QUOTE(iobai @ Jul 21 2010, 12:23 AM)
actually, i think tenaga setia quite pro la in a way dat, they show u all thier stock level/incoming delivery...so if u book, immediately they'll allocate it 2 u...oso, think SA is oso quite frenly (my wife bought city previously here, but prev SA already quit, now new SA still frenly...den my aunty bought city oso from USJ later on, SA oni useful when sell, after dat no assist in ny query - eg : service, etc)
mayb jest my luck 2 meet wif gud SA...but den, if da SA is axy, i sure wun buy from them...nyway, still think Honda SA+overall still better den "T"
Last time when I bought my City in 2004 from Mofaz in TTDI, my SA was really helpful. But the same can't be said about his colleague. It so happened on that day my phone battery was weak and I needed to charge my phone to make some important calls, too bad my SA was using a diff brand phone so he asked this sour-faced colleague to lend me his charger. The joker lent it to me, but at the same time felt the need to lecture me that I should always keep my phone charged la, battery die faster so what, calls more important bla bla. Actually on that day I traded in my car to Mofaz, and my in-car charger was with me but my new car was still not at the showroom yet, that's why I couldn't charge my phone
Just goes to show, sometimes all these sales reps care about is making a sale, if you're not their customer don't expect them to treat you well. No long term vision, you never know if one day he/she may become your customer, who knows? Apart from my own SA and the Mofaz branch manager, I really regret having to bump into any of the other SAs, especially that shorty "lecturer" with the shoulder-length hair who looks like an Asian Barry Manilow lol.
Apart from that lousy episode, the service guys at Mofaz are quite friendly and will take the time to explain what's wrong with your car. Even my own SA, a few yrs later when I called up to ask some questions about servicing he got me the right info. I'd definitely buy from there again if my next car is another Honda.
This post has been edited by gregy: Jul 21 2010, 04:38 AM 
Jul 15 2010, 11:33 PM
Quote
0.0330sec
0.40
6 queries
GZIP Disabled