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> [WTComplaint] crxr - Case solved, [WTComplaint] crxr - Case solved

underzoom
post Jun 7 2009, 08:46 PM

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Joined: Jul 2007
seriously, crxr, i want to point out something here. if you think you cannot work on TS's iphone within the speculated time (which you agreed attending to 7pm the next day), why the hell did you take it? where's your part of the responsibility? you claim to have so many other stuffs to do, but you simply just take your customers for a ride? seriously, trying to fit myself into TS's shoes, i'd be flashing angry too. someone out of no where fixes my earpiece, then tells me water damaged this and that, and asks me for another RM200 to downgrade my iphone, i'd get furious too!

someone earlier talked about taking the risk to repair? so person who's repairing also has to take the risk of further complicating other damages right? fact is, you accelerated the damage. and being in the situation where you are now, there isn't anyone else to be blamed. if you knew that opening the logic board would accelerate the damage, couldn't you have checked for the seepage of water inside it before you actually work on it? or is it another case of the technician knowing nothing about his work?

and TS, just a word, even if the person is uneducated or what, you have no rights to insult anyone like that. that brings you to a level worst than even human beings. i know you must be frustrated, as i too, if being put in the same situation will be too! so now, since this problem has gone public, probably there would be an easier way to settle things here. RM50 for sending it back to sabah? seriously, it's your fault as the technician, and charging him that fee would be inappropriate when you could have troubleshoot it when he was there.

 

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