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Downtime The "extreme Screamyx slowdowns" Thread, Internet too slow ? Keep us up to date

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junkeeper
post Feb 23 2009, 03:43 PM

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It took me 2 hours to download a 27mb file. Damn farking Streamyx.
I wonder this problem also happened to P1 Wimax, maxis & celcom 3G users?

Anyone know?
LeechFever
post Feb 23 2009, 03:46 PM

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Wanna ask something. There's a rumor circulating that screamyx is doing selective area capping...well in my area anyway. Like part of the town/city they capped it during certain time like in the evening when business already close down. Cause a friend of mine said that their download speed is still fast despite mine being slow. Is there such a case?

Another thing I notice is that almost every end of the month, the speed suddenly slowed down to almost nil. Beginning is fast but end of the month started to snail down, and I do mean like "every" month.

This post has been edited by LeechFever: Feb 23 2009, 03:49 PM
N0o0o0o0oB
post Feb 23 2009, 03:49 PM

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the problem starts at friday for me.. cant even stay ingame for 1 minute befor get dc.. BTW im playing US knight online.. normal latency to the game server is around 320ms to 420ms.. funny thing is my ping reply still stay the same during this internet slowdown.. so i did a traceroute to the server and found out that there is unstable routing within tm network.. i dont think there is international link breakdown or something.. not the 1st time this thing happened to me.. in my 4 year experience with streamyx, the longest time before u encounter slowdown/lag/line problem is 2 months.. is there any solution such as vpn etc. that can minimise/improve my gaming speed? any suggestion is appreciated.. cheers smile.gif
zilch28
post Feb 23 2009, 03:51 PM

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QUOTE(LeechFever @ Feb 23 2009, 03:46 PM)
Wanna ask something. There's a rumor circulating that screamyx is doing selective area capping...well in my area anyway. Like part of the town/city they capped it during certain time like in the evening when business already close down. Cause a friend of mine said that their download speed is still fast despite mine being slow. Is there such a case?
*
Don't think so. From wat others have posted, in some of the areas some of them got back their normal speed after changing into a certain IP range.
andrew9292
post Feb 23 2009, 03:58 PM

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OMG lowyat main page :


The error returned was:

Sorry, the server is too busy to handle your request, please try again in a moment

shit.
mylinear
post Feb 23 2009, 04:06 PM

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Calling 100, the Level-1 support said the current slow connection problem is due to the following:
1. Satellite crash
2. Streamyx cables need to be replaced.
No estimate of when problem will be solved. You have to walk-in to TM Point to ask about cable replacement.

Can you all also please call 100 and see what other sorts of explanations they give?

Calling TM HQ (Streamyx Complaints department), they don't know anything. They don't know there is a problem let alone when it will be solved. Unbelievable. I asked them to call 100 and listen to the announcement about slow connection and then find out from the relevant technical departments about this problem. Let me see if they call me back.

Obviously, the communications within TM departments is very very poor as there is no updates to each other.

Salamander
post Feb 23 2009, 04:08 PM

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lol wow, satellite crashed? That is a new one hahaha.
TimKen
post Feb 23 2009, 04:10 PM

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their satellite crash with us or russian satellite ???
what kind of fuking sick joke is this....

This post has been edited by TimKen: Feb 23 2009, 04:10 PM
ken_zie
post Feb 23 2009, 04:10 PM

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i'm in labuan now... and the speed is sooooo.... damn slow... it took like forever to open a webpage... have been like this since yesterday or earlier... damn it!!!
Hou_JaI
post Feb 23 2009, 04:11 PM

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hope there is some big companies which will sue tm net and f*** them up badly
Parrot
post Feb 23 2009, 04:12 PM

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Oh boy, this is going to take a while.

QUOTE(andrew9292 @ Feb 23 2009, 02:58 AM)
OMG lowyat main page :
The error returned was:

Sorry, the server is too busy to handle your request, please try again in a moment

shit.
*
Got the same error after hitting the reply link. Funny, eh?
junkeeper
post Feb 23 2009, 04:12 PM

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They are acting stupid !!! They even asked me to call the local technician to check the modem.
lcleong
post Feb 23 2009, 04:13 PM

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anyone from selayang or taman bidara here? just wanna ask if tm got call u guys just now ? just now they called me .. but my mother picked it up ... and i ask my mother watsup and my mother said she not understand what tm saying to her.. so , i wonder wat tmnuts are trying to tell me....? =.=
SUSSuper-Dupa-Duper
post Feb 23 2009, 04:15 PM

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SO NOBODY KNOWS WHAT EXACTLY IS THE PROBLEM?

It's been months?!!!

Broken undersea cable? Streamyx staff stole the mainframe? Streamy HQ blown up by disgruntled customer? Streamyx BT throttling software exploded?

What? Seriously, still no answer? What is the cause of this major farkup??

Streamyx new motto: "When we screw up, we'll never tell you about it, coz we like to see you suffer, so keep guessing, lolz".


wei
post Feb 23 2009, 04:15 PM

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Great, now even our "broadband" also going into recession. TM cutting budget ah? My connection speed overall decrease at lease 40-50%.
old_calculator
post Feb 23 2009, 04:17 PM

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mad.gif

rant rant rant rant

vmad.gif
maranello55
post Feb 23 2009, 04:17 PM

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not enuff bandwidth laa...4mb users registered d...so they take 1mb bandwith give to them lorr...
kazek
post Feb 23 2009, 04:18 PM

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mad.gif

(rant rant rant rant ) x 10

vmad.gif
junkeeper
post Feb 23 2009, 04:19 PM

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QUOTE
JEREMY KUNG ENG CHUANG
Vice President, TM Consumer / Chief Executive Officer, TM Net Sdn Bhd

user posted image

Jeremy Kung, 45, holds Honours Degree in Computer Science from the University of Ottawa, Canada.

Jeremy has over 20 years of working experience mainly in Hong Kong and the region (Asia and US) specializing in the IT/Telecom/Media industry, having spent time with an established advertising company, JWT for 3 years, a satellite television broadcaster and content provider, Star-TV for– 7 years and telecom service provider, PCCW International (HK) Limited (PCCW) for 10 years.

Jeremy is a commercial oriented person with a strong technical and telecommunications background. He began his career as a sales cum programmer in a software house in Malaysia before trying his fortune in Hong Kong. He has a vast career experience in a variety of technical and management roles in IT systems development for media, telecommunications and Internet broadband. Jeremy previously held several key positions in PCCW and his last position there as Senior Vice President of Customer Advocacy and CIO. He was appointed as Vice President, TM Consumer effective 1 February 2009 and remains the CEO of TM Net Sdn Bhd, a position which he holds since 20 May 2008.

Source: http://www.tm.com.my/about-tm/corporate-pr...bers/jeremy.asp
Anyone got Jeremy's contact number ??

This post has been edited by junkeeper: Feb 23 2009, 04:21 PM
dRLurve
post Feb 23 2009, 04:20 PM

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mutherpenhisap TMnut ~~ make my internet speed slow like h3ll... i think they are doing some capping test to c reaction la. Come, we all make complaint gao gao !!!! let boikot streamyx !!!!

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