AIA and AIC the same?
Complaint About AIA insurance
Complaint About AIA insurance
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Nov 22 2012, 03:01 PM
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Senior Member
8,259 posts Joined: Sep 2009 |
AIA and AIC the same?
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Nov 23 2012, 09:52 AM
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Senior Member
2,173 posts Joined: Jan 2012 From: Butterworth, Penang |
QUOTE(chester_85 @ Nov 22 2012, 02:42 PM) I've recently made a phone call to the customer service to find out my old policy which my dad signed for me since I was 13. However, the customer service could not provide the cash value of my policy and requested me to visit their nearest office instead to find out. Make sure you bring along the policy document... |
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Nov 23 2012, 09:57 AM
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Junior Member
108 posts Joined: Jun 2012 |
received letter from ING saying it is bought over by AIA....
sounds like bad news to me... |
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Nov 23 2012, 11:46 AM
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Junior Member
97 posts Joined: Jan 2009 |
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Nov 23 2012, 12:35 PM
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Senior Member
759 posts Joined: Feb 2012 |
QUOTE(hmalaya @ Nov 23 2012, 09:57 AM) Hi bro, sad to said ING sell to AIA since I with ING 8 years already. But no chooice due to Europe crisis. But, in the other way, your policies with ING will remain unchanged, no worry! Also, after merging, we become the leader of this industry and hope will launch more valuable plan to the market. Cheers~~~ |
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Jul 23 2013, 06:59 PM
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Senior Member
2,661 posts Joined: Jan 2003 |
My advice - no to Prudential, no to Great Eastern and no to AIA because these 3 companies are disappointing to me.
Try Allianz. |
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Jul 23 2013, 07:16 PM
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Junior Member
294 posts Joined: Nov 2007 From: Cyberjaya/Sri Hartamas |
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Jul 23 2013, 10:16 PM
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Junior Member
149 posts Joined: May 2009 From: KL, PJ |
QUOTE(guanteik @ Jul 23 2013, 06:59 PM) My advice - no to Prudential, no to Great Eastern and no to AIA because these 3 companies are disappointing to me. Hi,Try Allianz. Mind sharing how these insurers have disappointed you? Please share your good experience with Allianz as well. Regards, Gavin Lim from AIA |
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Jul 26 2013, 03:38 AM
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Junior Member
308 posts Joined: Mar 2005 From: ~Abov3 Da HeaveNs~ |
QUOTE(gavin_lim @ Jul 23 2013, 10:16 PM) Hi, I need to speak with any good agents you can recommend from AIA based in jb. Pls pm me. ThanksMind sharing how these insurers have disappointed you? Please share your good experience with Allianz as well. Regards, Gavin Lim from AIA This post has been edited by Akane Soma: Jul 26 2013, 03:39 AM |
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Aug 1 2013, 12:34 PM
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Senior Member
2,173 posts Joined: Jan 2012 From: Butterworth, Penang |
QUOTE(guanteik @ Jul 23 2013, 06:59 PM) My advice - no to Prudential, no to Great Eastern and no to AIA because these 3 companies are disappointing to me.t Totally irresponsible Allianz agent bad mouthing the 3 top insurer without showing any proof and facts to get more sales.Try Allianz. Nothing new here. |
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Aug 1 2013, 01:25 PM
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Senior Member
2,661 posts Joined: Jan 2003 |
Sorry that I missed out this topic.
@roystevenung I am not an agent, neither do not need to be one. So you felt your sales has dropped? Top 3 doesn't mean they are good, mind you. Especially having an agent like you. Anyway, I made personal outpatient claims to GE, Prudential and AIA before, and some were partially paid, some were rejected totally. I am trying Allianz and hope that this company is good. I hope that I am keeping my personal goodwill here as a customer. For those who are interested in buying insurance, do check out all those companies in the market and decide. Don't listen to your agents. |
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Aug 1 2013, 06:18 PM
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Junior Member
149 posts Joined: May 2009 From: KL, PJ |
QUOTE(guanteik @ Aug 1 2013, 01:25 PM) Sorry that I missed out this topic. Hi,@roystevenung I am not an agent, neither do not need to be one. So you felt your sales has dropped? Top 3 doesn't mean they are good, mind you. Especially having an agent like you. Anyway, I made personal outpatient claims to GE, Prudential and AIA before, and some were partially paid, some were rejected totally. I am trying Allianz and hope that this company is good. I hope that I am keeping my personal goodwill here as a customer. For those who are interested in buying insurance, do check out all those companies in the market and decide. Don't listen to your agents. Can you elaborate more on the incident? What is the reason given when they reject your claim? Regards, Gavin Lim from AIA |
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Aug 3 2013, 07:28 PM
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Senior Member
2,173 posts Joined: Jan 2012 From: Butterworth, Penang |
QUOTE(guanteik @ Aug 1 2013, 01:25 PM) Sorry that I missed out this topic. Insurance is a contract between you and the insurer. You cannot "hope" that it will be any better when it comes to claims by changing insurance company.@roystevenung I am not an agent, neither do not need to be one. So you felt your sales has dropped? Top 3 doesn't mean they are good, mind you. Especially having an agent like you. Anyway, I made personal outpatient claims to GE, Prudential and AIA before, and some were partially paid, some were rejected totally. I am trying Allianz and hope that this company is good. I hope that I am keeping my personal goodwill here as a customer. For those who are interested in buying insurance, do check out all those companies in the market and decide. Don't listen to your agents. As a matter of fact older policies are better in the sense that it has lesser exclusions. For example before year 2002, cancer covers DCIS while newer ones dont. Just because your agent is incompetent it does not mean your policy is. Reading the contract helps, and in your case you still did not state why the claims were rejected. Are you going to say Allianz sucks too if the claims are rejected? |
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Aug 3 2013, 09:26 PM
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Junior Member
149 posts Joined: May 2009 From: KL, PJ |
QUOTE(roystevenung @ Aug 3 2013, 07:28 PM) Insurance is a contract between you and the insurer. True enough. Understanding the policy contract is very important. Some of the agents will emphasize on the strong point of their insurance plans and never mention about the exclusions and limitations of their plan. Always refer back to the policy contract to double check if there's something important that the agent didn't tell you.Reading the contract helps, and ur case you still did not state why the claims were rejected. Are you going to say Allianz sucks too if the claims are rejected? None of the insurers can launch a flawless insurance plan. Otherwise we won't see so many insurers out there. Always understand the pros and cons of the plans and choose the one that can fit your needs. |
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Aug 4 2013, 10:52 AM
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Senior Member
5,170 posts Joined: Jul 2006 From: /k//k/, /k/undasang |
Hi fellow insurance agents, i have little favor to ask,
My bquestion might affect your business but i do wish you can be as honest as possible, as be a responsible a trustworthy agent. Tell me 1) What kind of condition and situation that i DON'T require insurance? 2) Telling me which company you are representing, and tell me why I SHOULDN'T choose your company. I only think an agent is knowledgable and responsible if he know his own company weaknesses. |
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Aug 4 2013, 03:10 PM
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Senior Member
670 posts Joined: Aug 2005 |
QUOTE(ah_suknat @ Aug 4 2013, 10:52 AM) Hi fellow insurance agents, i have little favor to ask, Well to answer your question above . . . My bquestion might affect your business but i do wish you can be as honest as possible, as be a responsible a trustworthy agent. Tell me 1) What kind of condition and situation that i DON'T require insurance? 2) Telling me which company you are representing, and tell me why I SHOULDN'T choose your company. I only think an agent is knowledgable and responsible if he know his own company weaknesses. 1)Basically 1 does not require to purchase 36 CI, PA or a medical plan if he or she already have or set aside (more than enough money) for the expenses required in the event of any above should happen How much actually needed for hospital admition nowdays? This is very subjective; - some would say RM50,000/year - some would say RM150,000/year - some even said NIL cause they are living a healthy life, wont be admited & there is General Hospital (if needed) We take RM50,000 today with 12% inflation on medical bills every year . . . with rules of 72 FUTURE COST for an average medical treatment will be RM150,000 in 18 years! Well considering an average cost from survey the most common 1. Cancer Breast from 18,000 - 395,000 2. Cancer Nasopharynx from 22,000 - 70,000 3. Cancer Colon from 25,000 - 85,000 4. Cancer Cervix/ Uterus/ Ovary from 20,000 - 60,000 5. Cancer Lung from 40,000 - 200,000 6. Cancer Rectum from 36,000 - 121,000 7. Cancer Stomach from 35,000 8. Hodgkin's Disease from 20,000 - 95,000 9. Leukemia from 35,000 - 85,000 10. Cancer Thyroid from 16,000 - 22,000 11. Cancer Pancreas from 35,000 12. Cancer Tongue from 45,000 13. Cancer Kidney/Ureter from 23,000 - 150,000 2)PRUDENTIAL - We are the company that have 1 of the highest insurance charge to the clients (every dollar you pay have its value in the written policy) |
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Aug 10 2013, 01:34 PM
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Senior Member
2,173 posts Joined: Jan 2012 From: Butterworth, Penang |
QUOTE(ah_suknat @ Aug 4 2013, 10:52 AM) Hi fellow insurance agents, i have little favor to ask, One will not need insurance if he or she is able to self insure and afford to pay for whatever life events that life throws at us (be it for medical or being down with a critical illness or even death). My bquestion might affect your business but i do wish you can be as honest as possible, as be a responsible a trustworthy agent. Tell me 1) What kind of condition and situation that i DON'T require insurance? 2) Telling me which company you are representing, and tell me why I SHOULDN'T choose your company. I only think an agent is knowledgable and responsible if he know his own company weaknesses. In fact most whom are rich only buys insurance as a gift for their loved ones or as an avenue to reduce tax Prudential is definitely on the high in terms of the insurance charges as being here for more than 89 years. Higher insurance charges means lower coverage for the same amount of premium paid. Trust is something to be earn, not expected. |
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Oct 29 2013, 05:12 PM
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Senior Member
1,576 posts Joined: May 2007 |
AIA is a conman insurance company, based in Hongkong. I bought their ''Credit Card Shield'' policy some years ago, which guarantees to repay your credit card payments for you in any event that you are unable to work due to medical problems. I was hospitalized twice in December 2003 - initially for a week after surgery for hemorrhoids, then, on coming home, I developed an infection and high fever and had to be admitted to Sunway Medical Center for another week. I had to recuperate at home for a further two weeks after that. I had to pay the surgeon $ 80 for a medical report to back up my claim from them. My minimum monthly card repayment was some $ 500 at that time. After much hassle of submitting the claim and the report, they turned down my claim, saying that I fell short of their ''minimum disability period of at least a month'' in order to qualify. After a heated argument with their claims manager, who denied liability, accusing me of ''failing to read their small print'', they reimbursed me a measly FEW DOLLARS as a ''token of their good gesture''. Good gesture indeed. I cancelled the policy immediately, filed a complaint with the Finance Ministry and lodged a report with the Domestic Trade Ministry under Section 5 of the Trade Description Act, 1972. I also lodged a police report. Section 5 oversees misrepresentation (i.e. fraudulent representation) of products. I also shot a letter to the Inland Revenue's DG suggesting that their Investigation Unit check out that company's and entire board of Directors' previous years' tax background for possible evasion under Section 114 of the Income Tax Act, 1967. This post has been edited by Tham: Oct 29 2013, 05:24 PM |
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Oct 30 2013, 02:28 AM
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Junior Member
210 posts Joined: Aug 2012 |
QUOTE(Colaboy @ Aug 4 2013, 03:10 PM) 2)PRUDENTIAL - We are the company that have 1 of the highest insurance charge to the clients (every dollar you pay have its value in the written policy) Anyway, some of this old tricks works as most malaysian never bother to understand insurance is all about and the content of the policy. Do you know how many insurance company in malaysia? which insurance company never declined claim? From what I notice, those never stated in the policy doesnt means it won't happen and in fact it did first than those who stated in the policy. |
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Oct 30 2013, 12:13 PM
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Junior Member
227 posts Joined: Jan 2009 |
QUOTE(freewisefly @ Oct 30 2013, 02:28 AM) Not agree due to insurance charges stated in the policy is very much cheaper compare to premium paid from Pru policy. I called it irresponsible by making above statement. Nothing different from those agents always proclaim they are branded and can do claim fast. Or never heard of such insurance company, sure got problem 1. You are high class people must get high class insurance from branded insurer. These really a good jokes to me. You mean Prudential bro?Anyway, some of this old tricks works as most malaysian never bother to understand insurance is all about and the content of the policy. Do you know how many insurance company in malaysia? which insurance company never declined claim? From what I notice, those never stated in the policy doesnt means it won't happen and in fact it did first than those who stated in the policy. |
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