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P1 P1 Wiggy: Overpromise & Underdeliver, *P1's response in Post #135*

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Nels
post Apr 12 2009, 06:52 PM

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QUOTE(antonio @ Apr 12 2009, 06:33 PM)
Why not they put something like:

" You can get XXMbps ONLY when your modem/Wiggy/Hua Wei/etc etc is in XX meters from the tower/transmitter IF there is no one using at the same time. If not, you will get disconnection, slow speed, hard to connect/log in/etc etc. Our hardware has a backbone of 1000Mbps but, in terms of sharing, you cant get the speed we promote because if everybody gets the same speed, at the same time, our servers/transmitter/towers can't provide you with the speed you subscribe. Sorry folks, but we are here to make millions of RMs and not doing charity by just upgrading our hardware so everyone can have XXMbps as advertise or just to satisfy our customers.
*
Broadband providers is a business. Say, will you want to make a flyer saying ' 10mbps connection?! But, you can only get this speed when your modem is beside the base station!'

There is no way they going to make such flyers.

P1 should do it the TMNet way on dealing 4mbps users. You see, not every area can apply for the 4mbps package that TMNet offered. This is the correct way of doing business. You know the limit of having 4mbps is only around the base station, why bother spread it out throughout the klang valley? Especially with numbers such as 10mbps.

I'm still on trial of the 6 months package given by them. Which is on 2.4mbps package. Out of 4 months of using it, let me over it with 10, only 4/10 throughout the 4 months i able to get connected (doesn't matter red, orange or green). I'm kind of sick with this results and self trying with the modem itself, i choose to just leave it on 24/7 with my desktop and p2p on. So whenever my p2p done downloading, i know that on that day my wimax is connected. But whenever i'm around the modem, rarely i have the chance to use it even to surf lowyat. Why? Because the modem love to blink.

This coming 14th gathering i hope TS can be there too. I want to listen to every facts and every single answers from the providers themselves. If there a reason behind this wiggy -bullshitness and the currently Always-No-Stable-Signal on wimax, i would gladly listen to them. If it not, the 6 months trial is my limit on using wimax. Streamyx is the best hope that i would love to gamble for longer period.

p/s: Damn. I just thought of getting wiggy.



Nels
post Apr 12 2009, 07:07 PM

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QUOTE(stringfellow @ Apr 12 2009, 06:56 PM)
@NEls

you are lucky yours come with not strings attached, no payment whatsoever. I am on a deadline here ,towards my 7 day refund before that expires. That is why I am furious, since if dont act on this NOW, I will end up subscribing to something that I was not promised to or satisfied with.

I can show all the leniancy I have if I have the luxury of time, or payment. If I am under a deadline before I surrender my soul to them for 12 months, wouldnt it be prudent to exhaust all options available before you do that? Most importantly, would you surrender your soulĀ  knowing that your soul will be trapped working for something it had not been promised for, for 12 months?
*
2 day passed for you. Make sure you bring your wiggy if you are coming for the gathering. Let see whether you can get at least 4mbps at their HQ.

ooopss..crap. If they read my post they will prepare a basestation there on the 14th floor beforehand. doh.gif

But seriously dude, ignore them for now. Whatever reason you will listen later from them will not bring speed to your wiggy. Thats the never ever changing facts. You knew, we all knew their equipment is not capable to provide a decent high speed throughout klang valley. Let go of it now and try it again later. Nothing to lose.

Truth is, i seriously want to know everything behind this wiggy thinggy. hmm.gif

This post has been edited by Nels: Apr 12 2009, 07:09 PM
Nels
post Apr 13 2009, 03:45 PM

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Haha the reply is expected string. The gathering is for wimax user not wiggy. But yeah, ignoring the fact that you found out the truth behind wiggy is everyone natural way of handing things. Even for them explaining what are you facing and what they have been doing is againts their way of conducting business. They can't help you since they can't increase the speed and they also cannot agree with you for wanting them to drop the 10 as they already launch the wiggy with the title 10mbps.

This will never end unless, more then 50% of wiggy user are not agree on the speed they receive just like you do.

Man i just hope i can help you. I love the speed for wiggy, but i wanted more just like you too. Just hope the best they can do is dropping the price.

I don't know what should i feedbacks tomorrow either. I rarely had the chance to get online using the Wimax modem. Blink blink blink.


Nels
post Apr 14 2009, 10:38 AM

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HeHehunter which part of puchong are you?

I'm in puchong too but the last time i tried the wiggy its so not stable.

This post has been edited by Nels: Apr 14 2009, 10:39 AM
Nels
post Apr 16 2009, 01:15 PM

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String i've been waiting for you to online but from the fact above i guess you receive the same details as us in the gathering.

Yes the ads is over rated but they gave a good reason behind that so..Well good to hear that you will stay with them. On this side too i believe they are serious.

Good Luck.
Nels
post Apr 16 2009, 07:34 PM

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QUOTE(Coconut @ Apr 16 2009, 04:58 PM)
Stringfellow, is the guy you mentioned in the gathering as well? It might be the same guy biggrin.gif
*
Yes that's him.

Right now for me i don't have anything to lose if i wait for their improvement. But to others who subscribe with money involve, its up to you whether you will step back and try again later or gamble with their reasoning now.

I'm done and tired especially with TMNet. If p1 gives even a slight improvement of what we complain of, i will surely apply it in the future.

As for the Ads they said that they do not want to limit the user on example if their wiggy average speed is 3mbps, that means wiggy package speed should be around 4mbps. They do not want to do that because they wants you to enjoy 10mbps since they have the equipment to do it. But there are many technical interference which results in the dropping of the speed. As for this part i disagree on them because even if they do have the capability to reach 10mbps, they do not have the proper equipment yet to support it. Yes you can get 10mbps (that is what they said) but only when there are no network congestion or any other network interference. This proves that their equipment is not good enough to get most of their customer the real speed out of the 10mbps. As for my own oppinion, their true intention is to not limit the speed to the users that is what i believe and that is why they rolled out the 10mbps package.

There are facing many challange as a new ISP. I believe they will improve their services as well as the speed in the near future.

As for those who are being sarcastic like *owh i hope ur not a p1 bla bla bla. since u always support them bla bla* go on and being an emo kid on other thread. I did not reside on them. I choose to have faith in their services since i have nothing to lose.



 

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