AIA is a conman insurance company, based in Hongkong.

I bought their ''Credit Card Shield'' policy some years ago, which guarantees
to repay your credit card payments for you in any event that you are unable to
work due to medical problems.

I was hospitalized twice in December 2003 - initially for a week after surgery for
hemorrhoids, then, on coming home, I developed an infection and high fever and
had to be admitted to Sunway Medical Center for another week. I had to recuperate
at home for a further two weeks after that.

I had to pay the surgeon $ 80 for a medical report to back up my claim from them.
My minimum monthly card repayment was some $ 500 at that time. After much hassle
of submitting the claim and the report, they turned down my claim, saying that I fell
short of their ''minimum disability period of at least a month'' in order to qualify.

After a heated argument with their claims manager, who denied liability, accusing
me of ''failing to read their small print'', they reimbursed me a measly FEW DOLLARS
as a ''token of their good gesture''. Good gesture indeed.

I cancelled the policy immediately, filed a complaint with the Finance Ministry and
lodged a report with the Domestic Trade Ministry under Section 5 of the
Trade Description Act, 1972. I also lodged a police report.

Section 5 oversees misrepresentation (i.e. fraudulent representation) of products.

I also shot a letter to the Inland Revenue's DG suggesting that their Investigation Unit
check out that company's and entire board of Directors' previous years' tax
background for possible evasion under Section 114 of the Income Tax Act, 1967.






This post has been edited by Tham: Oct 29 2013, 05:24 PM