Happens to me for quite a number of things. When I was trying to download Windows 7 RC and Windows Live Messenger haiyo always stop. YouTube videos also. :V

Read from the papers that they are having a promotion at 1 Utama and was thinking of going there today. But last night, at Aman Puri, Kepong saw a dealer also having a road show who told me that there is coverage in the area even though it is not yet reflected in the coverage map so decided to sign up on the spot. He told me the line should be available by 6pm today.

Using my existing sim card from my phone, I could detect that the signnal strength is 95%.

The problem is, as at 9:30pm today, they still have not activated my line. Call after call to the dealer and they told me that DIGI was taking longer to process my account because I have an existing post-paid accout ! My existing post-paid account is on auto debit so there is no chance for me to owe them anything. And they call it Broadband done right. I would say it is about time they think up a new tag line because there is nothing RIGHT about how they are doing things. What kind of moron choose to creat negative goodwill by offending your existing customer ? If I were using a Maxis or Celcom line, they would have processed my account without hassle. Is that weird ?

Instead of showing appreciation to customers who have been supporting them, they choose to penalise existing customer. Brilliant ! There should be a chapter on this in future text books on Marketing and Cusomer Management.

Even if they need to check my account status, in these days, it can be done in less than the time you need to finish a cigarette. So, what is the problem ? Why didn't they say outright "priority will be given to non DIGI customers" ? I would have saved myself the trouble.

Now the dealer tells me they hoped it will be ready by 11am tomorrow. And to think that P1 can have your account ready in 1 hour. Sheesh. WAKE UP DIGI !!!

Well, I for one will not be having a happy Deepavali tomorrow.

They usually activate the BB within 24 hours. Anything less is usually considered a bonus. I'm sure that by tomorrow it will get activated. Be patient my friend

using dgbb right now on edge, latency seems fine and max 27kb/sec down. not bad. tomorrow try to go kl area and do speedtest to see how.

BTW, RM88 unlimited discover user here..

True, they finally activated my line this morning but that was after all those calls to the dealers last night. I don't know if it would have happened otherwise.

In any case, why should we accept 24 hours activation as norm ? After all, we are required to pay up in advance.

They need to do better. If waiting is one of my better virtues, I would have stuck with TM Net dial up.

This is the age where things happen in mini/micro seconds. Even the immigration department managed to shorten their passport renewal time from 1 week to 1 day and now to just a few hours. It's a question of whether there is a will to change and whether they cared enough. If we continue to pamper them they will continue to be complacent.

if u signed at direct digi dealer ur line will be activated in few hours time, either wise it is 24 hours

Dealer is doing Business ... they sign u up and they EARN money from Digi ... for sure loohh Dealer will promote and promise from sky to soil ... everyone want business wat ...

Yes is True all new sign up is all compputerise and all online (LIVE) but some how some of the procese need to be done manually like register form and so on.

also note some dealer may Sum Up ( Kumpulkan) few peice Borang only go and key in or bring it to Digi Center Aka DiGi Branch. . .

in summary ... if u want FAST, Go DiGe Center ... is direct way. coz u go Dealer they also need to pass out ur info or form to Digi Center ...

happi sharing info all forumer...

let back to TOPIC DiGi Broadband ... Always The Smarter Choice ... ehhh not Broadband Done Right baru betul ...

Note i went One Utama on 17/10/09 8pm. They are using Digi Bradband to play online games ... WOW CS and any avalable games ONLINE Thnaks to super low Lentacy ...

asking if wan speed higher than HSPDA i need to change my modem? seems no matter how strong the signal still 120kb/sec max. is it they cap or wad

guy,
i think to change side from blue to yellow as my modem is missing yesterday...i need to register to get cheapest modem price...
what you think of digi coverage??
current digi is using what package to transmit the data? 3g? or edge??
waht is their edge speed??

when will digi available for whole malaysia. have to travel alot. think need to terminate digi bcoz always 3g no service.

and digi bb canot include in mobile .....have to use diff sim card. haiz

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Added on October 17, 2009, 2:40 pmcan insert the BB sim card to my N97? but i fail to connect to internet. which setting should i choose? DIGI INTERNET?

This post has been edited by y@nggene: Oct 17 2009, 02:40 PM

I'm also a Digi postpaid user and did have such an issue when signed up my Digi BB (which activated in less than 3 hours, would be even shorter as i went to shopping after done the registration)... I registered in Digi Specialized Store...

I'd recommend those need Digi BB urgently to go DIRECTLY to Digi centre or Digi Specialized Store where they can almost activate the service immediately upon registration...

Personally, I don't trust those promoter as they can give you all kind of promise and all kind of false information which end up just annoying myself...

u need to go those direct dealer or DiGi store which can on the spot online register to u, then ur account can activated within few hours only

since my modem is missing....
i already change to brighter side DIGI
will try out how is the speed in my area soon

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Added on October 17, 2009, 7:44 pmany1 can teach me how to differentiate unlock an lock modem???
if let say my modem is digi and can read celcom sim mean unlock?

This post has been edited by stevenlee: Oct 17 2009, 07:44 PM

Speed depends on the following:
- applications that you are using
- peak/non-peak hours

If you want to test the last mile speed, I would suggest that you use either the speedometer on DiGi's broadband website or speedtest.net (but make sure you test from KL server).

As for applications, some apps are resided overseas so the speed may be slower. The speed also depends on the server as well.

Hope this helps.

most of the modem selling outside is unlock. ( means you can use others service provider )
Even you sign up with digi broadband, the modem E160 given by them also unlock. ( my insert another celcom sim 384k, it work )
but you need the setup the different APN.
The modem given by digi will auto detect APN setting when installed digi firmware.

I noticed another peculiarity.

Whenever I insert the modem into my Vista notebook, instead of the DIGI INTERNET screen, I get the INSTALLATION screen and when I click auto-run then the DIGI INTERNET screen appears.

However, on my XP pc, I do not have this peculiarity.

I have tried reinstalling numerous times but the peculiarity persists.

This post has been edited by LING@LOWYAT: Oct 17 2009, 10:01 PM

This is normal with Vista. Just ignore the request.

my speed, DiGi EDGE. Kuching.

For those Digi Postpaid user who are having Data Unlimted (RM66) and happen to be in 3G area or close to 3g Coverage. u are in luck, coz now mobile handset user of EDGE may now connect to 3G or 3.5G. just change the APN from Digiwap to 3gdgnet or diginet ... ... ...

happi trying and share ur Digi Broadband experiance ~~~~

omg..i first time experience such high speed downloading ...
and my youtube is smooth than my streamyx lines ...no buffer at all
the dl speed at mobile connect showing i downloading @ 700kbps and uploading @ 300 kbps