About Arçelik Hitachi Home Appliances
Arçelik Hitachi Home Appliances was established on July 1st, 2021 as a joint venture between Arçelik A.Ş. and Hitachi Global Life Solutions, Inc to manufacture, sell and provide after-sales services of Hitachi branded home appliances including refrigerators, washing machines, vacuum cleaners globally (outside of the Japanese market). Arçelik acquired 60% ownership in the new company while Hitachi Global Life Solutions, Inc. continues as a 40% shareholder of the company. Through this joint venture, Arçelik AŞ and Hitachi GLS, Inc. have combined their expertise in other key areas such as R&D, procurement and production systems to optimize the joint venture's global supply chain and strengthen its competitive positioning in the market.
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Arçelik is a multinational household appliances manufacturer that operates with 12 brands (Arçelik, Beko, Grundig, Blomberg, ElektraBregenz, Arctic, Leisure, Flavel, Defy, Altus, Dawlance, Voltas Beko).
https://www.arcelik-hitachi-homeappliances.com/https://www.prnewswire.com/in/news-releases...-883131199.htmlIt appears that Hitachi GLS SEA activities have been transferred to a new JV entity called Arçelik Hitachi Home Appliances. It's no surprise that I'm having trouble contacting customer assistance.
Interestingly, CEO Zafer Üstüner was the former Regional Head of APAC and General Manager of Thailand at
Beko, one of the brands under Arçelik.
I'll be concerned after reading this section of Wikipedia.
Updated contact
Still recommend to buy Hitachi fridge ? Worry about the after sales service.