Honest opinion about Dr Koay Cheng Eng based on personal experience :
Visited Dr Koay Cheng Eng as well, like what others mentioned, he is soft spoken and love taking photos, probably for his own before and after comparison. Overall was okay but not to the extent of excellent. When it comes to diagnosis he may not be very knowledgeable and would appeared to be impatience and a little frustrated when he's unable to share more information when asked more in details. He has attempted to provide information which I have relied on but later found to be outdated. I highly recommend everyone to get second or third opinion other than relying purely on his advice, be it advice for surgery or further diagnosis like MRI, CT or X-ray scans unless the issue is urgent. Because sometimes, these surgeries and scans are not compulsory for our case. Unnecessary surgeries or scans might bring more harm than good. I'm not a medical professional but would like to advise everyone to always get second opinion and do your own research before taking the next action as it maybe irreversible.

My experience of visiting Dr Koay Cheng Eng last week (nov 2019) for nose bleeding. Made an appointment, went there in the morning, waited for about an hour before got to see him. He spent <1 min asked me just one question then did a scope follow by anesthetic spray, before I manage to ask any question, he chased me out, told me to wait outside because the anesthetic spray will take effect in about 10 mins. I waited outside his clinics and during the 10 mins, he managed to see 2 more patients. I went into the clinic again after 10 mins, he told me to sit down and immediately he did nasal cauterization to my nose. (I did not even know it was a nasal cauterization during that moment, not after I google it out after I went back). After it's done, he told me to come back in 2 weeks time. Before I have an opportunity to ask any question like what procedure did he jsut do, why did it happen, will it cure me permanently, what precautions after the procedures etc. He just kept chasing me out, "my staff outside will explain further, talk to my staff outside, see my in 2 weeks times...". when I talked to the staffs outside, (I'm not sure if they are nurses or clerks as they are not in uniform), they just couldn't explain much, couldn't answer my doubt except telling me to apply the nasal spray and cream. Total time spent maybe <5mins, damage of RM460.35.
Despite some positive comments about him in the forum, I think KCE is just impatient, not willing to explain anything at all to you, and just wanna see maximum patients in the shortest time, unless you are a potential surgery candidate.

Could any one recommend any better ENT specialist?