Forumer you are complaining against: crxr

Item being sold/bought: iPhone 2G earpiece repair

Details of the complaint :


Ini nak bagitau dan nak share pengalaman serta memberitahu yang saya tidak berpuas hati dengan crxr (http://forum.lowyat.net/index.php?showuser=6325).

CRXR ini terlalu bongkak dan ego dengan dirinya kerana dia tidak langsung mahu mengaku kesalahan dia sendiri. Dia tidak ingin bertanggungjawab ke atas apa yang berlaku dengan iPhone saya. Memang saya akui CRXR boleh dipercayai pada mulanya tetapi bila dia melakukan kesilapan dia terus mengambil kesempatan untuk lari daripada membuat ganti rugi atau apa pun dengan memberi alasan-alasan yang tidak relevant. Saya tahu dia takut mengakui kesalahan dia kerana dia tidak mahu membayar ganti rugi padahal saya langsung tidak pernah meminta dia untuk menukar dengan machine yang baru apatah lagi meminta dia membayar ganti rugi dengan wang ringgit. Saya hanya mahu dia mengaku kesalahan dia dan mengembalikan iPhone saya seperti yang asal dan berfungsi serta earpiece yang dah dibaiki. Saya akan membayar seperti yang dijanjikan RM150 untuk earpiece tersebut. Dia nak bawa ke polis ka..ke mahkamah ka aper ka mana-mana ja la. Saya tidak takut kerana saya tidak buat salah, saya ada saksi dan bukti.

Saya tahu ramai sudah yang berurusniaga tentang service dan juga penjualan mengenai iPhone daripada CRXR dan kemungkinan semuanya semuanya adalah memuaskan. Abang saya juga pernah melakukan urusniaga pembelian dari CRXR dan successful. Tetapi malangnya tidak dengan saya.

Citernya daripada mulanya start dengan saya ingin mencari orang atau kedai yang boleh dipercayai untuk membaiki masalah earpiece iPhone 2G 16GB saya coz saya dari Sabah dan sangat susah untuk mencari kedai yang betul-betul boleh dipercayai dan dengan kepakaran mereka untuk membaiki iPhone saya coz saya beli ni iPhone ni pun 2nd hand daripada sebuah kedai di Centre Point Sabah dan itupun saya dah kena tipu kerana earpiece dah rosak memang sebelum saya beli tetapi semua yang lain di iPhone itu berfungsi dengan baik. Saya dah menggunakannya berbulan-bulan hanya untuk entertainment and no sim inserted coz xda guna jugak kalau guna untuk calling. I only use my nokia 2100 old school phone.

So, abang saya memperkenalkan saya dengan CRXR dan bagi saya contacts orang ini. Saya pun email la dia melalui forum lowyat ini.



Saya memang akan ke KL selama 3 hari untuk menghadiri convocation saya di Shah Alam. Pada mulanya memang semuanya berjalan dengan lancar. Saya email dan message berjanji untuk berjumpa di Lowyat, semuanya berjalan dengan lancar. Saya membuat keputusan berjumpa dengan dia pada 2nd of June di Lowyat dan dia pun bersetuju.

2nd June

Selepas saya dari Shah Alam untuk menguruskan peminjaman jubah convocation, saya dengan emak saya terus ke Lowyat dan sampai pada jam 1 ptg. Kawan saya yang masih belajar di Shah Alam turut sama sebab dia nak jalan-jalan jugak di Lowyat. Maybe about 2 hours we were waiting for him in Lowyat. Tapi kami faham dia daripada Rawang dan dia driving so traffic jammed.

CRXR sampai dan terus berjumpa dengan kami di lower ground café. Dia dah pegang tu machine even tested it. Saya tanya lagk dia awal-awal dia confirmed atau tidak itu earpiece yang bermasalah dan dia jawab memang earpiece tu rosak dan dia banyak dah dan biasa repair dan dia juga mengakui iPhone saya tu masih belum pernah di buka oleh sesiapa, untouch masih inside. Memang pun coz abang saya pun ada iPhone dan banyak tahu mengenai iphone. Ada masalah software kami fix sendiri. Kami tahu jugak macam mana kalau bezel iPhone tu dah pernah di buka atau tidak. Oleh kerana ini masalah hardware so kami kena beralih kepada yang pakar repair hardware (Konon la CRXR ni)

So, dia buat la seperti yang dijanjikan on the spot and tools dia suma complete dalam beg sandang dia. Dia buka dengan confident nya machine saya tu macam expert tapi nampak macam kasar sikit (my friend in front of me also told the same but we thought he is an expert guy, let him do it his way …I even asked him where he learn to repair iPhone and he answered from youtube….dia ada citer jugak yang time dia start repair service ni dia ada buat kesilapan dengan iPhone customer so dia cakap rugi loo…ganti loo…what to do).

Memang ada nampak dia kesusahan sikit untuk ganti earpiece tu, tarik-tarik earpiece yang lama untuk digantikan dengan yang baru. Akhirnya dapat jugak cabut tu earpiece lama dan berjaya masukkan yang baru. Pastu…time dia bagi on balik dengan cover belakang masih terbuka, nak test tu earpiece baru berfungsi atau tidak, touch screen langsung tak berfungsi dah. Dia slide-slide takda apa pun bergerak. 2 3 kali dia buka dan pasang balik..sama jugak. Time tu la dia start dah bagi penerangan-penerangan elektronik kenapa jadi itu la ini la..bla bla bla…adalah mengenai touch screen connector tu…dia terus jawab rosak dah tu benda tu so kena ganti lagik dengan alasan-alasan dia tuk cover dia messed up with my machine. Dia boleh-boleh lagik bagi alasan yang mayb benda tu dah time dia nak rosak dah. Kononnya kita tidak tahu yang berapa lama dan bagaimana yang 1st user tu guna tu iPhone so expired dah la component tu dan rosak time tu pulak.

So, saya buat keputusan supaya biar dia bawa balik tu machine tu baiki lagik lagipun siapa yang bodoh sangat cakap ohh…it’s not your fault, I only want you to fix the earpiece. The rest just leave it to me. Saya cakap lagik I don’t care how you want to do it, I just want my working machine back, that’s all and we agreed also with only RM150 just for the earpiece payment if the machine fixed.
Saya tanya dia, boleh siap ka esok dan dengan yakin dia jawab no problem so kami arrange time 2-3 pm on the next day jumpa di SOGO (me and my mum stayed at hotel around Masjid India).

3rd June

Pagi tu saya ke Shah Alam untuk convocation saya, jam 1 habis convocation dengan kelam kabutnya selesaikan semua urusan pemulangan balik jubah, pengambilan sijil ijazah dan sesi bergambar, selesai terus naik bas T603-U80-Taxi-SOGO. Pagi tu saya dah message CRXR tanya mengenai machine saya tu siap dah ka atau tak dan saya akan message dia kalau saya on the way dah ke SOGO tapi CRXR tidak reply. Sampai sahaja di SOGO saya call dia tapi dia bagi alasan lagi dia di Petaling Jaya tanpa minta maaf apa pun dan memberitahu kami awal-awal yang he can’t make it on that time. Kami ok la…cuba faham yang mayb dia ada hal penting dan dia berjanji akan jumpa kami untuk bagi balik iPhone tu lewat malam sikit. So we agreed between 7-9 pm at SOGO again. Then again….saya sms time saya di SOGO dah pada masa yang dijanjikan tanya dia di mana dah dia…ok dah ka tu machine atau tidak…..tetapi tidak ada reply jugak…I called him…he said he can’t make it also and he agreed he’ll send the machine late at night directly to us. Ok, no problem I said…tunggu punya tunggu…sms dia pun xda langsung….saya call lagik tanya bila mau sampai dan di mana sudah dan seperti biasa dengan alasan dia tidak dapat hantar time tu lagik. So CRXR decided and promised me to send the machine early in the morning on the next day (the day me and my mum will go back to Sabah). Saya dah bagitau awal-awal dengan dia yang kami akan balik 4hb even when we first met. So kalau dia dah cadangkan pagi tu tidak ada masalah kerana flight di jadualkan pada tengahari nya dan masih ada masa pada awal pagi untuk berjumpa dengan CRXR. CRXR janji dia akan call jam 4.30 am before he on his way to Masjid India dan saya pun akan call dia pada masa tersebut.

4th June

Saya bangun dah jam 4.30 pagi terus call CRXR…no one picked up the phone…beberapa kali saya cuba pun tiada jugak orang jawab then CRXR phone turn off. I tried almost an hour to reach him but his phone off. I’m angry then I message him telling him I’m not satisfied with his way treating me. I message...why u treating me like this…I trusted you…you’ll never get away from this….something like that. Pending message.

Then 10:21 am CRXR replied:
Sorry bro I overslept. Please sms me ur address I can sent back to you, no xtrs charge to you. Not need to curse, you will get back a working phone.






Me and my mum on our way to the airport when we received this sms then I sms CRXR back to ask him just send it to my uncle that also stayed around Masjid India coz they will be back to Sabah on 6th June. I don’t trust CRXR anymore and I don’t want to make him send not working phone to Sabah. Saya sengaja suruh dia hantar ke tempat uncle saya supaya uncle saya boleh pastikan yang iPhone itu tidak ada masalah lagi. Duit RM150 pun dah saya bagi kat uncle saya supaya habis checked and tested CRXR can get his RM150 for the earpiece as promised.

10:30 am CRXR replied:
pics
pics

Saya reply sms dia dan bagitau dia awal-awal supaya ikut masa yang dijanjikan kerana saya tidak mahu uncle saya marah dan membuang masa dan saya jugak beritahu yang uncle saya tu kerja sebagai polis dan uncle saya memang polis di Kota Kinabalu Sabah. Saya sms uncle saya dan CRXR dan tetapkan masa bila dan di mana mereka boleh berjumpa serta bagi number handphone ke 2 2 pihak supaya mereka boleh berhubung. Masa adalah jam 7-10 malam kerana pada masa itu mereka sudah berada di hotel dan lokasi adalah di hadapan Palace Hotel Masjid India.

10:42 am CRXR replied:
Ok but please at least allow 2 hours for travel cause I might be other places n traffic is bad in KL.




So…we agreed on this….then..my flight to Sabah delayed. Sampai di Sabah lewat malam around 9.30 pm…1 jam di udara dengan 2 cubaan mendaratkan kapal baru berjaya disebabkan ribut. Sampai dah di airport trus buka phone got 7 missed calls from CRXR and a message.

7.38 pm CRXR sent message:




Saya call jugak uncle saya tanya tentang perkara ini dan sampai sahaja di rumah saya terus call CRXR. Dia kata iPhone tu pernah masuk air dulu so itulah rosak sudah sekarang. Saya terus cakap dengan nada marah yang dia menipu saya dan dia menuduh kerosakkan itu bukan disebabkan oleh dia. Dia berkeras tidak mahu mengaku ini adalah salah dia.
Dari time tu saya sms dia marah dia dan dia reply pulak saya kurang ajar dan ignorant. Selepas itu dia tidak reply lagik. Semalam dia cari uncle saya untuk bagi iPhone tu balik tapi uncle saya tidak layan. Saya suruh dia cari saya tapi dia tidak berani dan tetap dia sms dan cuba call uncle saya. Dia sms uncle saya yang dia akan hantar phone tu ke polis kalau mereka tidak ambil balik dah dia akan tunjukkan semua sms yang menunjukkan saya tidak berpuas hati yang dia mahu dakwa sebagai ugutan nyawa (funny).

Ini baru sahaja dia pm dr lowyat forum:
pics

I replied:
pics


CRXR Business Card:
pics
pics

Sender:


This post has been edited by spacemanship: Jun 22 2009, 01:41 PM

ow, seems some serious matter here ..

really serius newbie wan act pro this will happen

@ spacemanship


does that imply, you could still make/receive phone calls using the earphones previously (as seen in the picture below)?

memang saya tahu saya boleh guna earphone tapi takkan nak guna dan bawa-bawa earphone tu sepanjang masa. menyusahkan betul jugak benda tu dan saya memang mahu earpiece tu dibaiki, senang hati la skit complete suma jugak iPhone features leh digunakan.

you said



could you list everything down, which was working fine before you handed your iPhone over to crxr? for example surfing the net via safari, make/receive phone calls and SMS, watching youtube, iPod features et cetera?

thanks

all features, all of it EXCEPT the earpiece. to be specific, wifi, music, sound, touch screen, games, video, safari, home button, on off button, volume control, airplane mode, speaker, mic, earphone, camera and when sim card inserted i still can use it to receive and send msg of course to make and receive calls but i can't hear anything coz of the earpiece problem.

Did he check the water damage sticker and show you when he open on the first day meet?

I thought that the first thing any HP technician should look for before proceed to repair anything.

If water damage early early the iPhone will show signs of distress already, and not after cxcr open it up. Anyway TS did u ask him for some form for gurantee that the iPhone during repair is totally under his responsibility?

Anyway lets be fair to cxcr and wait for his comment before jumping to conclusion

Thanks to Hanxz for letting me know about this thread, I was waiting for it.

Since I do not read/speak Malay very well, this is my version. June 2nd, we meet up in lowyat plaza kopi club at 3pm n I was late, as usual. I already know need to replace the earpiece so I straight away go to work on the spot. FYI, the earpiece is between touchscreen ribbon n lcd ribbon, so after I put back the board to test the new earpiece, the touchscreen do not response. So I thought maybe I have a shaky hands due to long flight from usa on june 1st, I told him I will give him a working used lcd for free. So we agree to meet the next day n I proceed to meet other customer due to the long holidays. On June 3rd, we suppose meet 2-3pm but I call to change to 9pm cause I still haven't work on his phone yet. I have to admit I work on his phone on 7pm. I took his complete boards n put into my own used set phone to test for a used working lcd, I tested everthing works except the home button no working n at that time, it's already 9pm. At this time, his mum call n I told her still working on it cause now need to transfer my used lcd to his set. I said I need at least 2 hours more to finish transfer n testing, so we agreed to meet 4 o'clock cause they leave at 6 o'clock and this is where the disaster start. Due to my broken malay, I thought we are meeting at 4pm june 4th and I have plenty of time to spare, I did not work on his phone that night and slept at 12am. On june 4th 10am when I woke up, my phone was off so I charge it. When power on, I received tons of miss call n sms. Only then I realized he meant to meet at 4am in the morning. I have to admit I misunderstood and I never woke up so early before. I sms back to apologize and promised to courier the phone back to him at no xtra charge to him. He said no need cause his uncle still in town, I can pass to him between 7pm and 9pm. At 2pm, I went to meet my friend a technician in lowyat n I pass his phone to him, telling him to transfer the my lcd to his set and I left to see other customer. Around 6pm, my friend call me said he has try to fix it 10 times already and the touch still does not work. So I went over at 7pm, I brought with me a set of 8gb complete board to test on his set and the touch screen works. I also test on his removed lcd and guess what, it also works. After close inspection by my friend, we noticed that the touch screen connector area got some light water damaged. So I call him to tell him but no answer. I call his uncle at 9pm to explain to him and I say I will try my best to get it work again if possible but need more times. He said he is leaving on saturday morning so I still have one day to work on it. Right after talking to his uncle, he call n I tried to explain to him light water damage board is giving the touch problem but he cut me off n bla bla away n hang up on me. After that, I start to received sms from him. Even though he is ignorant, I still work on the phone the next day trying to get the touch to work but no vail till 9pm, I call his uncle thinking to show him and prove to him the lcd is no problem is the board problem, I end up received more SMS. I only meet him once and the rest of the time is call and sms. He do not give me a chance to explain. That's all I have to said.

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Added on June 7, 2009, 12:32 amThe water mark was not trigger on the comm board, I think water sip thru the earpiece causing the earpiece to malfunction. His phone is still with me, I can let you take a shot at it to see if you can see the water damage with your naked eye cause I have let other technician took a gooood look at it already

This post has been edited by crxr: Jun 7 2009, 12:32 AM

Wow, TS is damn effin rude man, no need for such colourful language even if cxcr is wrong

anyway cxcr, any chance of just replacing the touch screen connector and not the whole lcd screen? i guess it would be cheaper isn't it? and sorry, not much of an iphone hardware techie, just trying to find some win-win solution for both of u

This post has been edited by dailylulz: Jun 7 2009, 12:45 AM

Good that now both sides story is up. Now it hang on balance.
From what cxcr's screenshots shows, cxcr is trying to explain and do what he can.

Anyway cxcr, i did some googling regarding the connector issue, i found this interesting link

http://www.hackint0sh.org/forum/f131/71935-2.htm

the last reply

I did better, I replace a good working complete screen for free but the only problem is, the touch function do not work due to his damage board giving problem. Free screen is as far as I can go and I honor my promise, but free logic board is out of the question, do understand that replace earpiece got nothing to do with the board and I did not sell him the used water phone. Just to remind you, his screen is WORKING fine with my board. Hmm..... maybe I should do a video.

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Added on June 7, 2009, 1:00 amLike I said, it's not that, it's the board problem

This post has been edited by crxr: Jun 7 2009, 01:03 AM

Sorry, I never see inside iphone before so not sure where the sticker is. Now I understand why the sticker don't show anything... light water damage cause normally won't be able to see until problem happen.

Was browsing around, I like this bro signature, just to share.

http://forum.lowyat.net/topic/1054451

This post has been edited by crxr: Jun 7 2009, 01:08 AM

with a hot head like that, it's hard to find a solution .
Just because he just graduated and got a degree in law i presume, he is the mr know everything... but de-grading others who has less education was totally not necessary..
the attitude like that wouldn't solve any problem

as every1 can see,mr.crxr has try to be reasonable but the only person not co-operating here is TS himself.
every1 here know there is no authorized repair shop for apple iPhone except for MAXIS IPHONE 3G. every repair, has a risk .

my suggestion is to repair all the others without any charges except for the ear piece.(* back to original condition *) and let TS find another repair man to fix his phone.

in most cases where when one TS has a thread against another person .. the TS is always the victim ...but for this , i am on CRXR side ....


CRXR: u got my support .. Support + 1

This post has been edited by Choongster: Jun 7 2009, 01:13 AM

Agree with you, there no need for rude language. That won't help much but will make it worst. I also will ignore if someone send me that kind of message to. Who's care uncle is police or not...

@ crxr

how much is the total cost to replace everything? as in, to make it completely functional? excluding labour

This post has been edited by nokia2003: Jun 7 2009, 01:16 AM

Not siding anyone, but do the touch screen working b4 you(crxr) replace the earpiece?
Did you check before strat on your job?

I do not have 16gb logic board with me, I was going to propose to hjm a 8gb in exchage of his problem board + rm100 and the outstanding on the replace earpiece but he cut me off.

i'm trying to figure out a working solution for both of you.

what's the total price to fix his iPhone (with and without the earpiece replacement)?

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Added on June 7, 2009, 1:32 amremember don't include the labour costs

This post has been edited by nokia2003: Jun 7 2009, 01:32 AM

It's a water marker, not water sticker. It's at the bottom of the headphone jack, white circular marker. It will turn half red if there's any contact with water. There's one more on the bottom connector as well but not visible to the naked eye.

TS complained that he got conned the first time when buying the phone with broken earpiece, well TS should check the phone thoroughly before purchasing it. There are possibilities that the earpiece is not functioning because of water sipping thru the earpiece. If that happen then the water marker won't be activated.

@crxr
Is the touch screen working before you start dismantling the phone?

Light water damage phone problem will show up slowly if you do nothing to it. I separate board from the set to replace the earpiece accelerate the problems. Heavy water damage render phone useless immediately, u can verify by trying or asking any phone technician.

Does that mean that before you 'touch' the phone, the screen was working. After you opened up and changed the earpiece, the touch screen is dead?

I want to get this over with, if the TS can pay me rm200, he can have a working 8gb iphone back. That's the best I can do.

well if you can be as transparent as you can, i'm sure that TS can accept this figure.

that is why i suggested that you list down the pricing for each part/repair to install trust on TS in regards to this.

This post has been edited by nokia2003: Jun 7 2009, 01:46 AM

What I try to said, dismantle complete board from mid section and reconnect back will not render touch function not to work unless the board itself already has problems but doesn't up initially. I would said it was working at the first meet up and stop working right after in front of TS present hence I propose FREE screen.

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Added on June 7, 2009, 1:56 amThanks Nokia but I do not think he is a reasonable boy, just look at the SMS he sent, a lawyer to be maybe? I only try to fix his phone and in return all the personal attack SMS to me and my family. The list - rm100 for the 8gb board, rm50 for the earpiece n rm50 to cover the courier fee to sabah.

This post has been edited by crxr: Jun 7 2009, 02:04 AM

Shock to see those rude replies in the sms.

But hopefully this case can be settle in a well manner way

Off topic, but hurling verbal abuses at opponent during court does not consider a good defense

Haha, hope this will be settle peacefully anyway.

EM, first when i was read at TS explanation then i after read crxr i think TS is somehow rude, , there a possibility that its broke down after crxr open it but i don't you should use your so called Degree accuse him like that... other people also have their own degree/diploma not you only.

im not side with crxr or TS but i think you guys should discuss at it then think a best solution for both of you, and also crxr i think you can post a picture of that water mark being into his phone so that it can boost up the trust for other to you.


cheers both to crxr and TS.
Taka.

aku ada citer aku sindri...ko pun ada la...ok....fair enough...no problem......tapi ko defend yourself coz you are the technician and want to explain to me logic board and electronics and you expect me to say..o0h i accept it coz you are the expert one. Don't you understand along this time...I just want you to give me back my machine with all function and features working plus the earpiece that you repaired and 150 for you as we agreed on it. You water damage claimed makes me cannot use the machine anymore, is it?no need to explain deep down why and what all that. All these time, you never want to admit and want to tell me you have problem to fix it and why is that?is it hard for you to explain and tell me there were problems and I need more time to fix it, but you never tell me from the day you brought the machine. That is why I said you never want to admit you can't fix it and you don't want to be responsible and you made it my fault. If I said and I noticed you can slide it at the first you touch the machine and meaning you already know it's working perfectly but I know you can say you did not check it. The machine already with you until today, 6 days. You have more than enough time to fake everything. I don't trust everything you said anymore. If this cannot be settled , I'm the one that lost everything. Not you.

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Added on June 7, 2009, 10:33 amI know I'm a kind of rude and hot head but don't you understand the feelings I came all the way from Sabah and we already lost most of out time for 2 days just waiting for empty promised, in the end, I didn't get anyhting.

Anyway thanks.

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Added on June 7, 2009, 10:45 amagree, who cares my uncle police or not, I'm only sms crxr to folllow the time as promised and not treating my uncle like us that hav been waiting and waitng but crxr never showed up and I'm also not the one that sms want to report a police about this matters. crxr did sms my uncle want to pass the phone to the police and want to report my "threatening" message.

cheers.

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Added on June 7, 2009, 10:49 amlike i said for how many hmmm...lost count already...no need to explain deep. I gave you my working machine except the earpiece for you to fix and you suppose to give me back my working machine with the earpiece repaired. Pay you RM150 for the earpiece. understand?


This post has been edited by spacemanship: Jun 7 2009, 10:49 AM

@crxr..

i'm not an iphone user.. but as a technician.. you have full responsible to the item that given to you by its owner...
when you damage the item then its ur responsible to replace it.I did damage a customer pc motherboard, but then i replace it
with a new board.
In this case, its seems that you dont want to responsible on what you do....
and yes.. he is being rude to you... but if it was me.. i already punch your face.. you know y?..

1. The item is so expensive, the price is like buying a notebook.
2. You given hope to people so that he trust you that you can do it easily. You said like you are pro.. yet.. u damage the phone.
3. When you buy an expensive item, you will love it.. its so painful when other broke it..especially the one who u give trust to repair it

From the owner words, its seems only the earpiece is not working, then why its screen suddenly malfunction?...
then you blame his board?.... as same from the previous comment's, have you test that the touch screen is working or not
before you disassemble it?.. its your responsible to check it before you disassemble it..

so crxr..
this time your customer win. i cant be on your side, because you are the fault one. i hope the person who support you is not
your friends. please dont deny it... you just make thing worst, i got meet technician like you, it look like he can do anything, but in the end, so frustrated

aku ada citer aku sindri...ko pun ada...ok...no problem...adil la....tapi ko defend yourself coz you are the
technician and want to explain to me logic board and electronics and you expect me to say..o0h i accept it coz you
are the expert one. Don't ypu understand along this time...I just want you to give me back my machine with all
function and features working plus the earpiece that you repaired and 150 for you as we agreed on it. You water
damage claimed makes me cannot use the machine anymore, is it?no need to explain deep down why and what all that.
If I said and I noticed you can slide it at the first you touch the machine and meaning you already know it's
working perfectly but I know you can say you did not check it. The machine already with you until today, 6 days.
You have more than enough time to fake everything. I don't trust everything you said anymore. If this cannot be
settled , I'm the one that lost everything. Not you.

I agree with you... I also doing something like you if the item damage while in my hand. (I also doing some hp repair too)

And I also in TS situation before (happen in 2 weeks ago). I just want to change my expensive Guess watch battery which only cost RM10 but end up there is some damage to the outer body and back cover because the so call pro watch technician cannot close the back case perfectly. I just ask how solve that problem. So the lady explain what can be done and the cost will not be bear by me. After 2 call made by the shop, I getting back my watch good as new. Just pay the battery.

Good luck to both party to solve this issue fair and square...

TO BE HONEST ::

I dont think its fair, hs pays 200 for a 8gb phone, it was 16 gb to begin with .

U are responsible for the phone. Dont come out with all that, accelerate the problem and what not.

This is a known fact, when I pass you an item, which has a working touch screen, I expect it to come back with a working touch screen..

All your excuses are void, because it STOPPED working in YOUR HANDS.

200 for the return of a working 8 gb is UNACCEPTABLE.

200 for the return of a working 16 GB is ACCEPTABLE.

** For one, you didnt document it, pictures of the so called water damage? I agree with TS, u may have fabricated it yourself.

Though, I believe you are a person of integrity and it may be true, but this problem cannot be fixed by throwing the blame.

You as a technician are held responsible unless you can prove without a doubt.. which you should have done with the ts when u met up with him, open up the iphone and check the internals.

Just give the ts back a working phone, and take it as a lesson.

Anymore arguing will only affect ur reputation as a trusted iphone technician

This post has been edited by omnimech: Jun 7 2009, 11:36 AM

8gb?? try again...

---

Added on June 7, 2009, 11:50 amto be clear..I will pay you only for the repaired earpiece RM150 and I want you to send me my working 16gb machine.Remember 16gb and works fine.

This post has been edited by spacemanship: Jun 7 2009, 11:50 AM

TS is right....
technician should be responsible for the damage...

and y must ts get 8gb??
and have to pay for it??

doesnt make sense at all...

this is the best that i can think of and I'm sorry if I offended you and your family. I just need you to be responsible and as I said and promised you'll get your RM150 (earpiece as agreed). If you agree on this, we'll can arrange for meeting again and I'll find someone there to collect it from you so inspection on the 2G 16GB WORKINGS MACHINE can be done on the spot.

This post has been edited by spacemanship: Jun 7 2009, 12:10 PM

TS's words are beyond buyer & seller system
problems cant be solved with just words u know.. call him now and solve this pls
no nid to solve it thru here

I had good experience dealing in crxr before, but when you are a technician you needs to be responsible for stuffs you are fixing. And it the fixing was done in the public, where everyone is there to judge. If you are TS, some one "broke" your iPhone in front of you what will you do.

TS, because you are angry, doesnt mean you should act like a moron. This shows how stupid an educated man can be. No wonder Msia education dont produce talent anymore.

yepz..i know..I only want ppl to be the judge and as witnesses coz when we come to the conclusion and the end of this what we agreed to settle this problem..this thread will be as an evidence and claimed referral.

anyway thanks..

i would really like to see a picture of the two of u shaking hands to end this thread

@spaceman
try reading the replies you sent to crxr, and compare those that he sent you.
I'm surprised crxr had not retaliated to your insults which are bridging on to personal attacks and provoke.
We all have emotions behind that keyboard and phone that we are communicating with, if someone would just fcuk you on the street suddenly just like that, what would you do?

So what if you have a degree? Every tom, d*** and harry on the street has one.
Those SMS don't even reflect an inch of that educated side of yours, if what crxr had said is the truth (which i would tend to believe), he have already extended an olive branch to you by offering the 8GB working replacement.

ShIt happens and neither you nor crxr would want this to occur, there's only one approach which can solve this issue amicably which is give and take.
as to what another forummer had said, there's no official iPhone 2G repair in M'sia and there is definitely a risk when you make that decision to ask somebody to open the phone up.

So what's your stand bro?

i do happen to agree with =Hanxz= on this one. even though (biased issue aside), i know =Hanxz= personally as a friend.

clearly there is a misunderstanding over here, which is caused ultimately by the language barrier. the truth is despite bahasa malaysia being the official one, not many could comprehend it as well as you do.

in regards to this issue, as far as i know, the 16GB version is pretty limited and scarce in the "used parts" market. hence it may take crxr a while to scout one for you.

however, if you are not keen on the 8GB, i suggest that you lay out clearly in black and white here and to crxr and you are willingly to provide him with adequate time. no more spewing out obscenities or profanities.

"Sabar Itu Separuh Daripada Iman"





This post has been edited by nokia2003: Jun 7 2009, 02:29 PM

The insults aside, because I can understand his frustration. (Not justifying the swearing though)

You are being biased. Look at it from a Client - Technician aspect.

When the client passed the phone to the technician, everything but the ear piece was working.

Now the technician want to pass back a non working iphone to the client.

Instead of agreeing to fix the problem, he wants to charge more money and give back a 8gb iphone from the 16 which was originally given to him.

TBH, this can be said that the technician is taking advantage, and there is nothing wrong with the 16 gb in the first place, he trying to replace a cheaper product with what he was originally given.

I dont see how this is fair.

Like you said, theres no official iPhone 2g repairer, but when the technician took it, he should have opened it up and check for this damages and showed it to the client and gave some kind of disclaimer and say, I will try to fix it, but look at this part, it looks like water damage, the phone might have some problems.

The technician didnt, and thus voided and claims he has to "damage done".

To be fair, he should take this as a lesson and give the client back a working iphone as he promised and let bygone be bygones. Let this be a lesson to the technician.

Facts .
1. When item was given to technician with so called (water damage) Iphone touch screen was still working
2. In the hands of technician, touch screen ceased to work due to (acceleration of water damage ) wtv that means.

There is no way that technician can prove it was due to client that the phone touch screen ceased to work. Therefore it is only fair, that technician take responsibility and fix the problem for free (or with an additional charge, 50 to me sounds alright) or replace the clients iphone with one of equal value and specifications.

Im trying to be fair to both side, and from the facts, this is what i deem fair to both sides.

Technician , cant just say it was due to client that the phone cant work. when the phone was passed to him, everything was working all right.

@omnimech
I am being BIASED, based on the insults that guy had threw on crxr,
if he had just kept silent and reported the case here, my ball would be in his court and not crxr's

This is largely due to the fact that, I am a service provider myself and customer first motto being the international known fact, this does not mean customers can abuse that right of theirs and spew shiat like no other.

You don't know what you're talking about sir, charging an additional RM50 can't fix the problem, the logic board is like the MOBO of your PSP.
SO if your psp's mobo is damaged, is RM50 sufficient to fix it?

what else do you expect from an angry guy to do?I'm not asking him to replace it with the new one or 8gb 3G or money. I'm done giving him time and we already wasting it until today. If he said that he will not guarantee the machine will works after he opened it and tell me clearly what can happen and I agreed on it, that's ok. I also expected the earpiece repair process successful and if not at least I get my machine works fine like the first time i let him touched it. this is no black and white but it based on trust an responsibility. I am responsible on what I said to him and I said sorry but why need to argue about victim's attitude when we already knew he'll pissed and from the first we sms each other, he never say anything about admitting and sorry for cannot meeting us and never tell earlier that he can't make it. I can easily considered it as rude also coz I'm not the only one that waited him for hours, my mother also with me along that time coz only both of us went to KL. If he said I don't respect him I can say he don't respect us as well. We waited and waited for empty promised. I have the rights to get angry and he has the rights to be offended but he must solved this until we get an agreement.

wow. joined today and fresh of the boat, with a post here.

you must share a heavy sentiment to compel yourself so greatly.

Like I said, your being biased. (So basically, if a client get angry at you, you can choose not to serve him ? and you dare say ur a service provider. Im not goin to defend ts, but thats besides the point)

I know what a logic board is, do not patronize me.

If it was my own fault that my PSP was spoilt, I will gladly pay for the repair, or purchase a new one.

But that is besides the point, you are trying to redirect the purpose of my post.

If i send the PSP to you to repair a faulty button, and you call me back and tell me, Ur psp cant start, mobo problem, probably caused by me dropping it too much.

How is that fair ? When I gave you the psp, it could turn on and work. only the button wasnt working.

Now you want to charge me to repair it ? Paying 50 bucks to me is overkill alraedy , since its added cost from what i originally paid you to do .

This post has been edited by omnimech: Jun 7 2009, 02:56 PM

@=Hanxz=

I'm also in a freelance pc repair service for part time, and I have no problems admitting to customer if I messed up and I can't do it. If I have to pay or replace I'll do it. This is how you become a service provider and it's in the service business category. If you don't want to be responsible and don't want customer to be angry at you don't do business from the beginning.

This post has been edited by spacemanship: Jun 7 2009, 03:17 PM

yes.. i joined today, because my friend told me some jerk dont want to admit what he did and got support, in the result will cause my friend's problem will be ignored and the guy win this thread...

even 1 pixel of LCD screen lose, customer already noisy to ask for replacement... how about 1 malfuntion touch screen?..

This post has been edited by adxicible: Jun 7 2009, 03:57 PM

oic. good to hear that you are an acquaintance of TS.

that way, things will work towards a more transparent outcome.

Phone is not pc, you do not carry your pc around, you will not put it to the washer with your clothes, you drop it from the table....etc. phone suffer more abuse than pc, all this will/might have some effect on the phone cause the shock.... The phone here lcd is no problem, only the logic board due to slight water damage. dismantle the board will not render the touch function not to work, if just dismantle a board from the mid section to repair iphone will render phone malfunction, then repairing an iphone will cost at least rm600 cause need to replace board for every repair. The main issue here is the board has slight water damage n cannot see with naked EYE unless you are SUPERMAN, which I am not when we meet on the first day. I have repair/dismantle more than 100 sets of iphone, if I can damage a board so easily, then I must be stupid to repair phone for people for rm150 knowing I have replace logic board for every dismantle work.

This post has been edited by crxr: Jun 7 2009, 04:34 PM

1. yes i do, i can choose who not to serve and who to serve, prior to our service deal.
2. If you know the cost of the hardware, you would not even state RM50 for starters.
3. I do agree that crxr have to be responsible in this scenario but this does not warrant TS to spew out all the profanities out.

btw, i'm just using PSP as a metaphor or figure of speech, and it does not reflect what you are trying to say here.
I am being BIASED to stress TS's uncouth behavior towards others.

I've stated my point which is you being rude, and telling all the grandmother stories of your uncle being a police and your family in the oil palm business to intimidate others.
You're just trying to throw your weight around like a bully in the school's playground.

Bickering with you on service providing would not be productive for me, when my point all this while is pointing towards your impertinent manner of conduct.

[quote=crxr,Jun 7 2009, 04:32 PM]Phone is not pc, you do not carry your pc around, you will not put it to the washer with your clothes, you drop it from the table....etc. phone suffer more abuse than pc, all this will/might have some effect on the phone cause the shock.... The phone here lcd is no problem, only the logic board due to slight water damage. dismantle the board will not render the touch function not to work, if just dismantle a board from the mid section to repair iphone will render phone malfunction, then repairing an iphone  will cost at least rm600 cause need to replace board for every repair. The main issue here is the board has slight water damage n cannot see with naked EYE unless you are SUPERMAN, which  I am not when we meet on the first day. I have repair/dismantle more than 100 sets of iphone, if I can damage a board so easily, then I must be stupid to repair phone for people for rm150 knowing I have replace logic board for every dismantle work.

[/quote]

PC=Personal Computer can be a laptop that you can carry around. I just now asked you n even sms u politely, seems you still explaining it deep and still don't have solution that we can both agreed.

---

Added on June 7, 2009, 5:03 pmbtw, i'm just using PSP as a metaphor or figure of speech, and it does not reflect what you are trying to say here.
I am being BIASED to stress TS's uncouth behavior towards others.
I've stated my point which is you being rude, and telling all the grandmother stories of your uncle being a police and your family in the oil palm business to intimidate others.
You're just trying to throw your weight around like a bully in the school's playground.

Bickering with you on service providing would not be productive for me, when my point all this while is pointing towards your impertinent manner of conduct.

[/quote]

btw, I don't expect you to understand coz you're not in my situation. This about tangible things, iphone and money. I did not open this dispute topic to discuss feelings matters and manner of conduct.

This post has been edited by spacemanship: Jun 7 2009, 05:17 PM

I think it's hard to settle this cause you want me to do it your way, I think your offer is the solution you want me to propose to you and your apology is not accepted. You are no a kid, you never think before you speak/SMS. Angry is not an excuse, try tell to the judge you kill someone cause you are angry. As I have pointed out, I have no 16gb logic board on hand, so why don't you tell me what to do since you are so EDUCATED!!

@ crxr

how much time do you need to scout for a 16GB? estimated


p/s it hurts my eyes and sends chill down my spine seeing those text messages in capital letters, especially the second last one.

This post has been edited by nokia2003: Jun 7 2009, 05:24 PM

I already told you what to do but you said you don't have 16gb logic board then you want me to accept 8gb??that's your best solution?ok..if you want me to accept 8gb I want opinions from others forumer whether i need to accept it but you have to pay me for making me lost my 16gb, propose to me the reasonable price i shoud ask from you?

or..I don't agree.

problem is, how long are you willing to wait? items like these (like i have mentioned here) are hard to come by.

*disclaimer: i'm not in any way affiliated with crxr. regulars in the iPhone forum can prove this.

i've been following this situation rite from da begining...
1stly, u being a law grad, shud at least know how 2 talk 2 ppl...u cant just be rude to them and be ignorant at da same time
2nd, ur iphone, like u said, is a 2nd hand unit. no one noes how the previous owner used it.
he might or u mite have accidentally caused sm amount of water 2 go into da phone...so i suggest u quit pointing at crxr and tink for abit
if u can wait, let crxr get a 16gb logic board and we shall see how r the charges for tat...
if u cant wait, then accept da 8gb board...

@crxr, how much is a 16gb board ya?

If this problem cause by light water damage, normally only some connection is lose... Can logic board reball make it back to normal again.

Correct me if I wrong.

ps:- don't ask me how to do it... I don't have professional tools to do myself.

Trust me, I want to get this over with as soon as possible cause I do not like to have this law grad. on my back and SMS in the middle of the night with some Good WORD of advice to me or my families, or bless me in the morning to cheat more people. If not mistaken, a used working (hopefully no water damage) 16gb logic board will cost anyway from rm450 to rm600. Simple calculation, a used 16gb set by itself should run rm1300 - rm300 for the lcd, rm500 for the comm board n rm500 for the logic board.



---------------------------------------

I might be old but I am wise and self control, you might be young but stupid and rude. I rather be old then young.

you can say anything you want about my attitude, no problem. but settle your problem first. ok you give me back 8GB 2G working machine and I want you to pay for the damages coz i lost my 16gb. so how much you're willing to pay?you are not the only one that want to get over with this a.s.a.p. just reply me here and settle this. no need to waste time anymore.

---

Added on June 7, 2009, 8:04 pmi know how to talk to ppl but not the one that being denial and irresponsible.the important thing I used it for months already and working fine except for the earpiece. if i accept the 8gb crxr suppose to pay me for the damages.

---

Added on June 7, 2009, 8:07 pmi can't wait but i want to accept the 8gb 2g working machine but crxr need to pay me for the damages coz I lost my 16gb. That's the best I can think of now.



------------------------------------
I'm young but at least I'm being responsible

This post has been edited by spacemanship: Jun 7 2009, 08:15 PM

i think csxr give you 8gb i phone..
settle...

tk payah byr2..

really no need to pay and mine was 16gb??I don't think so.

@ crxr

at this rate, i reckon that you will need to top up a little, in addition to, produce a working 8Gb iPhone.

i can only say that it is your bad luck to encounter something like this, and like all business propositions, there are bound to contain risks.

just treat the immaturity of TS as an added on injury to the bad luck.


*****************************************

quoting from this



not wanting to make this personal, but you are far from claimed.

This post has been edited by nokia2003: Jun 7 2009, 08:25 PM

seriously, crxr, i want to point out something here. if you think you cannot work on TS's iphone within the speculated time (which you agreed attending to 7pm the next day), why the hell did you take it? where's your part of the responsibility? you claim to have so many other stuffs to do, but you simply just take your customers for a ride? seriously, trying to fit myself into TS's shoes, i'd be flashing angry too. someone out of no where fixes my earpiece, then tells me water damaged this and that, and asks me for another RM200 to downgrade my iphone, i'd get furious too!

someone earlier talked about taking the risk to repair? so person who's repairing also has to take the risk of further complicating other damages right? fact is, you accelerated the damage. and being in the situation where you are now, there isn't anyone else to be blamed. if you knew that opening the logic board would accelerate the damage, couldn't you have checked for the seepage of water inside it before you actually work on it? or is it another case of the technician knowing nothing about his work?

and TS, just a word, even if the person is uneducated or what, you have no rights to insult anyone like that. that brings you to a level worst than even human beings. i know you must be frustrated, as i too, if being put in the same situation will be too! so now, since this problem has gone public, probably there would be an easier way to settle things here. RM50 for sending it back to sabah? seriously, it's your fault as the technician, and charging him that fee would be inappropriate when you could have troubleshoot it when he was there.

Well ehm not standing on any side... But I think he shouldn't have topped up for the so-called damages on the 16gb... Since he already promised to return you a fully functioning iphone 2G...

AND... TBH... Buying any second-hand phone has certain risk... Think... Why did the seller of the iphone ignore when you complained? There must be a hidden problem behind all these right? NOONE knows how the previous owner used it; he might have dropped it on some wet places, or even worse, into the washing machine (for a second or two, picked it up, and sold it away before the damage took place).

I had a phone dropped into a pile of water (IN THE RAIN), and the phone only started to show signs after half a year... So I understand what crxr is trying to explain.

Quoting from so many other posts, if slight water damage is not visible, then I can only say that... BOTH of you were too unlucky on that spot of time.

Well crxr, you are just unlucky to have this... Just take it as a bad day =)

By the way, the words in the conversations hurt my eyes... *nod nod* a law degree holder SHOULD NOT say that.

"I KICKED HIM ON HIS *** BECAUSE I'M ANGRY" (Police says: OK you may go now... )

Peace

the seller sold me the machine and I think he already knew the earpiece problem and it was also my fault for not fully inspecting the machine on that time but I came back to tell the seller and the seller said I have to pay rm300 but still he cannot confirmed the exact amount. He said he already ordered the earpiece part but for 1 months I waited and asked him still the same excuses. I guessed he never wanted to order it from the beginning coz he mayb don't have any expertise in fixing iPhone. it's just waiting my time and life goes on with the machine I bought coz I still can use it for many things except i can't hear ppl when they call. I can use headset but it's too troublesome.

This post has been edited by spacemanship: Jun 7 2009, 09:12 PM

so thr is always a possibility tat he mite hv not told u tat its maybe more than just da earpiece which is faulty
its just bad luck for maybe both of u 2...
both of u shd give in and cm 2 an agreement...

tat is up to both of u on how 2 reach an agreement

all features works fine except the earpiece before handed it over to crxr. I'm waiting for crxr reply on my proposed solution. I know he's online but i don't want to rush him and get complaint for my attitude again.

This post has been edited by spacemanship: Jun 7 2009, 09:38 PM

I think you lost me due to your pointing. You say I cannot work within the time frame, I should throw the bloody phone back to him? or I should continue to work on his phone and fulfill my responsibility? So I should put a halt on my other work and work full time on his phone, if not I am taking my customer for a spin? and this will make you angry and give you the right to SMS people with all the INSULTING WORD like I quote "MAYB U DUN EVEN KNO HOW TO FCK! LEARN FRM UR PARENTS LA!" If you like to be people's shoes, I can forward all to you. The downgrade is the later matter, not earlier.



Are you an iphone technician? Do you know how the connectors works? I am not SUPERMAN, I cannot see the slight water damage. Like I say, the water marks is not trigger cause the water sip thru the earpiece.

If you do not know the design n construction of the iphone, do not talk technical to me cause I know already. iPhone spare parts is not easy to find, I am trying my best to get the water set to work, I just need some time. I need to work too, I cannot spent all my time on his phone. I think I am a responsible person, I offer a FREE SCREEN cause I thought I broke the touch sensor, not connector!! Then after that, it was the logic board problem. I only got to tell his uncle the problem n the TS call me back n bla bla away without giving a chance to propose a solution and follow suit with all his GOOD ADVISE. Only he got the right to insult me and later try to apologies.

---

Added on June 7, 2009, 10:00 pmOh... I am online alright but at the same time, I am working on your water phone. Please don't make false accusation like "he has the all the time to do some water damage to my phone and try to get more money from me". I know I am not rich like you and do not have a policeman uncle, but I am responsible and I earn my money the right way!!

This post has been edited by crxr: Jun 7 2009, 10:00 PM

The main point that we're trying to show you is that that particular iPhone that you've bought might have already been damaged by the previous owner or the seller before you got it in your hands. Its just that the effect had not shown up when you handed it to crxr. He might be in the wrong place for "ACCELERATING" the damage, but at least he had made an effort to replace the 16GB with an 8GB iPhone, which I think is adequate to compensate, not to mention the water damage is not caused by him.

If you doubt his words you can always bring your phone to someone you trust to prove it. Please don't take your location as an excuse, I'm sure your relatives are willing to help you in this.

In my PERSONAL opinion (no offence), you are kinda stern with your so-called solution, when he has been trying to give you a few other choices. Maybe you should learn how to give and take? Being stubborn is never a way to solve problems.

Yes, (from posts much earlier), this is not about manner of conduct, BUT it is about how to deal with life and people, right?

I've read the thread from page 1 to 4..
No matter how I look at it I only can see that the "Technician" is at fault..

The device "Broke Down" in your hand bro that is a fact that you can't deny..
so just give the guy the workable machine la bro..
in any business there is up and down so this is one of you down turn la..

is it worth it for your reputation?"
now your reputation got "Scratch" a bit, if you don't settle this your "Scratch" might turn into a "Hole"..

future customer who look at this thread might think that crxr is not a efficient n irresponsible technician.
Customer is always right maa..he gave you a working device if you spoiled it you pay la..
so just give the guy what he want la..even if you have to loose a bit now..in the future you might gain more right?

@ zerokidz

incorrect. if crxr is indeed innocent and he got a damaged unit before hand, i quote you "so just give the guy what he want la", will not only be unjustifiable and a breach of life principles as well (after all the verbal abuse and threats inflicted upon by TS)

there is no concrete proof on either side of the party as each has claimed the vice versa. but TS is tentatively seeking everything to his advantage without compromising.

This post has been edited by nokia2003: Jun 7 2009, 10:53 PM

TS claims that ONLY the ear piece is a PROBLEM at hand and crxr also know that ONLY the ear piece is broken at that time(cuz he open it in front of the customer of course la he need to confirm the ear piece before start opening the body of the iPhone, cuz he got a lot of experience what he is not a newbie)..but after he open it other stuff got damage..so still crxr is at fault..

verbal abuse and threats should be put aside..a police man cannot put you in jail if you BROKE an IPHONE without a warrant..my uncle is a police man too..not only his uncle is a police man..a police man is not ALONG who "potong jari if lari maa"..

crxr HAND broke the item in discuss..so he should pay..water damage la logic board damage la all that happen when he open the ITEM at hand..so his fault..I don't have an iPhone but if I've one I don't want to send it to a technician that is irresponsible if he broke it..to me as a customer I seek for a repair because it is cheaper than buying a NEW one..if the technician give a lot of excuses to me he does not know what he is doing and trying to cheat on me..straight forward man..if cannot fix say cannot fix it..don't give a bunch of excuses..YOU are the TECHNICIAN and you should take responsibility upon your WORK..

This post has been edited by zerokidz: Jun 7 2009, 11:13 PM

huh???!!! there are a lot of materials which i cannot possibly digest

which materials?
If possible I would like to make the statement clearer..

I am not on anybody side though..If I am wrong point me to my incorrect statement..

we really in need of blacklist, case of non working vs working seller list.
i dunno why people dont want such list, sooner or later lyn will flooded with con unannounced
at least a seller should be told how many success and how many miserably fail like this.
anyway, thanks TC for telling us the story
you should win your case because this one is so obvious, costumer is always right

@crxr, if it cost u RM1300 to get new 16gb board, just buy it...
its ur lost....the item broke down in ur hands not in TS hands...
its really as simple as that....
just be responsible...

as for all ppls that behind crxr back, just imagine....
u sent ur Ferrari to a workshop for a normal service...then after u get it back ur car, it cant even ignite...
then the mechanic told u its the engine prob and need to fork RM20k for repair...
and u already knew that nothing happened to ur car before u send it to the workshop...
so will u pay the RM20k??

ya..agreed with ur statement.

After reading thru the thread

use logic.

When a technician is so called qualified he should be able to check and quote you.

Example before repair he checked everything and quotes water damage, problem this problem that stated in black and white.

Then client can choose fix it or take it back but from this situation the technician not skilled enough to repair and later find out more problem then blame the client of course the technician have to bare that responsibility. Like the other said it broke down in your hands not the client's hand




COme on imagine this i send my phone to repair the guy tells me tomorrow no problem i go he said not ready if it repeats 3 to 4 times do u get piss. Ts have fault being rude but do u remember a technician delays your phone not 1 but 2 or 3 times i will be pissed too. The logic is do you think ppl have nothing to do then keep going back to the shop or person just to get delayed? No need to work? Petrol no need money? Time is money because u as a technician do not understand it well enough we must now pay money to learn how to repair iphone? Why do we need you then?

It shows that technician is not qualified enough to repair it. In business no such thing i must understand how the bloody motherboard or internal board works its either YOU KNOW or U DO NOT.
Furthermore i understand why TS do not trust you in postage. Because u broke your promise 1 or 2 times. Later u say u post it then but what if it never reach TS hand? TS is smart he is trying to prevent that excuse to even appear.


People pay money to solve problem not pay money to create problem for themselves.



Lastly, I think is more a technician at fault here so i hope you be responsible and bare your mistake then blaming your customer or client. Remember Customer is always right in business.

---

Added on June 8, 2009, 9:33 amI totally agreed with you on that. No need ferrari anything electronic devices are like that.

Example my samsung phone it had ribbon problem i send to shop after fixed yes the ribbon problem solved but it gave me a new problem earpiece problem. I brought it back to the shop and shoot the guy. He fixed that problem for me free of charge because you tell me who is so free wanna drive back there again let him fixed then another day drive back there and collect? Ppl have life

This post has been edited by aspire2oo6: Jun 8 2009, 09:33 AM

i dun kno if this going to be better or not. I still dun really get what crxr want to decide to solve this. I'm waiting for him like always...7 days already since 2nd of June.

Thanks.

This post has been edited by spacemanship: Jun 8 2009, 09:42 AM

[quote=aspire2oo6,Jun 8 2009, 09:24 AM]
After reading thru the thread

use logic.

When a technician is so called qualified he should be able to check and quote you.

Example before repair he checked everything and quotes water damage, problem this problem that stated in black and white.

Then client can choose fix it or take it back but from this situation the technician not skilled enough to repair and later find out more problem then blame the client of course the technician have to bare that responsibility. Like the other said it broke down in your hands not the client's hand
COme on imagine this i send my phone to repair the guy tells me tomorrow no problem i go he said not ready if it repeats 3 to 4 times do u get piss. Ts have fault being rude but do u remember a technician delays your phone not 1 but 2 or 3 times i will be pissed too. The logic is do you think ppl have nothing to do then keep going back to the shop or person just to get delayed? No need to work? Petrol no need money? Time is money because u as a technician do not understand it well enough we must now pay money to learn how to repair iphone? Why do we need you then?

It shows that technician is not qualified enough to repair it. In business no such thing i must understand how the bloody motherboard or internal board works its either YOU KNOW or U DO NOT.
Furthermore i understand why TS do not trust you in postage. Because u broke your promise 1 or 2 times. Later u say u post it then but what if it never reach TS hand? TS is smart he is trying to prevent that excuse to even appear.
People pay money to solve problem not pay money to create problem for themselves.
Lastly, I think is more a technician at fault here so i hope you be responsible and bare your mistake then blaming your customer or client. Remember Customer is always right in business.





I will try to be logical with you. I drive to meet client at their agreed place and you think I no need to spare time n money? I prefer to fix small problem on the spot to save both ourself some hassle, like you so pointed out time and money. Please get it clear to your head that I do not like to delay client, I was told to fix earpiece and I did that and it just that matter has get complicated cause of the touch issue. I at that moment do not have a used SCREEN, so I told him I need to take back with me to replace FREE OF CHARGE! and meet him the next day cause replacing a screen only need few hours and I have it at home like I told him. So later I found out the logic board got problem and I needed more time cause fixing iphone logic board is not like fixing sony or nokia, you cannot get parts in 7-11. I was trying to convey this message to TS but no, he want to bla bla away, and no, he want to insult me and my families. If reading is a difficulties to you, I can spell in out clearer for you.

1. Meet up to fix iphone at TS agreed place but touch problem complicate matter
2. Replace Free Screen meet next day
3. Next day found out logic board got problem but I still try to fix him and postpone the meeting to next day
4. I miss TS at 4AM meeting and propose to sent back to him FREE of Charge but instead call his uncle
5. I have try to no vail to get the touch to work, so I call him but TS did not ask my call, so I call the uncle
6. I explain to his uncle about the logic board problem and I cannot meet him that night as we agreed and I need more time but uncle say leaving saturday morning so I got more time
7. TS call me right after I call his uncle, so I again told him the logic board problem but he cut me off before I can propose any solution to him and Bla bla away... and follow by insult SMS.
8. Even he is rude, I still work on his phone and try to give back to his uncle before he left
9. I work until june 5th but touch still not working, knowing uncle leaving I call to see whether can meet up and explain in person to him and propose solution to him or give me more time
10. I call uncle no answer but TS sms me accusing me giving him a not working phone back, maybe he got 6 sense.
11. More SMS pissed me off and I stop working on his phone, not only TS got temper and I will not sink myself to his level


So, are you clear now!!! I try to be responsible but TS do not offer me a chance, he want me to do it his way but now only he ask me for proposal.



Oh, please remove your free bump from my sale thread cause I do not appreciate it.

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Added on June 8, 2009, 10:32 am[quote=spacemanship,Jun 8 2009, 09:35 AM]
i dun kno if this going to be better or not. I still dun really get what crxr want to decide to solve this. I'm waiting for him like always...7 days already since 2nd of June.

Thanks.

[/quote]


I see you are more polite now, I will tell you what I will do. I saw your post earlier before you edit it, you ask me to pay you rm350 + a working 8gb iphone since yours is a water 16gb iphone. This is what I think:

I prefer to try to fix ur water 16gb back to you in working condition except the screen is using mine used one cause I do not want to remove again but I do need you give time more time until june 22nd cause I have order some spare parts for it.

This was what I was going to propose to your uncle when we meet up but NO, you have to be rude...


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We are not in court, please don't cut people off, let them finish what they have to said.

This post has been edited by crxr: Jun 8 2009, 10:36 AM

Wait, what was the initial problem? It was the earpiece problem, right? Did you open the case to fix the earpiece problem? How did you fix the earpiece problem? Was there "screen problem" before you fix the earpiece issue?
Next, screen problem? Eventually it's the circuit board problem?
Note: If these problems started since you open the case, sorry, I must say you're responsible for it. It is just your unlucky transaction.

To TS, please keep your abusive language to yourself. You're just another piece of failed material of Malaysian education.
You are the one that approached crxr. It's your brother that recommended him. I reckon crxr earned his reputation.
He didn't deserve your insult. His family didn't deserve your abusive language too. You owe him an apology.
Learn to speak like a man.

This post has been edited by ALeUNe: Jun 8 2009, 10:46 AM

this is the reason why I got sooo angry and frustrated with you. I waited and accpted your excuses for 3 days when I still in KL but you failed to give the machine back and suddenly told and claimed water damaged my phone.

I started this topic coz I felt cheated and I'm really not satisfied with you. I asked for my 16gb 2g working machine but you said you dun have the board for 16gb so I compromised accept the 8gb 2g working machine along asked you to pay for the damages but you never replied me and now you still giving excuses working on my claimed to be water phone?

dun you all ppl see here how I got treated from the very beginning?I get more and more excuses and denial.

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Added on June 8, 2009, 10:45 amOk, if that what you want I give you 1 more chance and I agree with it and don't say I'm not be patient to you. 22nd June is the day to wait. As long as I get my 16GB 2G working fine machine plus repaired earpiece and you still get your rm150. That's all.

This post has been edited by spacemanship: Jun 8 2009, 10:45 AM

What excuses?? I was trying my best to give you back within 3 days knowing you come from sabah but complication happened beyond my control, can I give you back a non working phone then?? You said your seller need one months to order the earpiece, so I need a few more days to fix and I offer to courier back to you FREE, is that an excuses?? After knowing is a water set, I was going to tell you and propose a solution.

So you can use the so call excuses and insult me and my famalies? Then can I call you M*R*N law grad.?

Please use your big head to think, not other parts of your bodies. Damage parts can be repair or replace, but damage to people cannot. Excuses are excuses but you cannot use it as your own excuses and INSULT people.

Oh..... I better make it clear since I am not a degree holder and you will say more excuses. The parts is coming on 21st according to my supplier, will TRY to fix it like I say on 22nd if the parts is here on the 21st, I will definitely update you on this matter here.

This post has been edited by crxr: Jun 8 2009, 10:58 AM

I already accepted your offer. I give you time until end of this month. Just fix my machine back.

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Added on June 8, 2009, 10:55 amI already accepted your offer. I give you time until end of this month. Just fix my machine back.

This post has been edited by spacemanship: Jun 8 2009, 10:55 AM

Nobody is behind any body, they just share opinion. I know my responsibility, thank you. I don't own a ferrari so I do not know but I do know your imagination is wrong cause the issue is different. So lets said you sent for an oil change, the engine still runs but some accessories like air condition not working, so you will get a brand new aircond? I will sent you my car.

I'm not siding anyone here but here's my 2 cents.

spacemanship : I understand how you feel but you don't need to be an ass by being so abusive to TS and his family. Perhaps you could apologize to him for being abusive and all you can do now is seek for a solution between you and crxr to settle this for once and for all.

crxr : TS was quite abusive earlier on but I believe that you guys know that this section is Trade Zone Dispute Resolution where you guys come here to solve your dispute and not here to pick on one's attitude. Let's wipe off the abusive part after TS had apologize to you and concentrate on how to solve the dispute will you? Why don't you propose a solution to him now? How long more does TS need to wait before you could fix his stuff and return back to him?

The solution is a few thread on top of you. There shouldn't be a thread here in the first place if the TS will let me finish when he call me. I did not bring this to myself and is TS ask for it. Like I said, damage parts can be repair but not damage done to people and their families.

The parts will *probably* available on 21st and you promised delivery on 22nd?
Get a firm date from your supplier before you make a promise. A promise is a promise without "IF".
Otherwise, you'll receive smses from the law grad.

This post has been edited by ALeUNe: Jun 8 2009, 11:46 AM

Low grad sms lol

TS already stated that he will give Crxr until the end of the month so if both party agreed with this I think both parties should just calm down and settle it.

Like barbie say, "Why stop while you having so much fun." TS took his shot on me and I am just giving him some back.

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Added on June 8, 2009, 12:14 pmYa, that's why I make it clear "if I received it on 21st," I did not said I will but I would prefer more earlier the better if I have control over it. Anyway, I will keep him updated on this thread.



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This is what you get when you do not respect the elderly, you will be old too, you know.

This post has been edited by crxr: Jun 8 2009, 12:17 PM

Well just to comment this post... IF my ferrari is new in hand (or OLD but "first-hand") I might have punched him in his face for saying all the jokes to me. But since this is a second-hand phone, which we all don't know how was the condition way back in the first owner's hand, I wouldn't have done that. I might be blaming him, but at the same time I will blame the luck as well. See, if I was the owner and I accidentally wet it, I would have sold it and get some money before it spoils, leaving me with nothing in hand right? So when you buy something like that, you should clearly understand that, this phone wasn't with you from the beginning of time. WHO knows if water really sipped in?

You have to know, buying 2nd hand things are not as easy, because you will get all the complications; even when it comes to new things, you still get a chance to have something reconditioned.

Still, a normal consumer will ask for replacement and bla bla, I understand that. But if things come to something you can get in 7-11, I believe crxr would have fixed it earlier. Who would want a person to insult him to this extent? But if things are rare (just like the 16GB board), yes, give him time. Noone wants to ruin his own reputation for nothing, and this especially goes to someone who used to trade a lot in this forum.

Now, we shall stop arguing and let them have some peace in mind to wait till 22nd June.
Till then, peace!

This post has been edited by cheeyeen: Jun 8 2009, 02:01 PM

yes i like that way u explained.... so as a consumer need to understanding other parties if not the problem will getting worst ........peace

Be cool everyone... let settle in peace.

ps:- I did ask about the logic board reball before...