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cherroy
post Jun 19 2009, 01:11 AM

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QUOTE(kianwee @ Jun 19 2009, 12:50 AM)
If you really want to ask for an exchange, demand a brand new unit. If not they will ship you with a refurbished unit.
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I will ask for exhange tomorrow.

What is their correct phone number to phone then, under technical support one.

I bought 2209WA because of premium panel they stated, if not, I won't dare to buy online without seeing the monitor first.
d@n
post Jun 19 2009, 01:28 AM

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i wanna ask any comment on Dell S2309W 23-inch Widescreen Flat Panel Monitor???
hezda
post Jun 19 2009, 08:17 AM

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QUOTE(cherroy @ Jun 19 2009, 12:21 AM)
It appears a stuck pixel.

Can claim or not, as 2209WA is under premium panel category whereby they give zero dead pixel warranty.

Cheaper or extra discount one no good, as my first 2209WA at 899 seems ok, but this (the second one at 699 just barely a month old different between purchase), when opening the box already suspicious something, as vga cable is attached on the monitor, while the first one vga cable is consealed in the plastic bag one, don't have any cable attached with the screen.
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QUOTE(tech_frix @ Jun 19 2009, 12:24 AM)
dude, thats sure open box unit...
go complain to Dell...
maybe can get new one since somebody open it edy...
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Don't worry, my S2409W also delivered with the VGA cable attached. It is not opened unit.
fezanim
post Jun 19 2009, 10:04 AM

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Dell S2409W 24" Widescreen Flat Panel Monitor RM 759 promo again , aiya missed out rm399 . but is it ok with the price rm759 ?

what are the different between flat and ultrasharp or more less the same ?

This post has been edited by fezanim: Jun 19 2009, 10:08 AM
shenshenshen
post Jun 19 2009, 10:44 AM

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QUOTE(fezanim @ Jun 19 2009, 10:04 AM)
Dell S2409W 24" Widescreen Flat Panel Monitor RM 759 promo again , aiya missed out rm399 . but is it ok with the price rm759 ?

what are the different between flat and ultrasharp or more less the same ?
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rm399?! for dell 24" ? u serious bro? tat cheap? .....ultrasharp of cos the screen more cun......clearer and the colors are sharper............u shud do side-by-side comparison to notice the difference......very distinguished difference......
dlwl
post Jun 19 2009, 10:56 AM

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RM399 was the promotion last week. it was THE hot topic here laugh.gif
22" with webcam. 24" no promotion yet..haha

This post has been edited by dlwl: Jun 19 2009, 10:59 AM
stormaker
post Jun 19 2009, 11:04 AM

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QUOTE(dlwl @ Jun 19 2009, 10:56 AM)
RM399 was the promotion last week. it was THE hot topic here laugh.gif
22" with webcam. 24" no promotion yet..haha
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24" also got promotion few months ago ... but RM699 lah ...
shenshenshen
post Jun 19 2009, 11:17 AM

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wahlao..so cheap....rm399....ARB or retail?? i think must be sold out within the first few hours.....
fezanim
post Jun 19 2009, 11:26 AM

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QUOTE(shenshenshen @ Jun 19 2009, 11:17 AM)
wahlao..so cheap....rm399....ARB or retail?? i think must be sold out within the first few hours.....
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arb stands for ?
MeToo
post Jun 19 2009, 11:38 AM

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QUOTE(cherroy @ Jun 19 2009, 12:40 AM)
The pixel is red under white page.

But under black page, I can't see the dot.

Same with dark blue, can't find the dot.

The dot is noticeable under all lighter colour.
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Dead Pixel = White on black screen
Red dot = stuck pixel (you better with with Dell what is their policy on that, Samsung have a 1:1 exchange for a single red dot within 7 days).

Correct me if I'm wrong, you cant see the red dot under black page cause, to display black, all the pixel is on "ON" position. Hence any stuck pixel doesnt show up. Black screen test is to look for "Dead" pixle which will show up white.

Pls dont rub the area etc etc... it doesnt work. You migth come worse off and leave mark on the LCD screen...
dlwl
post Jun 19 2009, 11:53 AM

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QUOTE(shenshenshen @ Jun 19 2009, 11:17 AM)
wahlao..so cheap....rm399....ARB or retail?? i think must be sold out within the first few hours.....
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Retail, but stock clearance if not mistaken. Comes with full 3-5 years warranty. I dont think they would do ARB sales on their official website.

This post has been edited by dlwl: Jun 19 2009, 11:58 AM
TSkianwee
post Jun 19 2009, 12:07 PM

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QUOTE(MeToo @ Jun 19 2009, 11:38 AM)
Dead Pixel = White on black screen
Red dot = stuck pixel (you better with with Dell what is their policy on that, Samsung have a 1:1 exchange for a single red dot within 7 days).

Correct me if I'm wrong, you cant see the red dot under black page cause, to display black, all the pixel is on "ON" position. Hence any stuck pixel doesnt show up. Black screen test is to look for "Dead" pixle which will show up white.

Pls dont rub the area etc etc... it doesnt work. You migth come worse off and leave mark on the LCD screen...
*
I will do the honor to correct you, because you are all wrong.

1) Dead pixel doesn't show any color. It is pure black, because the pixel is off. It is dead. So your claim of dead pixel = white on black screen is misleading.

2) A stuck pixel happens when 3 sub-pixels (either red, green or blue, or could be a combination) is left lit on the screen. So a red stuck pixel will not be seen on a red screen. When you cycle to other color like green, the red subpixel which is stuck there will remain as red, so you can see a small red dot.

3) The rubbing technique works on some, it is one of the most popular technique to unstuck a stuck pixel. So if it doesn't work for you, doesn't mean it doesn't work for others. Do not make a conclusion based on your experience. Nobody ask you to rub using your razor blade, how will gently rubbing leave marks on a LCD screen?
xrossf1re
post Jun 19 2009, 12:13 PM

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QUOTE(MeToo @ Jun 19 2009, 11:38 AM)
Dead Pixel = White on black screen
Red dot = stuck pixel (you better with with Dell what is their policy on that, Samsung have a 1:1 exchange for a single red dot within 7 days).

Correct me if I'm wrong, you cant see the red dot under black page cause, to display black, all the pixel is on "ON" position. Hence any stuck pixel doesnt show up. Black screen test is to look for "Dead" pixle which will show up white.

Pls dont rub the area etc etc... it doesnt work. You migth come worse off and leave mark on the LCD screen...
*
Go wikipedia,search for dead pixel,understand it then only try to advice others la... doh.gif
ReaperX
post Jun 19 2009, 12:38 PM

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QUOTE(kianwee @ Jun 19 2009, 12:07 PM)
I will do the honor to correct you, because you are all wrong.

1) Dead pixel doesn't show any color. It is pure black, because the pixel is off. It is dead. So your claim of dead pixel = white on black screen is misleading.

2) A stuck pixel happens when 3 sub-pixels (either red, green or blue, or could be a combination) is left lit on the screen. So a red stuck pixel will not be seen on a red screen. When you cycle to other color like green, the red subpixel which is stuck there will remain as red, so you can see a small red dot.

3) The rubbing technique works on some, it is one of the most popular technique to unstuck a stuck pixel. So if it doesn't work for you, doesn't mean it doesn't work for others. Do not make a conclusion based on your experience. Nobody ask you to rub using your razor blade, how will gently rubbing leave marks on a LCD screen?
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Well said there, kianwee. thumbup.gif

MeToo got 0Wn3D! laugh.gif

Back to topic, i can vouch on the rubbing technique (or screen burn-in remedy), it works sometimes on stucked pixels, depends on ur luck though smile.gif
MeToo
post Jun 19 2009, 12:56 PM

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QUOTE(kianwee @ Jun 19 2009, 12:07 PM)
I will do the honor to correct you, because you are all wrong.

1) Dead pixel doesn't show any color. It is pure black, because the pixel is off. It is dead. So your claim of dead pixel = white on black screen is misleading.

2) A stuck pixel happens when 3 sub-pixels (either red, green or blue, or could be a combination) is left lit on the screen. So a red stuck pixel will not be seen on a red screen. When you cycle to other color like green, the red subpixel which is stuck there will remain as red, so you can see a small red dot.

3) The rubbing technique works on some, it is one of the most popular technique to unstuck a stuck pixel. So if it doesn't work for you, doesn't mean it doesn't work for others. Do not make a conclusion based on your experience. Nobody ask you to rub using your razor blade, how will gently rubbing leave marks on a LCD screen?
*
Dead Pixel : Well, when the transistors of a pixel is dead, the result would be a white dot as lights would not be blocked from passing thru the RGB? Isnt this what we refer to as "Dead" pixel?

Such "stuck" fixing method generally doesnt work. And even when it does (sure there are claims it worked) most commented that the problem comes back. Also, the LCD is made of plastic, although it is coated with an anti-glare coating and is somewhat scratch resistance to a good degree. This surface is not however scratch proof. Even rubbing using a piece of cloth might produce abrasion on the screen.

The monitor in question is an UltraSharp series (?) Their replacement for that is ONE bright dots (or more ofcourse) or 6 dark dots. My advice would be to leave it in perfect order while asking for a new unit, why risk leaving physical deformities when you want to claim Dell??



QUOTE(xrossf1re @ Jun 19 2009, 12:13 PM)
Go wikipedia,search for dead pixel,understand it then only try to advice others la... doh.gif
*
http://en.wikipedia.org/wiki/Dead_pixel this one ar bro? Aiya this is a forum, you got constructive things to say then post lah. Even if wrong atleats someone correct you and you learn. Oneliners.... sweat.gif
shenshenshen
post Jun 19 2009, 02:08 PM

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omg...miss the clearance sales....retail unit sumore , dlwl , why din get 1 for urself la? ....ur samsung performs better?
xrossf1re
post Jun 19 2009, 02:13 PM

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QUOTE(MeToo @ Jun 19 2009, 12:56 PM)
Dead Pixel : Well, when the transistors of a pixel is dead, the result would be a white dot as lights would not be blocked from passing thru the RGB? Isnt this what we refer to as "Dead" pixel?

Such "stuck" fixing method generally doesnt work. And even when it does (sure there are claims it worked) most commented that the problem comes back. Also, the LCD is made of plastic, although it is coated with an anti-glare coating and is somewhat scratch resistance to a good degree. This surface is not however scratch proof. Even rubbing using a piece of cloth might produce abrasion on the screen.

The monitor in question is an UltraSharp series (?) Their replacement for that is ONE bright dots (or more ofcourse) or 6 dark dots. My advice would be to leave it in perfect order while asking for a new unit, why risk leaving physical deformities when you want to claim Dell??
http://en.wikipedia.org/wiki/Dead_pixel this one ar bro? Aiya this is a forum, you got constructive things to say then post lah. Even if wrong atleats someone correct you and you learn. Oneliners....  sweat.gif
*
So clever arr got the link to wikipedia?Can see there is a colorful picture boh?that is the dead pixel pic lo,now tell limpeh, do you see any white lights there?Just join last month wanna act pro here,people give advice still don't want to admit wrong...what kind of loser species are you?a simple google will know that the fact,still wanna argue and turn black to white.you think you Jesus meh?
MeToo
post Jun 19 2009, 02:28 PM

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QUOTE(xrossf1re @ Jun 19 2009, 02:13 PM)
So clever arr got the link to wikipedia?Can see there is a colorful picture boh?that is the dead pixel pic lo,now tell limpeh, do you see any white lights there?Just join last month wanna act pro here,people give advice still don't want to admit wrong...what kind of loser species are you?a simple google will know that the fact,still wanna argue and turn black to white.you think you Jesus meh?
*
Very matured and constructive post. Thanks for gracing us with your non-judgemental and flawless logic. notworthy.gif
shenshenshen
post Jun 19 2009, 02:28 PM

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lol....chill chill.....dead pixel is just like what kianwee said....its black....and it doesnt emit any form of color.....if stuck pixel might got some color....dat u haf to use the rubbing technique.....dead pixel is dead....forever.....
jusco1
post Jun 19 2009, 02:32 PM

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can they still repair stuck pixel?

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