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 iPhone Data Usage Issues (Maxis, Celcom, DIGI), Usage & Bill diff - High bill charges!

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S E K A I
post Nov 16 2010, 10:58 PM

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walan.. maxis really need to fix this kind of problems if they still want the customers to stick in with their current plan.. if not all will migrate to other operators..

Extra charge every single excessive usage is very troublesome. should make it an unlimited data plan for ease of customers!
owikh84
post Nov 16 2010, 11:55 PM

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QUOTE(ah_keh @ Nov 16 2010, 10:01 PM)
Could it be that the RM130.48 is your SMS data?

I have just called and complain regarding my bill, the operator said I subscribed a 1 day pass but instead I subscribed a 2 hours pass, how the hell can I exceed 100MB within the 2 friggin hours? No hardcore surfings just few chats from WhatsApp.  vmad.gif
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Impossible to SMS that much, Ive never even SMSed more than my value package limit.
I think they charged me both the RM24 100MB and RM per MB

QUOTE(S E K A I @ Nov 16 2010, 10:58 PM)
walan.. maxis really need to fix this kind of problems if they still want the customers to stick in with their current plan.. if not all will migrate to other operators..

Extra charge every single excessive usage is very troublesome. should make it an unlimited data plan for ease of customers!
*
+1
cy97
post Nov 17 2010, 12:20 AM

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QUOTE(owikh84 @ Nov 16 2010, 11:55 PM)
Impossible to SMS that much, Ive never even SMSed more than my value package limit.
I think they charged me both the RM24 100MB and RM per MB
+1
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Complain to Mcmc may help ! Maxis is famous of blood sucker yet still a lot of die hard fellows try to defend it 
coolio2199
post Nov 17 2010, 04:52 AM

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QUOTE(ah_keh @ Nov 16 2010, 11:01 PM)
Could it be that the RM130.48 is your SMS data?

I have just called and complain regarding my bill, the operator said I subscribed a 1 day pass but instead I subscribed a 2 hours pass, how the hell can I exceed 100MB within the 2 friggin hours? No hardcore surfings just few chats from WhatsApp.  vmad.gif
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as per ur statement,ur being charged more due to its pro-rated,u can notice tat from the activation date comparing to ur statement period
Loonie2
post Nov 18 2010, 12:21 PM

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QUOTE(owikh84 @ Nov 16 2010, 09:02 PM)
I purchased 100MB data for RM24, started online right after that on 25/10/10
But wtf I got charged RM130.48 data although I havent even finish using the 100MB.   vmad.gif  vmad.gif  vmad.gif
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The data charges include sms, mms, & internet charges...

The 100mb they only charged you RM7.55 and they misinformed you bro, the 100mb is RM18 per month...

checked my calculation >>>>> 13days/31days x RM18 = RM7.55

The data charges of RM130.48 no itemised billing?
I supposed you have the itemised billing cos they charged you RM 2.74



This post has been edited by Loonie2: Nov 18 2010, 12:31 PM
valentinonkk
post Nov 18 2010, 01:32 PM

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QUOTE(cy97 @ Nov 17 2010, 12:20 AM)
Complain to Mcmc may help ! Maxis is famous of blood sucker yet still a lot of die hard fellows try to defend it 
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No, it is USELESS to complain to MCMC!!! Try to complain to Maxis FB! It works very well! laugh.gif
NutterButters
post Nov 18 2010, 07:34 PM

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Question...I know some of you have gotten the bug where it shows both sent and received data to be around 4GBs. (It happened last week to be exact) Does the amount of the data you use still get updated as you go along? Like for example mine was 4.2GB, an additional 100MB would be 4.3GB. Does the data usage still update itself?

ClericKilla
post Nov 18 2010, 07:35 PM

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Maxis dangerous using the data if exceed 1GB confirm puke looking at price of surfing the net while DiGi if exceed limit speed is throttled down to 128kbps and not overpaying then what you should! Safe! (Y)
cy97
post Nov 18 2010, 09:10 PM

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QUOTE(ClericKilla @ Nov 18 2010, 07:35 PM)
Maxis dangerous using the data if exceed 1GB confirm puke looking at price of surfing the net while DiGi if exceed limit speed is throttled down to 128kbps and not overpaying then what you should! Safe! (Y)
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Digi still give u full speed during off peak hours n holiday 
sukhri
post Nov 18 2010, 10:01 PM

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Nahhhhh.. I already migrate to digi smart plan.. Maxis plan is worstvever.. So much hidden charge
preducer
post Nov 18 2010, 11:49 PM

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QUOTE(fuiyo @ Nov 15 2010, 07:43 PM)
Anyone in KL manage to consistently get above 1.5-2.0Mbps on Maxis 3G in KL, Subang, Sunway or Damansara using your iPhone 3G and above?
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my area easily i can get 1.5-2.0mbps. but when it's congested, 0.5mbps the worst i have gotten.
preducer
post Nov 18 2010, 11:54 PM

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QUOTE(krayz_underground @ Nov 13 2010, 05:46 PM)
I see...haha

Just bought IPhone 4.

So scared to turn on 3G and Cellular Data all the time.
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been using for 2 mths now with 3g and cellular data on 24/7.
no issues whatsoever even my data usage is accurate comparing between maxis bill and iphone stats.
baretta
post Nov 18 2010, 11:58 PM

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Just remember, eventhough u'll using wifi, 3g or edge still running at the back. Just find out after install dataman.
ClericKilla
post Nov 19 2010, 09:47 AM

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Question : What telecos see of Data usage through their computer and charge us differently is it true? Some my friends told me what they see is more likely fake and not accurate comparing seeing in the iphone usage.
Mackiddo
post Nov 19 2010, 11:37 AM

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QUOTE(baretta @ Nov 18 2010, 11:58 PM)
Just remember, eventhough u'll using wifi, 3g or edge still running at the back. Just find out after install dataman.
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nope, no such thing. it's either wifi or 3G/Edge. when wifi signal is lost or low, it will switch to 3G/Edge

This post has been edited by Mackiddo: Nov 19 2010, 11:39 AM
baretta
post Nov 19 2010, 12:26 PM

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QUOTE(Mackiddo @ Nov 19 2010, 11:37 AM)
nope, no such thing. it's either wifi or 3G/Edge. when wifi signal is lost or low, it will switch to 3G/Edge
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user posted image

Well, u can see blue one is on 3g. Grey one is on wifi. Tested many time. There are still got activity on 3g eventhough u on wifi. And this i testing at home.
krayz_underground
post Nov 19 2010, 05:58 PM

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May I know what application your using on the screenshot above?

Anyway, I'm doing some testing by letting 3G and Cellular Data on all the time.

Been one week plus and from the Usage recorded on IPhone.

I'm only using 159.00 MB.

Let's see on the 7th of December whether I got charge extremely..
readix
post Nov 19 2010, 06:05 PM

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QUOTE(krayz_underground @ Nov 19 2010, 05:58 PM)
May I know what application your using on the screenshot above?

Anyway, I'm doing some testing by letting 3G and Cellular Data on all the time.

Been one week plus and from the Usage recorded on IPhone.

I'm only using 159.00 MB.

Let's see on the 7th of December whether I got charge extremely..
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bro.. you dont need a screenshot app for iphone... it has that function built into the phone... blush.gif
baretta
post Nov 19 2010, 07:12 PM

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QUOTE(krayz_underground @ Nov 19 2010, 05:58 PM)
May I know what application your using on the screenshot above?

Anyway, I'm doing some testing by letting 3G and Cellular Data on all the time.

Been one week plus and from the Usage recorded on IPhone.

I'm only using 159.00 MB.

Let's see on the 7th of December whether I got charge extremely..
*
dataman...
krayz_underground
post Nov 19 2010, 07:40 PM

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Dataman?..

Free apps on iTune?..

waIt i'll try and search first..

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