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 DELL Studio XPS™ 13 & 16 Notebooks, Finally, 1GB ATI Mobility Radeon HD4670!

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teNtiOn
post Apr 25 2009, 09:29 PM

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QUOTE(Dackson @ Apr 25 2009, 04:59 PM)
tention, the problem is not make by me. If i buy original game, the result also like that. Dell driver suck.
DOnt say on software, they didnt respond on that.
I said Hardware, they replace me keep replace me with scratches unit. For u, will u take it ? U think u pay money for original unit but at last many part of ur system become refurbish part and hv 2 faulty unable to fix.
Then they suddenly told u the faulty is domestic damage,  by the way u said is me create or me try to cheat them. U think u angry or not ? But in real that faulty is cause by they design or they technical problem.

If i take my unit out, i meet someone using SXPS 16 also. I think they will laugh at me.
1st my lid close unevenly or hving a gap but they dont hv at all. 2nd my right hand palm rest is not flat or bend, and they dont. will u laugh at that ppl ?? or u think that ppl buy refurbish unit, poor ppl dont hv money to buy original SXPS 16,go buy refurbish unit what a pathetic dog like you  . But instead this unit is original unit. So how do u show off with them ?? Nvm, u guy dont understand bcoz u guy didnt face such issue. Dont need to said revious issue that they even refuse to replace my problem at all.


Damn[COLOR=red]
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seems like i still offended you after all. to me it seems that everyone tries to help and provide you the solution for all the software problems you facing but you keep complaining and never bother to try. good example like the driver, from the other thread you created ppl keep telling you how sucks dell's driver is but you dun bother installing other driver while keep complaining and let the technician reformat your laptop. is this a good move?

if someone operate your body and leaves all the scars on it, do you think after your complain ppl can replace a whole new body to you? your laptop has been "operate" for dunno how many times by technician, i'm not surprise if there's scratches or even damages like you said.

i'm not sure but i guess all the problems that you facing caused by the scratches when you receive your laptop. my only suggestion is if you really got a refund and when you buying another laptop, inspect it from top to bottom in the shop for scratches. no people will let you change the whole product just for few scratches.
RMaliff
post Apr 26 2009, 06:45 AM

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Woot. Just flashed my BIOS, new audio drivers and new gpu drivers.


Added on April 26, 2009, 7:15 amHow do I check my HDD brand and info? Without opening it of course.D:

This post has been edited by RMaliff: Apr 26 2009, 07:15 AM
cktey
post Apr 26 2009, 11:21 AM

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For my lappy, with vista 32-bit, the TV tuner works well and good signals (TV1, TV2, radio channel) can be received in Klang Valley. But when I moved to Japan it can't works due to hardware incompatibility of receiving the signals here.
TSOnyx_black
post Apr 26 2009, 11:22 AM

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QUOTE(RMaliff @ Apr 26 2009, 06:45 AM)
Woot. Just flashed my BIOS, new audio drivers and new gpu drivers.


Added on April 26, 2009, 7:15 amHow do I check my HDD brand and info? Without opening it of course.D:
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Go to "My Computer", right click on "C" Drive, choose "Properties" then choose the "Hardware" tab and you'll find the model/serial number to your HDD.
Mine's ST9320421ASG, just type the whole thing in Google and there should be results for your hard disk.
nicholas88
post Apr 26 2009, 12:02 PM

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QUOTE(cktey @ Apr 26 2009, 11:21 AM)
For my lappy, with vista 32-bit, the TV tuner works well and good signals (TV1, TV2, radio channel) can be received in Klang Valley. But when I moved to Japan it can't works due to hardware incompatibility of receiving the signals here.
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Can watch 8tv, ntv7 mah ? If possible please PM me thanks laugh.gif
clemong_888
post Apr 26 2009, 01:24 PM

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QUOTE(cktey @ Apr 26 2009, 11:21 AM)
For my lappy, with vista 32-bit, the TV tuner works well and good signals (TV1, TV2, radio channel) can be received in Klang Valley. But when I moved to Japan it can't works due to hardware incompatibility of receiving the signals here.
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yea, i think japan uses different frequencies. might as well be a digital tuner if u intend to watch tv here smile.gif
RMaliff
post Apr 26 2009, 03:11 PM

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Thanks onyx!

Oh, I have yet to try my tv tuner. what program is used to watch tv? i don't remember seeing any programs on my lappy. Or do I use the windows mewdia center? o_O
Dackson
post Apr 26 2009, 04:04 PM

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QUOTE(cktey @ Apr 26 2009, 11:21 AM)
For my lappy, with vista 32-bit, the TV tuner works well and good signals (TV1, TV2, radio channel) can be received in Klang Valley. But when I moved to Japan it can't works due to hardware incompatibility of receiving the signals here.
*
har .... I stay at pinang but get no signal. Dell worker take back and check also like that.
may I know ur Tv card series ?? And ur antenna ? Do u mind take a photo on it ??
Mine no signal at all !!!!!

For that driver case, I'm not free to go download mobo driver. That thing need to wait after 28 April.I'm using mobile online, unable to upload photo ~.~ Keep fails.
Sorry for that.

For that palm rest is not scratches actually but that manager said is domestic damage ~.~
It's obvious cost by design problem said by previous technician.
I know why that manager dont want to fix it, bcoz i email to customer care to identify him and ask for few question why he can do this.

I dislike that Indian ''manager'' , he put him dirty leg on my bed. Gosak some more
this thing i happen told customer care.
cktey
post Apr 26 2009, 04:44 PM

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QUOTE(Dackson @ Apr 26 2009, 04:04 PM)
har .... I stay at pinang but get no signal. Dell worker take back  and check also like that.
may I know ur Tv card series ?? And ur antenna ? Do u mind take a photo on it ??
Mine no signal at all !!!!!
WinTV-NOVA-T model 18109

The anthena should be the same since my lappy is made in Penang as well.
nicholas88
post Apr 26 2009, 07:00 PM

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QUOTE(cktey @ Apr 26 2009, 04:44 PM)
WinTV-NOVA-T model 18109

The anthena should be the same since my lappy is made in Penang as well.
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Thanks for your PM.. too bad no 8tv and ntv7, if not I might get one sad.gif
Angelpoli
post Apr 26 2009, 09:08 PM

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hmmm.smile.gifi want to ask whether dell offer a 3 year international warranty for all dell notebook such as inspiron,latitude,xps,studio,vostro n etc...?cause i going oversea next year n would like to have an international warranty for it.
teNtiOn
post Apr 26 2009, 09:20 PM

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QUOTE(Angelpoli @ Apr 26 2009, 09:08 PM)
hmmm.smile.gifi want to ask whether dell offer a 3 year international warranty for all dell notebook such as inspiron,latitude,xps,studio,vostro n etc...?cause i going oversea next year n would like to have an international warranty for it.
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studio xps carries international warranty and i think xps should has the same. for inspiron it's depends on which country, my brother previous inspiron only carries warranty for certain countries.
TSOnyx_black
post Apr 26 2009, 09:22 PM

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QUOTE(Angelpoli @ Apr 26 2009, 09:08 PM)
hmmm.smile.gifi want to ask whether dell offer a 3 year international warranty for all dell notebook such as inspiron,latitude,xps,studio,vostro n etc...?cause i going oversea next year n would like to have an international warranty for it.
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http://www1.ap.dell.com/content/topics/top...c=my&l=en&s=bsd
http://support.ap.dell.com/support/topics/...nsferMyWarranty

The warranty is applicable within Asia Pacific region. If you're going to study in Australia, that's alright.
Angelpoli
post Apr 26 2009, 09:54 PM

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QUOTE(Onyx_black @ Apr 26 2009, 09:22 PM)
http://www1.ap.dell.com/content/topics/top...c=my&l=en&s=bsd
http://support.ap.dell.com/support/topics/...nsferMyWarranty

The warranty is applicable within Asia Pacific region. If you're going to study in Australia, that's alright.
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So do u mean if im going to uk to study then the warranty is not applicable at there?n its for every notebook model?


Added on April 26, 2009, 9:58 pm
QUOTE(teNtiOn @ Apr 26 2009, 09:20 PM)
studio xps carries international warranty and i think xps should has the same. for inspiron it's depends on which country, my brother previous inspiron only carries warranty for certain countries.
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Hmmm...if its international warranty,why the other guy said its only within asia pacific?or the asia pacific warranty is only for other model like inspiron latitude but the sxps carry international warranty or the international warranty u mean is within asia pasific only?

This post has been edited by Angelpoli: Apr 26 2009, 09:58 PM
teNtiOn
post Apr 26 2009, 11:29 PM

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QUOTE(Angelpoli @ Apr 26 2009, 09:54 PM)
Hmmm...if its international warranty,why the other guy said its only within asia pacific?or the asia pacific warranty is only for other model like inspiron latitude but the sxps carry international warranty or the international warranty u mean is within asia pasific only?
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My sxps16 carries this "SRVCINTI - International Support For Notebooks" which written in my quotation and order description. My brother previous inspiron carries a different code and something like "Regional Support Within Asia Pacific Countries". So i guess it's depends on different model, or maybe different support plan. Call to confirm is the best way.
clemong_888
post Apr 27 2009, 08:12 AM

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Calling is the best way to confirm. but i think the basic warranty is international. the complete cover warranty is within asia-pacific only. ive read in other forums that people have transfered warranties to other countries after moving, maybe u could ask about that as well.
barium025
post Apr 27 2009, 10:14 AM

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im using vista 64bit, tv tuner doesnt work as well even plugged to astro

This post has been edited by barium025: Apr 27 2009, 10:18 AM
Dackson
post Apr 27 2009, 12:43 PM

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QUOTE(barium025 @ Apr 27 2009, 10:14 AM)
im using vista 64bit, tv tuner doesnt work as well even plugged to astro
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O~
how to plug in Astro ??

My antenna is external antenna, ugly ~ vmad.gif
U better call Dell ask them fix it for u. If want to refund that Tv card they hv to down grade ur system. I think you still can keep the card if u really want. Dell would not allowed any of his customer to keep unusable hardware in their notebook. If refund they may refund whole system ~ rclxms.gif

Any of u facing palm rest right hand side bend into (not flat) ??
barium025
post Apr 27 2009, 01:10 PM

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i think all antenna supplied is like that.. couldnt ask much.

astro connected to the tv unit using the same antena cable.. so just take that cable from decoder unit n plug to the laptop. i didnt bought SXPS for the tv tuner, though it would be nice if we could remove it from the system config cause i know it will be crappy n i will not even use it as much.
RMaliff
post Apr 27 2009, 07:23 PM

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Tv tuner is used with windows media center only?


Added on April 28, 2009, 1:55 pmHehe. Dell came to repair my speakers today. Guess what, they brought the wrong speakers. lol. I remember reading in this thread someone had the same problem. The speakers had problems, but they came with a subwoofer. I LOLed big time when I saw the technician open up the box.

This post has been edited by RMaliff: Apr 28 2009, 01:55 PM

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