery is not necessary. I asked a question on whether there are side-effects of this surgery and he suddenly didn't seem interested to entertain my questions anymore and was in a hurry to get me out of the clinic so that he could attend to other patients.
Also, I noticed Dr Koay Cheng Eng likes to take not only photos but videos of his patients as he showed me many photos and one video of his patients (a teenager or in his early twenties) talking about his experience with the surgery where Dr Koay had performed on him. It may be good publicity but personally i don't quite buy into all that.
I understand that all doctors would want to earn more money by performing surgeries but this should not take precedence over proper prescription or advice, in other words based on good ethics. I would suggest exploring other ENT doctors.