Hay stringfellow, I believe you conveyed you thought and idea clear enough. You should chill a little. It's ridiculous to highlight the exact same line again and again.

Then that is the real problem around here. We users have been force-fed crappy service all this while, when a slightly-less-crappy service comes around, then forgiving the flaws of the service comes very easy that you forget what your rights are , and what you are entitled to get when you sign up. And when you forgive more and more, what are the motivations of these service providers to improve when they see their "flock" sitting there contented while their "wool" are being skinned of their backs?

It is time to wake up. Otherwise sooner or later, these service providers will think it is NORMAL to provide services not measuring up to their promise, and take this as a norm. We have already ACCEPTED TMNet's definition of "best effort basis", and now you want to lower it down to, in this case "10-20% whenever they can do it for you"? How much further do you want to allow before you stand up and wake up that it is no longer acceptable to be allowed to be played around like this?

---

Added on April 13, 2009, 3:37 pmI highlight them because people don't read what I post. I kept on having to refer back to my posts or requote my previous post just to make my point across.

This post has been edited by stringfellow: Apr 13 2009, 03:37 PM

Thanks for this I was going to sign up but now I change my mind

Haha the reply is expected string. The gathering is for wimax user not wiggy. But yeah, ignoring the fact that you found out the truth behind wiggy is everyone natural way of handing things. Even for them explaining what are you facing and what they have been doing is againts their way of conducting business. They can't help you since they can't increase the speed and they also cannot agree with you for wanting them to drop the 10 as they already launch the wiggy with the title 10mbps.

This will never end unless, more then 50% of wiggy user are not agree on the speed they receive just like you do.

Man i just hope i can help you. I love the speed for wiggy, but i wanted more just like you too. Just hope the best they can do is dropping the price.

I don't know what should i feedbacks tomorrow either. I rarely had the chance to get online using the Wimax modem. Blink blink blink.

Please ask them those questions to them tomorrow. I just want this fixed.

UGPM, bro. Need to ask you a few Qs.

haha...
me too...online with my wimax is just a disaster...
wrote the feedback until bored dy...
hahaha...
so gathering...haiz...suan la..
lazy go...
haha...
let those who goes save us...haha

then, you're playing the role of activist here. which isn't wrong but maybe you want to rethink your approach. Martin Luther King didn't win black rights by gnawing off other people's heads when they failed to share the same views with him. If you want to organize a boycott of P1 services, go ahead. Or if you want to stay on with P1 and instead organize a customer movement to push them to improve their services, that's an idea too. Whether you're able to do that in LowYat forums or not really depends on the rules and regulations set by the mods here and how you lobby with them as well.

Trust me, I know how you feel. I play the same role of activist but in the field of Linux and if you think that your odds are bad against the telco's, my odds of convincing people used to using Microsoft products are even worse.

The thing is they said you get 10MBps.

Theres to much signal blocker.
Humidity? Pretty humid here in Malaysia.
Buildings ? Are they high? Do they have lots of mirrors?
Signal is low or just bad.

They should get rid of the kinks.
Then coverage.

So is it better to have coverage(slower) or more speed(less coverage)?

My Opinion is Less KINKS. So they should just start at KL. and learn how to keep the speed in tip top shape.

TMNET try to keep the broadband high.
The things is many people spam it.
P2P and downloads.
Try a Kampung area. Surely is ok.

This post has been edited by bo093: Apr 13 2009, 04:02 PM

Does this thread have anything to do with a dispute on moderating actions? Clearly, no. So if you're suggesting that it's turning into another "you-vs-mods" thread when it isn't, you're the one turning this personal.

No one's blaming you for spilling the truth. Read my first post in this thread to see where I stand. I'm on the same side where it comes to pursuing fairer advertising, but that doesn't mean I agree with everything else you say alright.

p4n6 said (in the quote you bolded): "It's more on expectation of the subscribers, some people feel getting 2Mbps most of the time at most of the location for the price of RM149 per month is good, then they should go with mobile broadband."

I clarified with the corollary "regardless of the marketing and your expectations, if you're getting a good deal out of the service, then you're getting a good deal."

I'm trying to do was to give you another dimension for you to evaluate - the price/performance of what you're getting. But if you want to base your decisions solely on advertised performance / real performance ratio, by all means go ahead. Just remember that your 802.11 equipment which you lovingly use for your video streaming advertises speed that is impossible (not just improbable) for end users to see due to protocol overheads.

And I ask again , the question which I've asked before, which nobody care to answer:- "What is a "good deal" in this situation? 8? 5? 1-2 on almost-regular basis? Or should I be weeping at my feet for just being able to connect while I'm mobile?" What is "good deal" standard you talk of?

As for the case of my 802.11 equipment I am using for video streaming, I assume you're talking about my VOD setup at home. I am totally aware of its real-life performance, and did not purchase them solely on the basis that they should be transmitting at their specsheet thoroughput. And even at their reduced real-time performance, they work to the purpose I had intended them to. Isn't that what it is for? They work, and they work admirably. I had zero hiccups from them, so based on that, it is a thoroughly well-deserved investment and purchase. Now back to the Wiggy, they are expecting me to invest on their survice for 12 months, and already 1 day after signing up, did not measure up to that expatation, that THEY THEMSELVES CLEARLY DEMONSTRATED TO ME. Also bear in mind that I have explained to them EXPLICITLY, what I needed from this service, my needs and expectations, and they all claimed it is achievable with a thumbs up, and clearly with their eagerness of signing me up, are confident that these expectations of mine are within their capability. The rest, is history, as written and posted in this here thread.

And if you're trying to tie that up with the "good deal" statement before, "work on the purpose they are intended to here" is a subject that is subjectively different between people around here.

Some are:-

1 - happy they can connect at all, probably because they are new to mobile BB, and are happy they can do that while they are on the go.

2 - Some are happy with 10-20% of the claimed speed, probably because it is a step up compared to their previous experience with other service providers.

Others expect more, and I am in that "others" category. I've been had my first virgin experience in Category 1 there loooong time ago, and had more than enough experience with Category 2. P1 advertises as such that their product experience, when demoed to me, that it caters to those in the "other" category like me. The category where they're more than well-versed with the real-time capability of what a wireless broadband can do, knows what kind of experience they can expect, and from what they have seen at Hall 1 at PC Fair 2009, is at a level far beyond Category 1 and 2. Am I wrong to expect as such, when I am demoed to me that way?

If I do have to reduce my expectation to Category 2 here, might as well I stick with my current Celcom Broadband. Why should I have two service with similar experience, both in speed and connectivity rate as well? I expected more, and my expectations are based on what had transpired in that Hall at PC Fair, and they did not provide me that.

@stringfellow

Since you're not happy with P1's services, you can always terminate in 7 days time.

I believe you had your point and so does the forumers who replied you.

Remember that P1 is still a wireless broadband. I'm sure that it's no match to wired broadband.

They are trying to get you wireless broadband.

Besides that, as I said, if you're comparing P1 and TM, you're comparing chocolate and shit.

Nobody answered that because it's a function of yourself. What do you want? What are the closest alternatives? Are the shortcomings of the service addressed by the alternatives?

If the alternatives are better, then your question is answered - go for the better deal elsewhere. If not, then do the shortcomings of the alternative balance against your principle of taking your business away from P1 for misleading you? If it does and you can accept it, then great, stick it to the man. If not (e.g. what lilwong mentioned about not being able to satisfy work necessities), then it could amount to a case of cutting your nose off to spite someone else's face.

This post has been edited by wKkaY: Apr 13 2009, 05:25 PM

theres is no good deal.Just cancel P1 sub.

Seriously the saild 10mbps while you only get 2 is crap I would surely cancel it and so should you.

I would setel for 5-7mbps but thats me.

I know how you feel.Thats why I stick to streamyx even if it sux.

So everyone calm down chill..

FYI, CEO for P1 is none other than Mr.Michael Lai, previous CEO for Telekom Malaysia.
The man who made Telekom a billion dollar company some time ago.
He is attempting the same with Wiggy and so on.
Trust, his dreams should become a reality.
Even, in the midst of so many frustrated customers.

Why you may ask?
Because this is Malaysia. It will happen.

Consumers need to take this frustration to the door steps of Michael Lai's office.
Get some access to media as well. Portray the truth behind these lies openly to the mass people.

Then, we can hope for better services from these con artistes.

having said that, string, i think you should really write to the papers based on your feedback and reports.

No matter how, among all the wireless ISP, P1 is my only choice. i'm currently using izzi 1mbps but end up more shtty then 56kb modem. =.=||. Believe me, if u claimed to said that p1 is sux, then izzi is sux ass~~~ U r in MY, dun ever compare the ISP with other countries such as SG.

If u disagree with me, just tell me rite now other then P1, which better wireless ISP u can think off? Wireless bb r very location dependency. My wish now are get raid of izzi n use P1. It is not the best but better.

to summarize everything, P1 conned ts in broad daylight. ts mad like hell, want refund.
ts, just complain to the revelant authorities and write to the newspapers about your bad experiance with P1.
thanks to you, all of us are not going to subscribe to P1 because they cheated you.

It's a good deal if it serves your needs and does so for less money than any other provider.

Despite your gripe with their promotion tactics (which may be legitimate), I haven't seen where you've really addressed the "good deal" criteria I just outlined above.


You spend a lot of time claiming that people can only disagree with you if their perspective is tainted or flawed in some way.

I am quite sure p4n6 is a paying customer; if you'll look back at other threads, he was asking a lot of questions about P1 early on and for a while he was fairly critical of them. By the time he seemed to be a P1 user, the free-trial group had closed.

For my part, I willingly disclose that I am in the free-trial group. I have been lucky enough to get good performance most of the time, though the DS-300 box did use to freeze up frequently and I complained about that when it was happening. Recent firmware updates seem to have fixed that. At the moment it is working well, and I see no reason to pretend otherwise just to satisfy you that I am capable of maintaining an objective viewpoint.


I'd like more, but I've been in Malaysia long enough not to expect it. Just yesterday I was at a Cold Storage supermarket where a sign was posted at the cashier saying they had misprinted a special offer price in their newspaper ad and would not be honouring the misprinted price. In any country with functioning trading standards regulation, Cold Storage would not be able to get away with that - it is their responsibility to proofread their own ads and under the law they should be required to honour an offer they make in print. Here in Malaysia, companies are generally not held to account for claims they make, and as a consumer it is only sensible to take that into account when making decisions. Before spending money, find out from other consumers what experience they have had with the product, then determine whether it's worth your money. Anything else is only asking for stress and disappointment.

No eye sight doesn't work like radio wave. I was giving an example in layman terms. May be I should use sound instead.

Is Wiggy RM149 with average speed (as according to threadstarter) 1.2-2Mbps performs better than Maxis 3G, Celcom 3G and UMobile or Digi?

Is 1.2-2Mbps sufficient for on-the-go usage?

If the advertised speed is not 10Mbps but 2Mbps, will you subscribe the RM149 package? Or you will choose Maxis 3G that advertise 3.6Mbps at RM88?

I think these are the valid questions that should be asked by anyone who wants to consider subscribing and I think it's a fair question.

This post has been edited by p4n6: Apr 13 2009, 10:12 PM