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 Complaint About AIA insurance

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gavin_lim
post Jul 23 2013, 10:16 PM

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From: KL, PJ


QUOTE(guanteik @ Jul 23 2013, 06:59 PM)
My advice -  no to Prudential, no to Great Eastern and no to AIA because these 3 companies are disappointing to me.

Try Allianz.
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Hi,

Mind sharing how these insurers have disappointed you?
Please share your good experience with Allianz as well.



Regards,
Gavin Lim from AIA
gavin_lim
post Aug 1 2013, 06:18 PM

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Joined: May 2009
From: KL, PJ


QUOTE(guanteik @ Aug 1 2013, 01:25 PM)
Sorry that I missed out this topic.

@roystevenung
I am not an agent, neither do not need to be one. So you felt your sales has dropped? Top 3 doesn't mean they are good, mind you. Especially having an agent like you.

Anyway, I made personal outpatient claims to GE, Prudential and AIA before, and some were partially paid, some were rejected totally. I am trying Allianz and hope that this company is good. I hope that I am keeping my personal goodwill here as a customer.

For those who are interested in buying insurance, do check out all those companies in the market and decide. Don't listen to your agents.
*
Hi,
Can you elaborate more on the incident? What is the reason given when they reject your claim?


Regards,
Gavin Lim from AIA
gavin_lim
post Aug 3 2013, 09:26 PM

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Junior Member
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Joined: May 2009
From: KL, PJ


QUOTE(roystevenung @ Aug 3 2013, 07:28 PM)
Insurance is a contract between you and the insurer.

Reading the contract helps, and ur case you still did not state why the claims were rejected. Are you going to say Allianz sucks too if the claims are rejected?
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True enough. Understanding the policy contract is very important. Some of the agents will emphasize on the strong point of their insurance plans and never mention about the exclusions and limitations of their plan. Always refer back to the policy contract to double check if there's something important that the agent didn't tell you.

None of the insurers can launch a flawless insurance plan. Otherwise we won't see so many insurers out there. Always understand the pros and cons of the plans and choose the one that can fit your needs.

 

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