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 Seagate 7200.11 hard drive firmware woes, Barracuda 7.11, FW:SD15, 1.5TB/1TB/500GB

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ZeneticX
post Jan 14 2009, 02:12 AM

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totally agree.my 500GB Seagate sata oem went dead just after 3 weeks using it.unable to detect in bios and the hdd led stays on.i've exchged it for a new same 1 2day and lets see how long this will last again.totally disappointed with seagate.my 5 year old maxtor 80gb is still running although its noisy,ironic eh rolleyes.gif

http://forum.lowyat.net/index.php?showtopi...post&p=22950650

This post has been edited by ZeneticX: Jan 14 2009, 02:15 AM
ZeneticX
post Jan 14 2009, 02:35 AM

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QUOTE(spanker @ Jan 14 2009, 01:45 AM)
By the way, it seems like if you leave the 1.5 GB operation Jumper alone (instead of removing it for 3GB operation), it is less likely to happen (doesn't mean it won't). Owners of the 500GB and 1 TB model are more likely to face this problem.

Anyone experiencing this problem?
Depends on your model and the firmware. And it when your PC powers down.
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where's the jumper thing?

and IMO hdd failure is the most worse/headache among any hardwares in ur pc bcoz its the main memory storage for all ur data files etc.mobo or proc prob at least u can send for RMA while ur precious data are still intact.i;ve spend almost 5 hours installing windows and all the necessary updates driver etc just now bcoz of the stupid failure shakehead.gif

ZeneticX
post Jan 14 2009, 02:59 AM

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they probably shot themselves in the head by lowering the warranty period shakehead.gif

btw how much is WD Caviar black now?might wanna get it in case my current 1 went dead again
ZeneticX
post Jan 14 2009, 07:42 PM

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QUOTE(s1lencer @ Jan 14 2009, 07:28 PM)
I wonder how widespread this problem actually is in Malaysia. We know it's worldwide from the MSFN forums where members have been tracking it geographically.

Gonna try and give seagate tech support a call tomorrow and see what they say. If they give me the run around, the best way to push seagate in the right direction is to hit them where it hurts, the local media. Hit their local subsidiary as well.

I think the next step would be forwarding it to some local PC mag or even the computer sections of the papers. The more publicity we bring, the clearer the picture will get on how widespread this is in malaysia.

Whole lot of these drives dumped at the PC fair. Alot more should die in the next couple of months. (3 month lifetime average? lol)
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its getting worse on some it seems.average 3 weeks
ZeneticX
post Jan 14 2009, 10:08 PM

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QUOTE(yangxi @ Jan 14 2009, 10:01 PM)
soon will see many Seagate HDD for lelong..
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if there's even ppl who dare to buy tongue.gif.unless they are really noob in this stuffs and seldom visit online tech forums.

seagate -----> hellgate
ZeneticX
post Jan 15 2009, 04:35 PM

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i just checked the details of my replacement HDD after my 1st 1 went dead.the model is indeed ST3500320AS 7200.11,made in thailand,but didnt state OEM on the label and the firmware is SD1A.duno wheter is it affected as well hmm.gif hmm.gif

EDIT:
After some googling it seems SD1A is a newer firmware thn SD15,SD17 and SD18.but i not sure wheter it had solve the problem completely yet bcoz i just used it for 3 days.u can download the firmware and more info here

http://computerappblog.com/2008/12/02/seag...irmware-update/

note : google bout more info 1st before attempting to download and install the fw.

some ppl frm msfn forums reported lower die-ing rates of hdd with SD1A firmware recommend updating to it as well

http://www.msfn.org/board/index.php?showto...t=120&start=120

This post has been edited by ZeneticX: Jan 15 2009, 04:51 PM
ZeneticX
post Jan 15 2009, 06:56 PM

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QUOTE(matyrze @ Jan 15 2009, 06:27 PM)
Bro, I also just collected my RMA'ed HDD yesterday at C-zone. And my spoilt HDD was exactly the same as yours.Firstly the computer had some kind of loading applications. And then I shut down. Then next I turned on the PC, BIOS can't detect the HDD already doh.gif
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]ic.guess have to start praying now sweat.gif sweat.gif .based on all the post here,most users cant detect their hdd after they turn on the comp since the last time shutting it down.so if the comp stay on for 24 hrs will it be safer?
ZeneticX
post Jan 17 2009, 02:10 PM

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which sub group to select before sending the email?

technical support,presales support,warranty, or data recovery?
ZeneticX
post Jan 18 2009, 07:08 PM

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using the a new 1 wif SD1A now since my 1st one died.only used for 4 days,so far so good
ZeneticX
post Jan 18 2009, 07:32 PM

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QUOTE(RacingTech @ Jan 18 2009, 07:25 PM)
yours is 1tb or 500gb? got any strange activity running while pc is in idle? mine keep running something at the background, i am so scare tat is the sign of the defective hdd....

Added on January 18, 2009, 7:27 pm
i think probably the data is all gone in the hdd as the firmware is new n it unable to detect the previous record in the hdd.... wish i am wrong.... blush.gif
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500GB.ST3500320AS 7200.11.

er.what kinda strange activity u referring to?
ZeneticX
post Jan 18 2009, 08:22 PM

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time for some backup before its too late
ZeneticX
post Jan 18 2009, 10:38 PM

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Nope.even if i have lagging whn browsing thru file is bcoz my proc is busy.usually the hdd led wont blink when im idle or not busy.

Added on January 18, 2009, 10:43 pmtried the serial checker.returned back tht my drive is not affected as well.maybe some1 with a already dead drive can check to confirm its reliability

This post has been edited by ZeneticX: Jan 18 2009, 10:43 PM
ZeneticX
post Jan 18 2009, 11:43 PM

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so it actually works.but i'm still nt so convince despite it mention my drive is not affected
ZeneticX
post Jan 19 2009, 08:08 PM

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SD1A means i dont need to update the fw edi?but if my hdd went dead agn i swear i'm gonna dump dis shyt and go for WD.
ZeneticX
post Jan 19 2009, 08:39 PM

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but so far so good,no any strange activites or lagness.before shutting down i always make sure theres no any other program running to prevent any holes for probs.
ZeneticX
post Jan 20 2009, 07:00 PM

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QUOTE(fantagero @ Jan 20 2009, 06:46 PM)
dang.. ticking time bomb..
time for a new 500gb.. WD maybe.
ehmm all the files in my hdd worth my lifetime.

btw.. what's the symptom for all these error to happen??
coz been using mine for more 6months. nutyn suspicious
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scariest is u won get any symtoms,like me.shut down comp without any suspicious activities,second day turn on hdd no longer can be detected
ZeneticX
post Jan 21 2009, 06:37 PM

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1 week using my replacement SD1A hdd now.2 more weeks to go to see if it get passed the record set by the former tongue.gif
ZeneticX
post Jan 21 2009, 10:23 PM

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so for new users now they can start counting each time we power down and stop at 319 tongue.gif

This post has been edited by ZeneticX: Jan 21 2009, 10:24 PM
ZeneticX
post Jan 21 2009, 11:03 PM

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QUOTE(crazy_rose @ Jan 21 2009, 10:48 PM)
which means? after shutting down the hdd 320 times? it dies? dont really get about the #320 log thing -.-"
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was just making an assumption tongue.gif .i guess the hdd will make a log file evrytime it shut down
ZeneticX
post Jan 22 2009, 01:36 AM

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lol.what does name got to the with these?seagate not high tech? sweat.gif sweat.gif .but seriously i'm disappointed with them.this is my 1st seagate hdd (using the second 1 actually now) and it died 3 weeks using it.my maxtor 80gb is still running after 4 years flex.gif flex.gif
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