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 iPhone Data Usage Issues (Maxis, Celcom, DIGI), Usage & Bill diff - High bill charges!

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owikh84
post Nov 20 2010, 09:56 AM

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QUOTE(baretta @ Nov 18 2010, 11:58 PM)
Just remember, eventhough u'll using wifi, 3g or edge still running at the back. Just find out after install dataman.
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Just make sure that u turn ON Airplane mode while using wifi.
This will disable the 3G/EDGE services from local telco.


Added on November 20, 2010, 10:01 am
QUOTE(owikh84 @ Nov 16 2010, 09:02 PM)
I purchased 100MB data for RM18, started online right after that on 25/10/10
But wtf I got charged RM130.48 data although I havent even finish using the 100MB.  vmad.gif  vmad.gif  vmad.gif
user posted image
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btw, continue my case
user posted image
just imagine the total damange if i didn't buy the 100MB DATA doh.gif doh.gif

This post has been edited by owikh84: Nov 20 2010, 10:01 AM
valentinonkk
post Nov 20 2010, 11:45 AM

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QUOTE(owikh84 @ Nov 20 2010, 09:56 AM)
Just make sure that u turn ON Airplane mode while using wifi.
This will disable the 3G/EDGE services from local telco.


No la, no need to turn ON the airplane mode. Just remember to turn off the "enable 3G" & "Mobile Data" if u r using Wifi for ios 4.1. laugh.gif

This post has been edited by valentinonkk: Nov 20 2010, 11:45 AM
baretta
post Nov 20 2010, 12:26 PM

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Yep just turn off data. No need to turn on airplane mode. For me , i get 5gb/mth so ni problem at all. To others, dont think when you on wifi coverage, 3g/edge not transmit data or u'll be suprise by higher bill from maxis.
SUSchokia
post Nov 20 2010, 05:19 PM

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The officer at 123 also told me to ON the "Air Plane" mode when using wifi to avoid cellular data being tranferred, this is crazy we cant receive any call if we do that.

Maxis employed bunch of idiots that cant count the bill properly and cant give advice.

In the end, Ananda K become gazzilionaire!

shark7
post Nov 21 2010, 12:30 AM

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ivalue 1,is it really 1gb ??

bcause i use like 20+mb around 2 weeks+ already (overall)
im afraid of this hidden charge ..
krayz_underground
post Nov 21 2010, 01:35 AM

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Yup..

According to the Data Plan is 1 GB.

I used my IPhone almost 1 month..

Only 169 MB..

LoL..
Snappit
post Nov 21 2010, 03:38 AM

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guys, need help to find out Data Plan for celcom. I'm just activated my Xpac prepaid. my credit decrease so faster la... i have turn of all the necessary function, but it still decrease my credit...

any suggestion? which the cheapest data plan? I'm only using around 200mb per month

please... please....
coolio2199
post Nov 21 2010, 07:17 AM

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guys,just to share some info:

for maxis data plans (regardless 100MB,iData or iValue etc.)

for 1st statement you guys rec some might be charged for extra usage,this is because of the pro-rated

i take owikh84's case,he activate the data package on 25/10 till 06/11 (only about 13 days : 100MB/30days x 13 days = about 44MB is owikh84 was entitled but he definitely exceeded the limit he was entitled )
krayz_underground
post Nov 21 2010, 07:23 AM

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Yes pro-rated.

Like mine Bill Cycle is 7th of each month.

I registered for plan on 3rd, mine is 1gb per month.

So 1 day en-titled for 30mb average.

Checked on my 1st bill.

No trouble yet..
Servantforever
post Nov 21 2010, 07:40 AM

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QUOTE(krayz_underground @ Nov 15 2010, 12:58 AM)
is there even unlimited data plan?
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Yes there is unlimited data plan for maxis, I subscribed it last May and another forumer got it last October at the same place.
coolio2199
post Nov 21 2010, 07:57 AM

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a lot of people out there not aware of the pro-rated like u do.i mean if think logically,if u activated the svc for 10 days but u expect the telco to give u full data for 1 mth?

as for unlimited,it's only available for certain groups of customers(corp/SME,EBD etc)
krayz_underground
post Nov 21 2010, 08:02 AM

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Well..

If not a heavy user, 1gb is more than enough d.


coolio2199
post Nov 21 2010, 08:21 AM

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even unlimited also there'll be a capping when reach 6 GB tongue.gif
owikh84
post Nov 21 2010, 09:18 AM

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QUOTE(coolio2199 @ Nov 21 2010, 07:17 AM)
guys,just to share some info:
for maxis data plans (regardless 100MB,iData or iValue etc.)
for 1st statement you guys rec some might be charged for extra usage,this is because of the pro-rated 
i take owikh84's case,he activate the data package on 25/10 till 06/11 (only about 13 days : 100MB/30days x 13 days = about 44MB is owikh84 was entitled but he definitely exceeded the limit he was entitled )
*

noted that when I went to check at Maxis CS yesterday.
what I thought previously was I will be charged RM18 from 25/10 till 25/11 within 100MB limit. doh.gif
from ur above statement means I will be entitled 100MB if I activated the data package from 6th monthly.
coolio2199
post Nov 21 2010, 10:08 AM

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QUOTE(owikh84 @ Nov 21 2010, 10:18 AM)
noted that when I went to check at Maxis CS yesterday.
what I thought previously was I will be charged RM18 from 25/10 till 25/11 within 100MB limit.  doh.gif
from ur above statement means I will be entitled 100MB if I activated the data package from 6th monthly.
*
I believe your statement date aka BC/bill cycle is 7th,so any service that you wish to activate,remember to activate any service on 7th smile.gif
noobie123
post Nov 21 2010, 07:16 PM

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Just something to share with u all.. My friend she is using maxis and her data exceeded abt 100mb and her maxis bill was RM1k so maxis charge her to maximum RM250. After that we make noise at MC KLCC till a supervisor come out and finally they waive RM60 for her.. Better than nothing la... Condition is this is ur first time first mth of ur data package and u must be a prompt payment...

This post has been edited by noobie123: Nov 21 2010, 07:17 PM
cy97
post Nov 21 2010, 07:57 PM

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QUOTE(noobie123 @ Nov 21 2010, 07:16 PM)
Just something to share with u all.. My friend she is using maxis and her data exceeded abt 100mb and her maxis bill was RM1k so maxis charge her to maximum RM250. After that we make noise at MC KLCC till a supervisor come out and finally they waive RM60 for her.. Better than nothing la... Condition is this is ur first time first mth of ur data package and u must be a prompt payment...
*
Your friend is stepping in a black holes! Trust me she will face the same problem over n over again。 Good luck!
shark7
post Nov 21 2010, 09:47 PM

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QUOTE(krayz_underground @ Nov 21 2010, 01:35 AM)
Yup..

According to the Data Plan is 1 GB.

I used my IPhone almost 1 month..

Only 169 MB..

LoL..
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yea.rarely use 3g..bcause always use wifi.faster

but how to check calls and sms we sent ?(maxis)
noobie123
post Nov 22 2010, 01:41 PM

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QUOTE(cy97 @ Nov 21 2010, 07:57 PM)
Your friend is stepping in a black holes! Trust me she will face the same problem over n over again。 Good luck!
*
Hahaha...Nola maxis wont have chance anymore cos after the RM60 waive we go Digi and port liao.... rclxms.gif rclxms.gif rclxms.gif rclxms.gif
valentinonkk
post Nov 22 2010, 02:10 PM

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QUOTE(noobie123 @ Nov 22 2010, 01:41 PM)
Hahaha...Nola maxis wont have chance anymore cos after the RM60 waive we go Digi and port liao.... rclxms.gif  rclxms.gif  rclxms.gif  rclxms.gif
*
Actually there is another way to solve with Maxis, anyway it is too late now. doh.gif

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