About Arçelik Hitachi Home Appliances
Arçelik Hitachi Home Appliances was established on July 1st, 2021 as a joint venture between Arçelik A.Ş. and Hitachi Global Life Solutions, Inc to manufacture, sell and provide after-sales services of Hitachi branded home appliances including refrigerators, washing machines, vacuum cleaners globally (outside of the Japanese market). Arçelik acquired 60% ownership in the new company while Hitachi Global Life Solutions, Inc. continues as a 40% shareholder of the company. Through this joint venture, Arçelik AŞ and Hitachi GLS, Inc. have combined their expertise in other key areas such as R&D, procurement and production systems to optimize the joint venture's global supply chain and strengthen its competitive positioning in the market.
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Arçelik is a multinational household appliances manufacturer that operates with 12 brands (Arçelik, Beko, Grundig, Blomberg, ElektraBregenz, Arctic, Leisure, Flavel, Defy, Altus, Dawlance, Voltas Beko).
https://www.arcelik-hitachi-homeappliances.com/https://www.prnewswire.com/in/news-releases...-883131199.htmlIt appears that Hitachi GLS SEA activities have been transferred to a new JV entity called Arçelik Hitachi Home Appliances. It's no surprise that I'm having trouble contacting customer assistance.
Interestingly, CEO Zafer Üstüner was the former Regional Head of APAC and General Manager of Thailand at
Beko, one of the brands under Arçelik.
I'll be concerned after reading this section of Wikipedia.
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Some Beko products have posed a safety risk to consumers who buy them. In 2016, Mishell Moloney was found dead due to a fault with a Beko drying machine that had caught fire.[9] Beko tried to state that the fault that led to Moloney's death was a 'tragic and isolated incident.'[10] However, the DCS 85W drying machine which was used by Moloney was already responsible for some twenty fires in the UK. Beko quality control chief, Andrew Mullin, also revealed that the smaller models in the range, had already been recalled due to hundreds of safety incidents.[11]
https://en.wikipedia.org/wiki/BekoUpdated contact
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Arçelik Hitachi Home Appliances Sales Malaysia Sdn. Bhd.
(Formerly known as Hitachi Sales (Malaysia) Sdn. Berhad)
[Registration no: 197101001183(11543-V)]
Lot 12, Jalan Kemajuan, Bangi Industrial Estate
43650 Bandar Baru Bangi
Selangor Darul Ehsan
Tel : 03-89112600
Fax : 03-89263013
Email :
marketing.AHMY at arcelik-hitachi.com (General Info)
services.AHMY at arcelik-hitachi.com (Service & Repair)
sparepart.AHMY at arcelik-hitachi.com (Spare Part)
Customer Careline
1 800 88 1122
Monday - Friday (9:00am - 5:45pm)
https://www.hitachi-homeappliances.com/my-en/contact/ This post has been edited by eclectice: May 18 2022, 03:27 PM