Anyone know when is the exact date this slow down started? I'm thinking of writing an email to request for rebate.. (will it work?)

USJ area

STILL slow like........ ARGHHH!!!! since friday

It happened since last Friday if I'm not mistaken. Should be correct I'm convinced. Well problem here in Subang Jaya remains. Slow like a snail. I hate monopolist!!!!!!!!!!!!!!

we can give them time to fix it
but can them free 2 to 3 weeks for us without bills.
can them?

This post has been edited by ~neiji~: Feb 23 2009, 03:04 PM

yes , start form friday ~
streamyx normally take 1 or 2 week or long tine to fix this problem

Puchong Jaya too... my download speed drop from 170 to <10 when download from megaupload... >.>

just spoke with customer call center, they said that they had numerous complaints of this problem starting 3 days ago, when the connection started to show severe degration, currently technicians are looking into the problem.

so i asked what is the cause, the customer support lady said that they are only informed to tell customers that there is a problem, but they are not told the cause and mayb even the technical team still cant find the cause or a solution, so it will take some time to fix it as it seems that the whole of MALAYSIA is experiencing this problem so it will take time and she said that all users are affected, including the business package subcribers...

so i think its not throttling, as malaysia has alot of big companies relying on high speed internet, it would be really dumb to cap the business package subcribers too...mayb something more serious perhaps??

yeala coz they all just graduated from pmr only how to fix, go ask teacher, teacher also tak tau ... ccb tmnet knnbccb

This post has been edited by Hou_JaI: Feb 23 2009, 03:06 PM

happen to me last friday also. Funny thing is...last week i was out of town for almost a week, then come back home very tired and sick also so i never use computer until friday when i dl one game. After that dl speed all become jialat.

last month and the month before that i can still dl normally and mind you i'm not the heavy dl torrent type. This month i never use internet for one week and the dl become so crappy aiyoh...*scratch head sia*

---

Added on February 23, 2009, 3:08 pmeh maybe company kena sabotage ah? that's the only reason i can think of that they won't want to tell people. i'm sure they dun mind saying if the cable something wrong because of earthquake lah or something else.

This post has been edited by dimaruh: Feb 23 2009, 03:08 PM

So all of the user can send the rebate letter to them as for rebate ? since all of the user face this problem ~
all ppl ask for them , i think they will lost many money ?~

Here in pahang also slow as hell.. Whut suprises me even more is that just recently my package has been upgraded from 512kbps to 1mbps n the speed i get now is much2 slower than during my 512kbps package.. I really regret upgrading it

u can try to ask for rebate lah.

but i seriously think that it will be hard to get the rebate because the service is still USEABLE its not totally down lik no connection at all, its still running but at crappy speeds. to get rebate u must have a connection that is unoperational....

besides, how much rebate u can get from it? and is it worth you time spent to pressure those F*kers for rebate? and the stress and all?

aih. this is malaysia and its Mimpi 2020 ==

; )

they should make announcement to tell ppl who actually happen ~ even company kena atk ~
if the big company ask them wat happen and why so slow until cannot connect the international line ?
so they [CS] answer i duno ? i am not told the cause and my head tell me just tell u that line have problem ~
WTF of this kind of shit ??? can the big company accept this kind of reason ?

I hope that they're actually fixing it, not just "look" into it. Gov workers mostly work damn slow. Now 3.15pm maybe they went tea time

Contract also says "best effort basis". LOL. It's just a term and conditions in writing. What they do behind wall, who knows?

It's getting really frustrating. Anyone got any estimated full up-time?

why cant the subscribers of Tmnet protest outside the head office of Tmnet ???
peaceful protest


This might get their attention

anyone got "power stick" here ah... ask the media to run a story about this problem? and let TM's share fall kao kao!

Actually TM can be sued under negligence. MNC or big corporates will suffer a lot & might face loss due to the connection problem as they rely so much on high bandwidth on their domestic tasks.

nola they all went home d la f***ing their wives