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 iPhone Data Usage Issues (Maxis, Celcom, DIGI), Usage & Bill diff - High bill charges!

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coolio2199
post Nov 17 2010, 04:52 AM

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QUOTE(ah_keh @ Nov 16 2010, 11:01 PM)
Could it be that the RM130.48 is your SMS data?

I have just called and complain regarding my bill, the operator said I subscribed a 1 day pass but instead I subscribed a 2 hours pass, how the hell can I exceed 100MB within the 2 friggin hours? No hardcore surfings just few chats from WhatsApp.  vmad.gif
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as per ur statement,ur being charged more due to its pro-rated,u can notice tat from the activation date comparing to ur statement period
coolio2199
post Nov 21 2010, 07:17 AM

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guys,just to share some info:

for maxis data plans (regardless 100MB,iData or iValue etc.)

for 1st statement you guys rec some might be charged for extra usage,this is because of the pro-rated

i take owikh84's case,he activate the data package on 25/10 till 06/11 (only about 13 days : 100MB/30days x 13 days = about 44MB is owikh84 was entitled but he definitely exceeded the limit he was entitled )
coolio2199
post Nov 21 2010, 07:57 AM

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a lot of people out there not aware of the pro-rated like u do.i mean if think logically,if u activated the svc for 10 days but u expect the telco to give u full data for 1 mth?

as for unlimited,it's only available for certain groups of customers(corp/SME,EBD etc)
coolio2199
post Nov 21 2010, 08:21 AM

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even unlimited also there'll be a capping when reach 6 GB tongue.gif
coolio2199
post Nov 21 2010, 10:08 AM

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QUOTE(owikh84 @ Nov 21 2010, 10:18 AM)
noted that when I went to check at Maxis CS yesterday.
what I thought previously was I will be charged RM18 from 25/10 till 25/11 within 100MB limit.  doh.gif
from ur above statement means I will be entitled 100MB if I activated the data package from 6th monthly.
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I believe your statement date aka BC/bill cycle is 7th,so any service that you wish to activate,remember to activate any service on 7th smile.gif
coolio2199
post Nov 29 2010, 06:28 AM

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ic3johan and 4evernelson : u notice there's an -ve sign at the amt due?

it means u made a pymt (perhaps ur line was barred and u arranged for a pymt to reactivate it again)


Added on November 29, 2010, 6:41 ammaxis users : just a simple way to understand more on ur statement

1)u nid to know when is ur bill cycle/statement date (from this u'll know ur billing period)

2)for the data package as well as the call package will always be pro-rated for the 1st statement u receive after activation or changes done (eg : chg data plan,register new plan)

i'm sure a lot of users r not aware of these 2 main reasons why their bill charges went sky high

if u guys using smartphones will be more convenient (can always reset the usage statistics following ur statement date)



This post has been edited by coolio2199: Nov 29 2010, 06:41 AM

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